Mitsis Blue Domes Exclusive Resort & Spa
Kardamena, Kos

Mrs K Baird, Wishaw

Excellent. Could not fault one thing.

Mr B Woods, Tunbridge Wells

Fantastic hotel as far as facilities and service.

Mr M Rawlings, Witney

Always a pleasant stay and great food and beautiful setting.

Mrs P Thompson, Nottingham

Beautiful, stunning place.

Mr R Rhodes, Lincoln

Mr S Maynard , Thetford

Lovely, friendly, helpful, relaxing.

Mr C Wylie, Paisley

Second time at the hotel. Great hotel and facilities. Try and get room numbers over 450, they are a bit nicer.

Mr J Duncan, Peterhead

Arrived April 2017 when the hotel had just opened for the season. The service was really poor at reception for a 5 star hotel. We had room 242 and we found out that there was a leak from the drain in the bathroom and asked for it to be sorted at reception. A hotel plumber arrived and said he could find no leak and that he would return in an hour, he did arrange for the floor to be cleaned but he never returned. We complained again at reception and nothing happened. I found that the problem was that water draining from the bath was rising through the floor drain so filled the bath and let it drain and it seemed to have cleared the blockage, problem solved. We were meant to have coffee and tea making facilities in the room it took 3 days of complaining at reception until we got 2 cups and some tea and coffee, however, no kettle was supplied, eventually we gave up.

The room itself was lovely and clean with a balcony that looked out to the sea with some stunning views, the cleaner was exceptional each day leaving the room spotless. There was a mini bar with lemonade and pepsi and 2 bottles of beer which was replenished each day along with fresh water. The location is very close to the airport so shuttles to the hotel are short.

We went to all of the a la carte restaurants and had excellent meals on each occasion, the only problem was that the booking system is done by a computer outside the main dining hall and every time I tried to book it was showing full. The guest desk managed to book for us though. It seemed that there were always a lot of vacant tables yet everything was showing booked so if you go book through the guest desk.

5 star hotel that charges 20 euros each for a towel, and, when we were leaving we went to reception without receipt and towels only to be told that we had to hand them in at the beach. Despite making my views felt on this, reception would not give us our deposit unless we went to the beach and got a paper ticket from the towel vendor. My wife walked down rather than make a fuss, wearing her travelling clothes and was overheated when she came back to get the deposit. I thought that this was absolutely shocking from the reception staff.

The meals in the main dining hall were not the best, similar to 3 star all inclusive trays of various stews you get on cheap deals, not what I had expected. There were some small eating places in the grounds however where you could get a range of snacks from sushi, burgers, crepes, donor pittas etc which were all good.

Sunbeds, not enough around the many pools in the grounds unless you got up early and put your towels out. We had to go to the beach each day which is a rocky pebble shingle that was like walking across a nail bed unless you had footwear to get you into the sea.

Overall this could be a very, very good hotel if the management improved their standards of service and food in the main dining room. We had intended to book the Princess Royal Portobello because we love Kos and Kardemena but it was not open for the season at the time. We were there last year and it was excellent. The management should pay a visit to this hotel which is also 5 star and similarly priced however the standard of food and service is like night and day compared to the Blue Dome.

Conclusion. Could be an excellent hotel, it has the ground and amenities which are all immaculately kept, sadly let down by very poor reception service and poor food in the main dining hall. Room Tip: If I was to return I think I would go for a villa with private pool.

Mr A Ayr, Erskine

Fantastic hotel, great restaurants and amazing staff.

Mr M Thompson, Bolton

The staff made our holiday, they were the best. The food was yummy, the room was clean and nicely furnished, always got a lounger, fresh towels everyday, maid service was exellent. But, the smell around the hotel pool and beach was vile, had to cover my nose a lot. Also didn't get sea view which was paid for.

Mr D Lewis, Ayr

Fantastic hotel with fantastic staff, the only negative was the evening entertainment, very repetitive the same keyboard player every night.

Mr D Smyth, Tadworth

Lovely hotel, kept very clean but we stayed here when it first opened.

Mr A Kelsey, Liverpool

Service was nowhere near 5 star, food was ok that's all, very few staff were remotely friendly.

Mrs L Goldsmith, Woking

Miss L Mcgrath, Liverpool

Hotel was great, clean and staff friendly.

Mr C Wylie, Paisley

Rooms are fantastic, resort is exceptionally clean and everything looks and feels new! The location is good for a short break.

Mr T Jiggins, Hartlepool

We have stayed at the Mitsis Blue Domes before and as lovely as it is, it's not quite 5 star and 5 times before that at the Mitsis Norida Beach hotel just down the bank so we know the resort and facilities on offer quite well. Getting back to the Blue Domes this is just our honest and open review on the Blue Domes and not set in stone so we hope the review helps and you then can make your own mind up; it is not meant to put you off.

