Do you have an existing booking?
If you would like to contact us about your existing booking, to either make a change or make a payment, please visit the My Sunshine section of the website.
If you need to speak to someone in our contact centre, please check your booking paperwork for our customer service telephone number.
Sunshine provides in-resort support during our office hours and additionally, we provide a 24/7 support service for emergencies.
The in-resort phone number can be found on your booking confirmation paperwork, which will have been sent to you by email.
Customer Service opening hours:
Monday - Sunday: 09:00 - 17:00
Telephone number 0371 512 2004
If you have a query about your insurance, please refer to your insurance documentation for contact details. This will have been sent to you by email.
Booking over the phone
The simplest and most efficient way to book is via our website. If you would like to book over the phone, then please contact our Sales team on 0871 223 3160.
Sales Team Opening Hours:
Monday - Thursday: 8:30am - 8:45pm
Friday: 8:30am - 7:45pm
Saturday: 9am - 7:45pm
Sunday: 10am - 7:45pm
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