Sandos Caracol Eco Beach Resort and Spa
Riviera Maya, Mexico

Rating 4

TripAdvisor Traveller Rating
Based on 21896 reviews

Sandos Caracol Eco Beach Resort and Spa
Riviera Maya, Mexico

Rating 4

Holidays at Sandos Caracol Eco Beach Resort and Spa in Riviera Maya, Mexico
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  • Holidays at Sandos Caracol Eco Beach Resort and Spa in Riviera Maya, Mexico
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Overview


Sandos Caracol Eco Beach Resort and Spa is a great place for couples and families where you can enjoy a friendly atmosphere.


Location


The hotel is located on a sandy beach with loungers and parasols to relax on. The centre of Puerto Del Carmen is approx 10 minutes away with a variety of shops, bars and restaurants to enjoy.


Cancun International Airport is approx 55km from Sandos Caracol Eco Beach Resort and Spa.


Facilities


Facilities available at the hotel include 24 hour reception, money exchange, internet access, laundry facilities, car hire and medical assistance.


There are 2 swimming pools, parasols, loungers, water park for children, spa, sauna, steam room, jacuzzi, massages, gymnasium, 2 tennis courts and a variety of water sports on the beach. Children can enjoy a baby club (2-3 year olds) and a kid's club (4-12 year olds).


Dining options include buffet restaurant, snack bars and a la Carte restaurants. There are a selection of bars to enjoy a drink in.


Rooms


Sandos Caracol Eco Beach Resort and Spa comprises of 956 rooms and suites. All are equipped with bathroom with bath/shower, WC, hairdryer, bathrobes, satellite TV, telephone, internet access, Wi-Fi, I-pod docking station, coffee maker, iron/ironing board, mini-bar, air conditioning and a balcony or terrace.


All Inclusive


The All Inclusive information is a guide only and is subject to change and/or availability.


The All Inclusive programme consists of breakfast (07:00-10:30), lunch (12:30-15:00) and dinner (18:30-22:00), all buffet style with international cuisine, served in the La Laguna main restaurant. During meals water, soda, beer, wine, coffee and milk are offered.


The Italian buffet restaurant (18:30-22:00) and 3 a la Carte restaurants for dinner (18:30-20:00 & 20:00-21:30); La Riviera (Mediterranean specialities with salad & dessert bar), El Gaucho (grill-steakhouse with salad & dessert bar), Oriental (Oriental cuisine) reservation and restrictions may apply.


Snacks such as hot dogs, sandwiches, pizza, pasta and French fries are available at the beach between 12:00 & 17:00, the pool snack bar from 12:00-22:30 and the La Plaza bar from 22:30-07:00.


Locally produced alcoholic and non-alcoholic drinks like water, orange juice, whiskey, brandy, soda, mineral water, coffee and milk are served at hotels restaurants (during meals) and at the ten hotel bars on a 24 hour basis (depending on opening times of each outlet).


All Inclusive Sports & Entertainment


Sport facilities at the hotel include day & night tennis, tennis equipment (balls & rackets), gym (free use of exercise equipment, sauna, steam room and whirlpool), daily activities programme with archery, darts, boccia, table tennis, dancing courses, billiards, football, basketball, aerobics and beach activities as well as pool games & water aerobics, water polo, beach volley ball & water volley ball. Windsurfing, pedaloes, kayaking, sailing, boogie board and snorkel gear & diving lessons in the pool are also included (according to ocean conditions).


Also available are guided ECO walking tours, language lessons, kids club for children aged 4-8 & 9-12 with supervised full activities programme (09:30-13:00 & 15:00-17:00), children's pool, playground, games & crafts, mini disco and night entertainment with cabaret shows, music halls and theme nights.

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Indoor Pool
  • Safety Deposit Box Rental
  • Air Conditioning
  • Aqua Park
  • Bar
TripAdvisor Traveller Rating
Based on 21896 reviews

Family vacation

23 May 2022
We had a very nice time at Sandos, we have never been to this resort but wanted something that had alot for little ones since this was our first vacation from this pandemic and our sons first trip. I...

How things change

23 May 2022
I was so looking forward to the afternoon coffee + cake at the Select Club beach house. I’ve attached photos from our previous visit 3 years ago, against a recent visit. I know things change, but...

Definitely coming back!

23 May 2022
We had such a wonderful family time here! The grounds are amazing and you really are staying in the jungle. We had such a great experience with all of the animals and at the water park. My only thing...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: As from the 1st January 2017, a new environmental tax has been introduced in the Riviera Maya region. The tax/fee will be payable for all stays in hotels, inns or guest houses, hostels and motels. The fee will be 20 Mexican Peso per room, per night, payable directly to the accommodation at check in.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

Address: Carretera Cancun, Chetumal, Km.295, Riviera Maya, Playa Del Carmen, 77710, Mexico Telephone: 0052 984 877 4040

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