Contact Us

Contact Us

Existing bookings

Do you have an existing booking?

If you would like to contact us about your existing booking, to either make a change or make a payment, please visit the My Sunshine section of the website.

If you need to speak to someone in our contact centre, please check your booking paperwork for our customer service telephone number.

Support in-resort

Sunshine provides in-resort support during our office hours and additionally, we provide a 24/7 support service for emergencies.

The in-resort phone number can be found on your booking confirmation paperwork, which will have been sent to you by email.

Customer Service opening hours:

Monday - Saturday: 08:30 - 16:00

Sunday: Closed

Telephone number 0371 512 2004

Live Chat opening hours:

Monday - Friday: 08:00 - 18:00

Saturday - Sunday: 09:00 - 17:00


If you have a query about your insurance, please refer to your insurance documentation for contact details. This will have been sent to you by email.

Booking over the phone

The simplest and most efficient way to book is via our website. If you would like to book over the phone, then please get in touch with our Sales team on 0871 223 3160.

Sales Team Opening Hours:

Mon – Thurs: 09:00 – 20:45

Fri – Sat:  09:00 – 19:45

Sun: 10:00 – 18:45

Bank holidays: 09:00 – 16:45

  • Inspire Me!
  • Compare Selected

Search the website: