Porto Platanias Beach Resort & Spa
Chania, Crete

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Holidays at Porto Platanias Beach Resort & Spa in Platanias Chania, Chania
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  • Holidays at Porto Platanias Beach Resort & Spa in Platanias Chania, Chania
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Rating 5

The hotel is located on the beach of Platanias offering comfortable hotel rooms and self-catering accommodation in an ideal central location coupled with a good range of facilities on site.

4.2 / 5 from 20 reviews


Customer satisfaction

99% of our customers recommend us
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Your package holiday is financially protected with ATOL

£1 hotel deposits

Pay the balance up to 2 weeks before you fly.

£30pp holiday deposits

Spread the cost on package holidays.

Customer satisfaction

99% of our customers recommend us

Book with confidence

atol_logo Created with Sketch.

Your package holiday is financially protected with ATOL

£1 hotel deposits

Pay the balance up to 2 weeks before you fly.

£30pp holiday deposits

Spread the cost on package holidays.

Facilities

  • Child Care
  • Satellite/TV
  • High Chairs
  • Elevators
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Wellness centre
  • Conference Facilities
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Indoor Pool

The hotel benefits from 5 large fresh water swimming pools with separate children's paddling pools and sun-terraces. Complimentary sun-loungers and umbrellas are available by the pools, though a fee applies for use on the beach.

Facilities include a children's playground, kids club (ages 5-12yrs), fitness room, beach volleyball court, table tennis, billiards and darts. There is also a Spa centre (with a local charges) offering indoor heated pool, jacuzzi, hammam, sauna, a wide range of massages, face and body treatments, as well as a nails corner and hair-salon.

The hotel has five restaurants and five bars, these include the main buffet restaurant, a roof garden restaurant, a lobby bar, beach bar, two pool bars and a roof garden bar.

Guest services include 24-hour reception, lobby lounge, mini-market, 12 lifts, internet corner, private parking, currency exchange, laundry services, medical assistance (on call), babysitting (on request), wireless internet hot spots and a business centre. Conference facilities are also available.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Rooms are spread over four sections of the hotel; Palazzo Di Porto consists of double/twin guest rooms, maisonettes, family rooms and suites; Plaza Di Porto, Casa Di Porto and Villa Di Porto feature self-catering studios, apartments, maisonettes and suites with one or two bedrooms.

Standard room facilities include a marble bath/shower room, hairdryer, direct dial telephone, internet access, mini-fridge, safe deposit box (local charge), satellite TV, air-conditioning and a balcony or terrace.

Plaza Di Porto, Casa Di Porto and Villa Di Porto accommodation features a fully equipped kitchenette.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

Meals:
Early Breakfast, Continental, Daily: 04:00 - 07:30.
Breakfast; Show Cooking, Buffet; American, Daily: 07:30 - 10:00.
Lunch, Buffet, Daily: 12:30 - 14:30.
Snacks, Daily: 10:30 - 12:30, 15:00 - 17:00.
Dinner; Show Cooking, Buffet, Dress code applies (no shorts/swimwear allowed), Daily: 19:00 - 21:30.

Drinks:
Locally produced Alcohol; Locally produced non Alcohol, Daily: 10:00 - 23:30.
Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol, Bar (Atlantis), Daily: 10:00 - 18:00.
Locally produced Alcohol; Locally produced non Alcohol, Bar (Atlantis), Daily: 18:00 - 23:30.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

Please note: A new Accommodation Tax has recently been approved in Greece (mainland and Islands). This tax will be effective from 01/01/2018 and is for any stays booked before and after, and for stays that include this date. The taxation will be per room, per day and is payable directly to the accommodation at check in. This taxation is not included in any prices shown. Cost in Euros is as follows (subject to changes): Properties registered and licensed as Hotels: 1-2 Stars 0,50€. 3 Stars 1,50€, 4 Stars 3,00€, 5 Stars 4,00€. In registered Apartments, furnished rooms etc. The daily taxation will be per room (and not per person) on a daily basis as follows: 1-2 Keys 0,25€. 3 Keys 0,50€. 4 Keys 1,00€.

This accommodation has previously been known as : Palazzo Villa Porto Platanias Beach Resort

Porto Platanias Beach Resort & Spa Reviews

Customer Rating 4.2 / 5 from 20 Customer Reviews

Holiday Date:21st Sep 2017
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Garden/Pool View
Board:All Inclusive
(5 suns)

Thank you so much for an amazing holiday. Best hotel I have ever stayed in. Brilliant location and very clean and friendly staff. Beach is right on the doorstep with beautiful views. Would highly recommend this hotel to anyone.

