Iberostar Quetzal Hotel
Riviera Maya, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 7109 reviews

Iberostar Quetzal Hotel
Riviera Maya, Mexico

Rating 5


Iberostar Quetzal is a stylish five-star property surrounded by gorgeous natural landscapes. With an Earth Check certification and a range of facilities from outdoor pools to comfortable rooms and on-site spa services, this hotel is ideal for couples and families alike.


The hotel is located 700m from the beachfront in Riviera Maya, Mexico.

Cancun International Airport is approximately 61km away.


## Please note that all bars and restaurants will close at 23:00. ##

You'll find a choice of outdoor pools, a children's activity programme called Star Camp to keep younger guests entertained, a children's playground, tennis, a fitness room and watersports at the beach (extra charges may apply). You can also relax and unwind with the hotel's wellness programme - Aliveness - or make use of the spa facilities including a sauna and massage services.

Social and dining venues include a buffet restaurant, a Mexican restaurant serving light lunches and a la carte dinners, an Italian restaurant, a Pool Bar, Beach Bar, Lobby Bar, Theatre Bar and an ice cream parlour.


A variety of guestrooms and suites are available, each with a stylish and brightly furnished interior. General amenities include air conditioning, FREE Wi-Fi, a flat screen TV, a hairdryer, ironing amenities, a safety deposit, a coffee maker and a minibar (stocked every other day).

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
TripAdvisor Traveller Rating
Based on 7109 reviews

It was just OK for us.

02 Dec 2021
It is easier if I write a pros and cons list and follow up with specifics at the end of this review. Pros: the grounds are clean, nature inspired, “mini jungle” was so cute.. turtles, peacocks...

Beautiful grounds and hotel

28 Nov 2021
Beautiful grounds and hotel. We stayed here for a week over Thanksgiving. The buffets were all very good, we loved the pool side bars and snack food, french fries, hotdogs hamburgers, nachos. We...

Great Vacation, always impressed with Iberostar!

26 Nov 2021
Fantastic! A family trip to the Iberostar quetzal was amazing! As club members we were greeted by Jessica and bartender Mario who both made our stay special. Everyone from housekeeping to concierge...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: As from the 1st January 2017, a new environmental tax has been introduced in the Riviera Maya region. The tax/fee will be payable for all stays in hotels, inns or guest houses, hostels and motels. The fee will be 20 Mexican Peso per room, per night, payable directly to the accommodation at check in.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

Address: Xaman-Ha, Lote Hotelero, Playa Del Carmen, 77710, Mexico Telephone: 0052 984 877 2000

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