Marconfort Griego Hotel
Torremolinos, Costa del Sol

Mr A Nutt, Morecambe

Rooms very clean and every day the maid would come in and make sure everything was satisfactory. The pool we felt was in need of an up date as was the exterior of the building as first impression could be slightly off putting.

We have no complaints whatsoever about the food, the choice, and the service, excellent, even though the hotel was busy we had no waiting and there was always a table available.

The evening entertainment was also excellent although some of the things the entertainers did were not really suitable for children on a couple of occasions.

Taking every thing into account we enjoyed our stay there very much.

Mr J Jones, Swadlincote

Mr C Aves, Shipley

Hotel clean, good choice of food & drinks for all inclusive. Did expect towels to be provided for the pool side. Major lack of sun beds & parasols for poolside. You need to be up really early to wait for them to unlock the sun beds at 9am. People claim their space with a towel poolside from 7am then wait for the sun beds to be released!! Pool area really lets this hotel down, not a 4 star in my opinion. Are better places to stay on the Costa del Sol.

Mr A Sahota, Bristol

Good service and great choice of food.

Mrs N Haughian, Craigavon

Hotel and rooms clean. Pool area not big enough for the number of guests - people were going down around 7-8am to hold their spot at the pool and to get their sunbeds when opened around 8.30. Food and drinks were fine. Most staff friendly enough.

Mrs J Oneill, Newtownabbey

Mrs J Oneill, Newtownabbey

Had a great 10 days stay with my husband and three children. Great food, (you will always find something) it's Spain so you know to expect European dishes too. Drink great, same as other hotels, max 2 drinks at a time. Lovely beach (use free coach, as too far to walk), fabulous beach bar for all inclusive. Entertainment could be better. Some of the entertainment not so child friendly, but they try hard. Pool is too small for all guests but the beach bar and coach make up for this. We had a large room and balcony to cater for 5 but the rooms which cater for 4 are smaller with smaller balcony etc. Air conditioning a god send and plenty of areas to relax with a drink in the evening if the entertainment was inappropriate (for kids) or too full. Didn't try roof top area for sun bathing or the night club. All in all a good all rounder hotel for good price. Would return.

Miss I Wilson, Ballymena

Mr D Towler, Leeds

Nice hotel but very busy, pool too small for the size of hotel in July, food good and drinks good for all inclusive, staff very welcoming and friendly.

Mr R Redding, Waltham Cross

The hotel was clean and tidy but other facilities were lacking. Courtesy bus to beach full on return trip, you were then on your own to get back. Reception not very helpful, only one person at time of checking out. Food ok but not as much choice as other all inclusives I have stayed. Still had a good holiday but would not use hotel again.

Mrs R Franke, Peterborough

I went with a girlfriend for 5 nights all inclusive. I contacted the hotel and requested a lower floor room and quiet. We were allocated a 2nd floor room and overlooking the pool. It was a great location as we never used the lifts. 2 flights of stairs and at the restaurant and pool area and down to reception. We had two large singles pushed together with our own sheets. Reasonably comfortable can't complain. Air con worked really well. Bathroom toiletries first night only. Good powerful shower. We took a look at the roof top terrace and the lift was very small and I must say don't think I'd want to be using it all the time. We were overlooking the pool and I was concerned the first night when I could hear guests laughing and squealing, and you could hear general noise from down below. However we ended up going to bed later after the first night so was never a problem. But if you're an early to bed person and a light sleeper, you may not wish to be over the pool or up higher maybe.

What made this hotel special was the staff. They were uplifting. The most hard working group of people, but with a smile on their face and you could see they worked as a team and enjoyed every minute. This does make a difference to your stay to have friendly and kind staff, nothing is ever too much trouble.

Food: it was always fresh and looked nice. First night I had some fish, the thicker part wasn't cooked, but use common sense, don't eat it. I never took it back, it's all inclusive and mass produced - if I needed to I would get another bit. Plenty of choice, for breakfast, lunch and dinner. I was surprised that I never once over the five nights spotted another guest using the hand sanitiser. As a Hotel I think I would be prompting guests to use it as I did see guests using hands to grab cheese slices for example. All this talk about people getting sick, may have a little to do with personal hygiene!