Holiday Date:1st Jun 2017
Accommodation:Porto Platanias Beach Resort & Spa
Room:Single
Board:All Inclusive
(1 suns)

The staff are treated disgustingly, although the hotel is visually nice by going there you are supporting how they treat the people. On one particular occasion I heard of a water ban. Meaning the staff was not allowed drinks all day and was told to drink from the sea. The staff are under constant pressure and I really do feel bad for them. They are lovely and make the hotel so I don't know why they aren't respected more.

It's a nice hotel but rooms are basic, no water is given in the fridge. No kettle for tea and coffee, only given one bar of soap during your stay, drinks are all heavily watered down with a ridiculous amount of ice. This is not the staffs fault, they are told by the management to prepare them this way. Food is average, quite bland.

Holiday Date:21st Oct 2016
Accommodation:Porto Platanias Beach Resort & Spa
Room:Maisonette Garden View - Garden View
Board:All Inclusive
(3 suns)

Good food, always plenty apart from last few days of our holiday we had to keep asking for things like tea bags and butter. Rooms were clean enough but needed updating. Restaurant staff were mainly polite, a few were so false it was cringeworthy. We felt like the we were just a number to get through the service as soon as possible. A friend who spoke Greek was with us and said they were very rude speaking about guests in Greek.

Holiday Date:25th Aug 2016
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Sea View
Board:Half Board
(3 suns)

Room was lovely but hotel had a very strange layout. It was a bit of a maze with loads of pools and randomly placed sunbeds. Nowhere really cosy to relax in hotel but beach was lovely and very close. Restaurant very average with crammed in seating. Again nowhere cosy to sit- no option to sit outside. Drinks very expensive and service slow and stroppy so we ate out most nights.

Holiday Date:16th Jul 2016
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Sea View
Board:Half Board
(5 suns)

This is an exceptional hotel and deserves its 5 star rating. The food was awesome at every meal time and the special event nights were excellent. Staff were very friendly and keen to please. With so many pools to choose from there was no problem about swimming and the beach was only a two minute walk away.

Looking forward to going back next year.

Holiday Date:21st May 2016
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

Holiday Date:21st May 2016
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Garden View
Board:All Inclusive
(4 suns)

Our stay was good but as an all inclusive, only could get served at one bar. Entertainment none, been in better and more friendlier 3-star hotels.

Holiday Date:23rd Apr 2016
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin
Board:All Inclusive
(5 suns)

We stayed the last week in April and the weather was fabulous! We had a twin room overlooking the all inclusive bar area. The room was spacious enough and was cleaned daily with fresh towels. There are room types to suit everyone here. The pool areas are kept clean and tidy, all 5 of them! We had no problems getting a sun lounger at any time of the day. We used the spa facilities which are excellent, but didn't book any treatments. We were all inclusive and found the selection of food to be excellent each day. The staff, in particular the manager of the restaurant was very friendly. I would recommend this hotel and would definitely return!

Holiday Date:7th Oct 2015
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(4 suns)

Fantastic holiday, hotel and beach were brilliant. Food was excellent.

Holiday Date:6th Sep 2015
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

This is a review of the hotel not the Village which is across the road. The Porto Platanias is very good, the all inclusive drinks are only available at one bar but then you can take them anywhere even to your room. The food was ok but nothing special and all the staff were very friendly, we will probably go there again. I would rate the hotel at about four and a half stars and the village about three. The old stone port makes the sea outside the hotel quite calm and good for swimming.

Holiday Date:2nd Jun 2015
Accommodation:Porto Platanias Beach Resort & Spa
Room:Studio - Annex/promo
Board:All Inclusive
(5 suns)

The resort was very busy but we actually stayed in the village side of the complex which was always very clean, food was good but samey like most all inclusive stays anywhere but generally a nice environment. We had access to the rest of the resort and ventured through it some days but mainly to get to the beach. Would easily recommend to anyone - except if you are staying all inclusive try and get a normal room not a studio/annex so you can be in the same building as all the different pools, the a la carte, the beach and the evening entertainment. Oh and if you want to go out and about, buses to Chania cost next to nothing and gives you more options of what to do out and they are easy to jump on as they come really often.

