Iberostar Quetzal Hotel
Riviera Maya, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 7572 reviews

Iberostar Quetzal Hotel
Riviera Maya, Mexico

Rating 5


Iberostar Quetzal is a stylish five-star property surrounded by gorgeous natural landscapes. With an Earth Check certification and a range of facilities from outdoor pools to comfortable rooms and on-site spa services, this hotel is ideal for couples and families alike.


The hotel is located 700m from the beachfront in Riviera Maya, Mexico.

Cancun International Airport is approximately 61km away.


## Please note that all bars and restaurants will close at 23:00. ##

You'll find a choice of outdoor pools, a children's activity programme called Star Camp to keep younger guests entertained, a children's playground, tennis, a fitness room and watersports at the beach (extra charges may apply). You can also relax and unwind with the hotel's wellness programme - Aliveness - or make use of the spa facilities including a sauna and massage services.

Social and dining venues include a buffet restaurant, a Mexican restaurant serving light lunches and a la carte dinners, an Italian restaurant, a Pool Bar, Beach Bar, Lobby Bar, Theatre Bar and an ice cream parlour.


A variety of guestrooms and suites are available, each with a stylish and brightly furnished interior. General amenities include air conditioning, FREE Wi-Fi, a flat screen TV, a hairdryer, ironing amenities, a safety deposit, a coffee maker and a minibar (stocked every other day).

  • Satellite/TV
  • Kids Playground
  • Spa Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
  • Beach Bar
TripAdvisor Traveller Rating
Based on 7572 reviews

Great Resort

03 Jul 2022
I can’t thank enough all staff of the hotel. We had a great time.. The entertainment team, the restaurants, Gabi, Paco, Viri and all the Star Camp’s monitors were amazing. Thank you all for...

Mexico is fun

29 Jun 2022
The activities with Lau, Nicky and Mauricio are the best animator in the resort, I loved the activities at the beach and pool. My days was very fun here and I want come back one day again!! See you...

Never Disappointed With Iberostar!

28 Jun 2022
My wife and I have visited Quetzal many times and never had a bad experience. Our last stay there in May was for 2 weeks. We thoroughly enjoyed our stay and had many new adventures! I would like to...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: As from the 1st January 2017, a new environmental tax has been introduced in the Riviera Maya region. The tax/fee will be payable for all stays in hotels, inns or guest houses, hostels and motels. The fee will be 20 Mexican Peso per room, per night, payable directly to the accommodation at check in.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

Address: Xaman-Ha, Lote Hotelero, Playa Del Carmen, 77710, Mexico Telephone: 0052 984 877 2000

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