Porto Platanias Beach Resort & Spa
Chania, Crete

Miss E Mabey, Romford

Thank you so much for an amazing holiday. Best hotel I have ever stayed in. Brilliant location and very clean and friendly staff. Beach is right on the doorstep with beautiful views. Would highly recommend this hotel to anyone.

Miss C Smerald , Upminster

The staff are treated disgustingly, although the hotel is visually nice by going there you are supporting how they treat the people. On one particular occasion I heard of a water ban. Meaning the staff was not allowed drinks all day and was told to drink from the sea. The staff are under constant pressure and I really do feel bad for them. They are lovely and make the hotel so I don't know why they aren't respected more.

It's a nice hotel but rooms are basic, no water is given in the fridge. No kettle for tea and coffee, only given one bar of soap during your stay, drinks are all heavily watered down with a ridiculous amount of ice. This is not the staffs fault, they are told by the management to prepare them this way. Food is average, quite bland.

Ms P Norris, Warrington

Good food, always plenty apart from last few days of our holiday we had to keep asking for things like tea bags and butter. Rooms were clean enough but needed updating. Restaurant staff were mainly polite, a few were so false it was cringeworthy. We felt like the we were just a number to get through the service as soon as possible. A friend who spoke Greek was with us and said they were very rude speaking about guests in Greek.

Mrs R Evans, Hove

Room was lovely but hotel had a very strange layout. It was a bit of a maze with loads of pools and randomly placed sunbeds. Nowhere really cosy to relax in hotel but beach was lovely and very close. Restaurant very average with crammed in seating. Again nowhere cosy to sit- no option to sit outside. Drinks very expensive and service slow and stroppy so we ate out most nights.

Mr B Smith, Birmingham

This is an exceptional hotel and deserves its 5 star rating. The food was awesome at every meal time and the special event nights were excellent. Staff were very friendly and keen to please. With so many pools to choose from there was no problem about swimming and the beach was only a two minute walk away.

Looking forward to going back next year.

Mrs C Smith, Barnsley

Mrs J Newsam, Barnsley

Our stay was good but as an all inclusive, only could get served at one bar. Entertainment none, been in better and more friendlier 3-star hotels.

Mrs D Boville, Dungannon

We stayed the last week in April and the weather was fabulous! We had a twin room overlooking the all inclusive bar area. The room was spacious enough and was cleaned daily with fresh towels. There are room types to suit everyone here. The pool areas are kept clean and tidy, all 5 of them! We had no problems getting a sun lounger at any time of the day. We used the spa facilities which are excellent, but didn't book any treatments. We were all inclusive and found the selection of food to be excellent each day. The staff, in particular the manager of the restaurant was very friendly. I would recommend this hotel and would definitely return!

Mrs L Smith, Croydon

Fantastic holiday, hotel and beach were brilliant. Food was excellent.

Mr P Carre, London

This is a review of the hotel not the Village which is across the road. The Porto Platanias is very good, the all inclusive drinks are only available at one bar but then you can take them anywhere even to your room. The food was ok but nothing special and all the staff were very friendly, we will probably go there again. I would rate the hotel at about four and a half stars and the village about three. The old stone port makes the sea outside the hotel quite calm and good for swimming.

Miss G Brown, South Ockendon

The resort was very busy but we actually stayed in the village side of the complex which was always very clean, food was good but samey like most all inclusive stays anywhere but generally a nice environment. We had access to the rest of the resort and ventured through it some days but mainly to get to the beach. Would easily recommend to anyone - except if you are staying all inclusive try and get a normal room not a studio/annex so you can be in the same building as all the different pools, the a la carte, the beach and the evening entertainment. Oh and if you want to go out and about, buses to Chania cost next to nothing and gives you more options of what to do out and they are easy to jump on as they come really often.

Mrs G Faulkner, Templecombe

Very clean hotel but not 5 star. No guest evening entertainment. No tea or coffee facilities in room. Food ok but not much choice. But staff all very obliging and pleasant. Some of the lifts were not working. We had booked room with garden view but we got a road view which was right over where the rubbish was collected and deliveries were taken so most mornings about 6.15 rubbish was collected.

Ms C Harper, Eastbourne

The hotel was modern and clean, the food was varied and of an excellent standard and the staff, well, they couldn't have done more for you. Whatever your question or need they sorted it. And they worked so hard. I would definitely stay here again.

Mr C Mcbain, Exmouth

Hotel was out of this world. Food brilliant and staff can't do enough for you. Would 100% return here.

Mrs R Thomas, Cardiff

Lovely friendly staff and wonderful service. Was so nice we didn't leave the hotel.

Mr J Mcentee, St. Ives

From the moment you arrive at the entrance and when others on the coach say "wow, who's going there?!" Excellent hotel, from the moment you walk through the entrance you're feeling valued - crisp and clean throughout the several bars, pool areas, restaurants and snack areas.

The staff make you feel very welcome and nothing is ever too much trouble. The food selection is always good and wholesome, well cooked, almost melts in your mouth, with the kitchen staff always ensuring there's plenty available. From breakfast choices, lunch options and evening meal selections there's no need to feel hungry. The menu may be similar at times, but there's such a variety, including various sauces to assist, that you can't help but enjoy it.

Real 5-star luxury with attention to detail. Quiet areas, family areas, relaxing areas - different feels in different parts, around the different pools and various patio areas; relax and enjoy a sea view in the rear foyer on the comfortable seating. Ideal location to go and wander around Platanias itself, and the Hotel is right on the main street. Rooms serviced daily, towels changed on request; sun loungers always available somewhere.

Mrs N Mehmet, London

Fantastic stay, great food, perfect location, friendly and very helpful staff. Downside - the Atlantis pool bar music and animation team far to noisy and they use loud music to over compensate for the lack of atmosphere. Hotel is very family friendly, not an ideal place for couples unless you come out of season. The hotel has 5 pool areas and you have to pay for the beach which is not clearly advertised. This can make the pool area very busy so you may not always get a sun lounger. On the whole a great holiday!

Mrs N Parr, Bromley

We (my husband, I and 2 young children 3 & 1 years) spent a week all inclusive, in one of their maisonette rooms. I couldn't believe it was cleaned with new sheets and towels every day. The maids were so friendly, along with all the other staff in the restaurants, bars and reception. The 5 pools were immaculately clean with no over powering chlorine smell, and the location of the kids pool was fantastic being right next to the playground, meaning mummy and daddy could soak up some sun.

Our all inclusive bands meant we got free drinks at the main bar, and 15% off at the other 4 they have. The main restaurant for all inclusive had a buffet style service which was excellent. You are shown to your seats by the friendliest of staff, then can choose from a massive selection of different dishes each meal time. Dinner usually had a theme and included about 10 different main dishes plus a large variety of sides, salads, fresh bread etc. The quality of every dish they produced was definitely a 4 or 5 star, we had no complaints during our whole weeks stay.
This was our first all inclusive holiday and thought it was outstanding. Obviously we had nothing to compare it to, but we met an older couple who go on 3-4 all inclusive holidays a year all over the world, and they said this was one of the best they'd experienced.

Mr M Grace, Watford

Nice, clean well-maintained hotel. Be warned though that the All-Inclusive option only includes 1 bar and 1 restaurant, not the 5 it boasts about. All other bars etc you had to pay for, and not cheap either.