Holiday Date:10th May 2015
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Garden View
Board:All Inclusive
(3 suns)

Very clean hotel but not 5 star. No guest evening entertainment. No tea or coffee facilities in room. Food ok but not much choice. But staff all very obliging and pleasant. Some of the lifts were not working. We had booked room with garden view but we got a road view which was right over where the rubbish was collected and deliveries were taken so most mornings about 6.15 rubbish was collected.

Holiday Date:29th Apr 2015
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Garden View
Board:Half Board
(5 suns)

The hotel was modern and clean, the food was varied and of an excellent standard and the staff, well, they couldn't have done more for you. Whatever your question or need they sorted it. And they worked so hard. I would definitely stay here again.

Holiday Date:30th Aug 2014
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Sea View
Board:Half Board
(5 suns)

Hotel was out of this world. Food brilliant and staff can't do enough for you. Would 100% return here.

Holiday Date:19th Jul 2014
Accommodation:Porto Platanias Beach Resort & Spa
Room:Maisonette
Board:All Inclusive
(5 suns)

Lovely friendly staff and wonderful service. Was so nice we didn't leave the hotel.

Holiday Date:28th Jun 2014
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(5 suns)

From the moment you arrive at the entrance and when others on the coach say "wow, who's going there?!" Excellent hotel, from the moment you walk through the entrance you're feeling valued - crisp and clean throughout the several bars, pool areas, restaurants and snack areas.

The staff make you feel very welcome and nothing is ever too much trouble. The food selection is always good and wholesome, well cooked, almost melts in your mouth, with the kitchen staff always ensuring there's plenty available. From breakfast choices, lunch options and evening meal selections there's no need to feel hungry. The menu may be similar at times, but there's such a variety, including various sauces to assist, that you can't help but enjoy it.

Real 5-star luxury with attention to detail. Quiet areas, family areas, relaxing areas - different feels in different parts, around the different pools and various patio areas; relax and enjoy a sea view in the rear foyer on the comfortable seating. Ideal location to go and wander around Platanias itself, and the Hotel is right on the main street. Rooms serviced daily, towels changed on request; sun loungers always available somewhere.

Holiday Date:21st Jun 2014
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Side Sea View
Board:All Inclusive
(4 suns)

Fantastic stay, great food, perfect location, friendly and very helpful staff. Downside - the Atlantis pool bar music and animation team far to noisy and they use loud music to over compensate for the lack of atmosphere. Hotel is very family friendly, not an ideal place for couples unless you come out of season. The hotel has 5 pool areas and you have to pay for the beach which is not clearly advertised. This can make the pool area very busy so you may not always get a sun lounger. On the whole a great holiday!

Holiday Date:10th Jun 2014
Accommodation:Porto Platanias Beach Resort & Spa
Room:Maisonette
Board:All Inclusive
(5 suns)

We (my husband, I and 2 young children 3 & 1 years) spent a week all inclusive, in one of their maisonette rooms. I couldn't believe it was cleaned with new sheets and towels every day. The maids were so friendly, along with all the other staff in the restaurants, bars and reception. The 5 pools were immaculately clean with no over powering chlorine smell, and the location of the kids pool was fantastic being right next to the playground, meaning mummy and daddy could soak up some sun.

Our all inclusive bands meant we got free drinks at the main bar, and 15% off at the other 4 they have. The main restaurant for all inclusive had a buffet style service which was excellent. You are shown to your seats by the friendliest of staff, then can choose from a massive selection of different dishes each meal time. Dinner usually had a theme and included about 10 different main dishes plus a large variety of sides, salads, fresh bread etc. The quality of every dish they produced was definitely a 4 or 5 star, we had no complaints during our whole weeks stay.
This was our first all inclusive holiday and thought it was outstanding. Obviously we had nothing to compare it to, but we met an older couple who go on 3-4 all inclusive holidays a year all over the world, and they said this was one of the best they'd experienced.

Holiday Date:7th Jun 2014
Accommodation:Porto Platanias Beach Resort & Spa
Room:Double Or Twin - Garden View
Board:All Inclusive
(4 suns)

Nice, clean well-maintained hotel. Be warned though that the All-Inclusive option only includes 1 bar and 1 restaurant, not the 5 it boasts about. All other bars etc you had to pay for, and not cheap either.

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