Firstly your room choice when booking with your agent will play a big part in you enjoying your stay there. We are both in our fifties and child free; they're all grown up now. They offer a choice of rooms all sounding nice if you have children, a family room or two level bungalow or; just a couple then if you can push your budget I highly recommend you chose a room with a private pool as we did on our latest stay you will definitely reap the benefits of privacy and you are not trawling the site for sun beds to get your well earned tan.

We are relatively fit but the hotel is built into a steep incline and definitely not fit for people with walking difficulties. I've witness many an elderly couple slumped at base camp 1-2-3-4 trying to reach the main hotel which is where you primarily eat and drink no matter where your room is. The rooms are clean and tidy and cleaned daily. As with the mini bar, it's topped up daily. Use of a free safe which gives you piece of mind.

The pools are immaculate and constantly cleaned but all sea water and really cold. We did however use our private pool and again once we were in had great fun. My wife liked to lay on a lilo and just float around and take in the sun. At this point we stayed in May 19th, room 403 and the weather was great, not too hot for us but hot enough to enjoy sitting out in it and getting tanned.

Around the resort itself there are plenty of pools and indeed restaurants. Just outside the main door to the dining room is a computer log-in station very easy to use and sometimes manned with an assistant to help you navigate your booking of the restaurants Asian, Greek, Italian and Mexican. You need to get in quick as the people in the know tend to hog the evening slots and leave the rest to newcomers, unfair but you get these people on all classes of holidays that given a inch they want a mile. But if there's no available slot on an evening, which is mainly the time you would like to take your partner down to the restaurant to eat in your best dress, try an afternoon slot it's really enjoyable and all restaurants offer a 3 course choice.

It's the same old story at the bars. The pool bar and the main evening bar are propped up with the regulars whom like more than their fair share of a drink and money's worth and, reading this review no doubt know who they are. You can pick your room but unfortunately not the class of people whom you would like to be on holiday with you, enough said on that?

There are plenty of beds around the pool sides but soon get snapped up. The private pool has 2 beds allocated to it to, guarantee you don't suffer embarrassment of trawling the site for a bed without a towel on it or ending up on the beach.

The food on offer is great and of a wide variety. On top of the above mentioned restaurants you have, down by the main pool bar, Pita corner for donner kebabs and a sushi restaurant, burger bar and other styles of eating. Give them a try we enjoyed them.

Don't bother taking towels as there's plenty in the rooms and you can pick a towel up at the pool bar area; a deposit is required but you get it back at the end of your trip and you can exchange it when wet for a new one. The entertainment - they have an outside theatre that offers nightly entertainment for mams dads and kids comprising of the on site entertainment staff performing The Lion King, Mamamia, Aladdin and so on. And in the main hotel a resident keyboard player playing whilst you que for drinks. The staff surprisingly this year were more friendly to us. We are British by the way and proud of that and try to be polite and courteous to others. We also tipped the maid bar staff and restaurant staff as to when we think appropriate. Poor service or ignorance towards us definitely no tips. At the hotel on our stay mainly Russians Germans and French. But we come to the Domes because we like it and hope you will to. The staff in the main restaurant are run professionally and are on the go all the time working endlessly to provide you with all your needs be patient with them please.

If you can afford it, don't bother with transfers just jump into a taxi and within 15-20 minutes are in front of reception for 22 euros. There's a bus that runs hourly into Kardamena if you get a cloudy or windy day, it's deteriorated over the years but give it a try for shops and restaurant along the harbour front.

We do hope this review is helpful and does not put you off going to this hotel as we have been fortunate to return on many occasions to this beautiful part of the world. Eat outside the restaurant and take in the view across the coast line to Kardamena with a glass of wine in hand and you will know what I'm taking about. Yamas!

Mrs S Yule, Lanark

Nothing too much trouble. Staff are a credit to the hotel. There are not enough loungers in the children's mitsus wonderland (or by the other pools). During peak seasons it must be very difficult to find somewhere to lie in sun.

Mrs S Osborne, Glasgow

This is our second visit to the Mitsis Blue Domes Resort and we will definitely be returning there again. This hotel and spa is 5* and it deserves every single one of those stars. You have 11 restaurants to choose from and the food is 1st class in every one. The grounds and layout of the resort is amazing with sunbeds scattered everywhere so you never feel it's overcrowded. We had booked a pool room so could swim in there anytime - just a pity it wasn't heated or we would have used it more.
Entertainment every night, musicals such as Grease and Mamma Mia and not forgetting our favourite - The Lion King. Beach was pebbled but loads of activities such as pedalos, kayaking, paragliding etc.
In summation this hotel has it all and no one will be disappointed. We will be back to again and so will our 4 friends.

Mr S Maynard , Thetford

Really great.