Frequently Asked Questions

Sunshine act as an agent providing a web search interface between you and various third party suppliers of travel products (e.g. flight, hotel or transfer). For flights we act as your agent in processing your booking with the airline; we are not the airline’s agent. Each product you choose creates a separate contract between you and the supplier of that product.

Stay safe whilst you travel: For the latest foreign travel advice visit - www.gov.uk/foreign-travel-advice

As an online travel agent, we let you build your own holiday by giving you access to a wide range of cheap flights, hotels and transfer suppliers, saving you money. And it’s great to know that when you book a package holiday (including a flight) through Sunshine.co.uk, every part is financially protected by the ATOL scheme.

Sunshine.co.uk is a trading name of On the Beach Limited. On the Beach Limited is an Accredited Body Member of On the Beach Travel Ltd (ATOL number 11549). On the Beach is a member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct.

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This website will provide you with the information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. For package holidays that do not include a flight, all monies paid to us in relation to such holidays are fully protected by insurance (arranged by International Passenger Protection Limited) in the event of our insolvency. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to http://www.caa.co.uk.

We also offer an honest, reliable and personal service with great prices to boot. We're the online travel agent that savvy holiday shoppers choose.