Pool: we watched in the early morning from around 7-8am, people would take a chair and put it around the pool with their towel over it and wait until the release of the sunbeds at around 9am. Then it was a scramble to move your own sunbed to your spot! Umbrellas were limited and did notice that a group had most likely brought a few umbrellas (we spotted them for around 7 euros) this was a good idea! We only went to the pool on the last day and easily got a sunbed at 9am. I guess it depends on the guests at the time and what everyone is doing on any day. There is only one pool and it did get crowded both in and out of the water. You could hardly walk around the pool.

The transit facilities were fantastic. We left at 5.30pm so we left our luggage in a secure room which in the same location had 3 showers. We were able to enjoy another almost full day without hassle.

Everyday (except last) we went to the beach. (Shuttle went around 4 times in the day). The beach that the shuttle takes you to is outside the Marconfort Beach Hotel and the snack bar attached but separate to it - that you have access to for all inclusive. The walk to this beach is between 30-45 minutes walk (we did it for 3 days in the morning to try and walk off the food and drink!). The closest beach to walk to from the hotel would be around 10-20 minutes. The first day we found the shuttle bus, not right outside the hotel, but just a little further up. First bus left at 10am so we arrived around 9.45 and already a longish queue had formed. We got on the bus, but as there is not standing permitted on the bus there were people who got left behind. Unfortunately there is very little that can be done about a persons manners and once you go on holiday where all nationalities and personalities are forced to wait and queue you will have rude people pushing in. If you don't like it and spend the holiday complaining about it, I suggest you pay a little more for your holiday and go somewhere else!

The beach had it's own designated hotel area for sunbeds, we reserved one and prepaid 4 euros pp a day. Or you could pay 4.5 euros and the next day you got a free card which is cheaper but you don't get a reserved bed. We chose an end bed where we had a nice view of the beach. This area was across the road from the Marconfort Beach Hotel and also across from the snack bar. The food at the snack bar was limited and mainly deep fried stuff, although the chicken kebabs were nice. They also had a little salad to make a roll/burger. Daily a large pan was cooked usually a rice dish. The only thing that I missed here was fruit, there wasn't really anything healthy to choose, only chicken and a bit of tomato. They had tea/coffee beer and soft drinks which could be taken to the beach in plastic cups but food not allowed to be taken unless a bag of crisps. I was desperate for a decent coffee as leaving the hotel before 10am I was missing out on coffee machine café. I popped into the Marconfort Beach and paid for a decent coffee, worth every penny. You cannot use the all inclusive at the Marconfort Beach hotel. We always caught the shuttle bus back to the Hotel right outside beach area. Never had a problem getting on, could be a worry last bus at 5pm if it's full it would be hike back up hill in the heat!

They always had entertainment at the hotel but we didn't really see it so cannot comment.

Location: we asked ourselves would we prefer to be on the beach or where we were walking out the door and across the road and in the centre of shops and stalls. We are still undecided as being away from the beach wasn't a problem and it was a much cheaper stay. All inclusive drinks, Mojito, Prosecco and G&T all good quality couldn't fault.

Mr L Warren, Nuneaton

Pool not big enough, had to put chairs out to reserve space for sun beds then scramble for sun beds when the man unlocked them, entertainment poor.

Miss D Edmiston, Kirkcaldy

Rooms immaculate, food excellent, staff very friendly.

Mr J Crowder, Lisburn

Ms V Dawson , Nottingham

Great hotel in good location, food excellent and good choice, drinks excellent choice available, maid service fabulous, towel change every day. Will definitely return.

Mr S Waddell, Broxburn

Good hotel with good food and drinks on all inclusive. Just a shame you're crammed like sardines around the pool. Otherwise it's a good hotel and would recommend and also the free beach bus. You can get drinks and snacks free at the sister hotel.

Mr S Monaghan, Pontefract

Very clean, friendly staff, food good, overall excellent value for money.

Miss D Rhodes , Pontefract

The hotel was beautiful and the staff were really lovely.

Miss D White, Castleford

The food is good, the entertainment team are great! All staff helpful and friendly. The evening entertainment could be better but it's ok. The pool is a let down, too small for the amount of guests but over all had a great time and would go back.

Ms A Wilson, Belfast

This is my 6th time in a row at this hotel and really can't find anything bad to say about it. It's spotlessly clean, staff are friendly and helpful and the food is great!