Cretan Dream Royal Hotel
Chania, Crete

Mr I Wischmeier, Trowbridge

Mr L Irwanto, Glasgow

Good hotel. Staff work real hard. Room was clean and will be cleaned everyday if you want. Food was great there is always 1 seafood dish at dinner time. If you are having dinner order a big bottle of water when the waiter asks you as drink prices are quite steep.

Mrs C Duesbury, Dewsbury

From start to finish this hotel exceeded expectations! Check in was very quick, Elina was very friendly and informative. We were upgraded to a suite in the luxury part of the hotel. Our cases were quickly carried to a golf cart outside reception and we were taken via the cart to our suite and shown how things work ice remote, control curtains, air conditioning etc. Our suite was very tastefully decorated, very clean, comfortable and well presented; the bed, for me, was super comfy however my husband found it uncomfortable. The bed linen, towels, bathrobes, slippers and toiletries were good quality. I had read that there was a charge for air con and for the safety deposit box however ours were free, I also read that the wifi was poor but again we had no problem at all in our suite or anywhere else in the hotel. We did have a sea view although it wasn't a fabulous view and our balcony overlooked the private pools of the suites below us.

We had booked half board and after reading some of the reviews I wasn't holding out much hope for the evening meal and had planned alternative restaurants to eat at however, on our first night the food was very enjoyable so ate in the hotel every evening. The outside dining area was lovely and we ate both breakfast and dinner there every night. Breakfast was good, plenty of choice at the buffet and fried eggs and omelettes were made to order by the seating area outside (the lady doing the omelettes wasn't very friendly and looked miserable). For dinner there was again plenty of choice from olives, salads, cold meats, cheeses, pasta, hot meat dishes, fish, pie and the desserts were really good. Yes the food could have been hotter but the quality was very good. We had no problem with the waiting staff they were all very friendly and efficient. Drinks aren't included in the board basis and for 7 nights our bill was less than €50 for the two of us.

Monday night was Cretan night with a BBQ and singing and dancing which was very good and well worth the extra €10 per person. The infinity pool was gorgeous, plenty of sun loungers and plenty of shade if you need it. The pool was never crowded and none of the sun loungers were permanently reserved with beach towels, it was all very civilised! The pool was very cold although I did manage to swim in it on 4 occasions. Prices at the pool bar were very reasonable and waitress service was available to the sun loungers.

Mrs G Speedman, Newcastle

Definitely use Sunshine holidays again very good. Hotel - lovely staff, very clean hotel, far too many sun loungers in the shade meaning the ones in the sun are taken very early on. Need to rearrange so the many unused ones are made better use of. Food good a bit samey don't get the Greek taverna feel in a hotel environment.

Miss S Skinner, Guildford

Lovely hotel with all the facilities you need. Every member of staff we spoke to was kind and helpful. There was a mistake which meant they did not expect us the night after we arrived. Though they gave us a spare room and then upgraded the rest of our stay into a better room. All staff were helpful during the process. The room was clean and spacious. There was a varied selection of foods of good quality. The pool is lovely with comfortable loungers though some selfish people will put towels down at breakfast to come back to the lounger hours later. The hotel is easily accessible to Hania by bus or you can go to the resorts of Agia Marina and Platanias by bus which have lots of bars and shops. Kato Stalos is a quiet resort with only a couple shops but it has the essentials, supermarkets and some restaurants.

Mr L Picior, Bucharest

Staff very kind and helpful - we arrived at 7 am and they offered us a small room to rest until our apartment will be ready (usually from 2pm). Very spacious and clean apartment. Good and various food at breakfast and dinner. Very poor internet connection. The beach opposite of the hotel is not a big deal.