Gloria Palace San Agustin Hotel
San Agustin, Gran Canaria

Rating 4

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Holidays at Gloria Palace San Agustin Hotel in San Agustin, Gran Canaria
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  • Holidays at Gloria Palace San Agustin Hotel in San Agustin, Gran Canaria
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The Gloria Palace San Agustin Hotel is a luxury hotel with great facilities and within reach of all local amenities.


Facilities

  • Sports facilities
  • Child Care
  • Satellite/TV
  • Laundry
  • Elevators
  • Kids Pools
  • Kids Playground
  • Wellness centre
  • Conference Facilities
  • Spa Facilities
  • Games room
  • Fitness/Gym Facilities
  • Indoor Pool
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar

## Please note the Thalasso Centre will be closed for renovation 01/05/2019-30/04/2020 inclusive. ##

The Gloria Palace San Agustin offers a selection of four bars, three of which serve a variety of refreshments and snacks, and one which provides music, dancing and entertainment five days a week. The Gorbea Restaurant is an on-site a la carte venue offering a large range of international cuisine. For breakfast, lunch and dinner, the hotel’s main buffet restaurant provides a wide selection of dishes for each guest’s delight.

The hotel features two adult pools and one children’s pool, sunbeds and parasols and a separate area on the top floor of the hotel for naturists. Activities available on-site include table tennis, bowls, archery, darts and a shuffleboard.

Also found on the complex are two tennis courts, three paddle tennis courts, a squash court, large gym and a pool table; the hotel also has a large Thalassotherapy and beauty centre with extensive facilities and treatments (all subject to local charge).

For younger guests, the hotel offers Tina’s Mini Club (ages 4-12), a mini disco and a seasonal entertainment programme for teenagers.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The hotel features 448 rooms, all of which include a private bathroom, air conditioning, TV, complimentary Wi-Fi, hairdryer, telephone, minibar, safety deposit box and a balcony or terrace. Please note some items are only available upon request and at a local charge.

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 3264 reviews

Disappointing

12 Dec 2019
visited today with my wife and two young daughters - specifically to use the Thalassotherapy Pools. The Pools have been closed since May 2019 and will not open until May 2020 There are no signs to...

Enjoyable second visit

06 Dec 2019
We had a pleasant second visit to the Gloria Palace in November. I went with older members of my family and the staff couldn’t have been nicer, especially the waiters and waitresses. They were...

Relaxing break

03 Dec 2019
Had a two week AI holiday here up until 1st December. Hotel grounds and bars were exceptioanally clean and tidy at all times. Our cleaner in room 231 was Jessica, she kept our room immaculate, and...

Location

The hotel is conveniently located 1.5km from San Agustin beach and 850m from the local shopping centre.
Gran Canaria Airport is 28km from the hotel.

Address: Calle Las Margaritas, SAN AGUSTIN, GRAN CANARIA, 35100, CANARIES Telephone: 0034 928 128 500

Gloria Palace San Agustin Hotel Reviews

Customer Rating 4.2 / 5 from 17 Customer Reviews

Holiday Date:30th Jun 2016
Accommodation:Gloria Palace San Agustin Hotel
Room:Junior Suite - Sea View
Board:All Inclusive
(5 suns)

It's the nicest hotel I've stayed in whilst abroad. The staff were great, the cleanliness of the hotel was fantastic and the different types of food that was on offer was excellent.

Holiday Date:30th Jun 2016
Accommodation:Gloria Palace San Agustin Hotel
Room:Junior Suite
Board:All Inclusive premium
(5 suns)

We went for 7 nights all inclusive and it was fantastic, the staff were friendly and helpful, the hotel was clean, the food throughout the day was good, they could have put on a bit more entertainment but other than that it was a brilliant holiday and I would recommend this hotel to anyone, the only thing I would say is that 7 nights was not long enough and now wish I had booked for 2 weeks.

Holiday Date:26th Jun 2016
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:All Inclusive
(4 suns)

A good 4 star. Nice hotel, location, room & facilities. Small niggles, AC not powerful enough so room a bit stuffy. Need to use room key for drinks as well as wrist band, a real pain. Snack bar rubbish, little choice & only pizza edible. We went into lunch buffet instead. Good range of drinks in AI. Food pretty good nothing special or unusual but decent.

Plenty of sun beds but hotel not that busy, not sure what like peak times. Set on hill so a 10 min walk to front, guests with mobility issues will struggle.

Holiday Date:29th Apr 2016
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:Half Board
(4 suns)

Food was excellent, but the beds are the most uncomfortable ever, despite being given a new mattress which was more uncomfortable than the old, ripped, worn out one. It felt like we had slept on the floor all night and I had to take a painkiller each morning because my hips and back were so sore from the hard mattress. We were eventually given a foam mattress topper which helped a bit.
With exception of 2 nights out of 10 the entertainment was very poor, and the entertainment lounge very uncomfortable, also some nights we had to wait about 20 minutes for the waiter to arrive with our drinks order - simply not enough staff to cope.

Spotlessly clean everywhere, and nice cold fridge in the room. Very disappointed not to be able to use the swimming pools as there's no shallow end at all in either of them and being only 5', I could not touch the bottom and as I'm not a strong swimmer it was scary for me. They are 1.5 and 1.7 metres deep all over.

The resort of San Augustin is very disappointing, just a shopping centre selling the usual beach stuff, a Spar shop and a long stretch of promenade to walk along. No decent bars, restaurants or nightlife of any sort at all. Last year we went to the Gloria Palace down the coast at Amadores and as this hotel is advertised as its sister hotel we mistakenly thought it would be of the same standard, but whereas the Amadores one is 4* but more like a 5* , this one is 4* but apart from the food more like a 3*.

Holiday Date:29th Aug 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Double Or Twin
Board:All Inclusive
(2 suns)

Beds and pillows very hard, food very hit and miss. Had to pay for gym 30 euros a week, safe 2.50 euro a day and 50 cents to get your towels changed a day. Entertainment, sun loungers not enough. Most of the staff were excellent but the rest were well below average. Would not recommend this resort sorry.

Holiday Date:20th Jul 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Excellent hotel, very nice rooms, spacious and roomy, two sinks, his and hers. Food was excellent variety and deserts were to die for, so much choice. Great staff, very happy and cheerful. I would recommend it to anyone. Pools were very nice and there's a pool inside, wow excellent. Would go again.

Holiday Date:20th Jul 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Excellent.

Holiday Date:13th Jul 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Holiday Date:29th Jun 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:All Inclusive
(4 suns)

Reception area very helpful, stopped in a family room, 3 adults very comfortable, plenty of space, balcony windows dirty but cleaned the following morning. Excellent choice of food over the 11 days we were there, pools very clean, plenty of sunbeds but short of umbrellas. Snack bars good but in the evening not enough bar staff. Entertainment during the day ie games and competitions good, evening entertainment mixed. Overall we were very satisfied with our holiday. Ease of booking and printing of vouchers fantastic, already recommended Sunshine Holidays address to people we met over there. Would definitely book with Sunshine Holiday again. The flight with Monarch airways was superb, on time both ways, could not been more helpful.

Holiday Date:26th Jun 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Double Or Twin
Board:All Inclusive
(5 suns)

Holiday Date:29th May 2015
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:Half Board
(5 suns)

Everything was perfect, staff were very friendly and helpful. The food was very good and lots of choice. Only strange thing, it was dress code for man to dinner (long trousers only).

Holiday Date:15th Nov 2014
Accommodation:Gloria Palace San Agustin Hotel
Room:Single
Board:Half Board
(4 suns)

Great relaxing hotel, pretty good food and attentive staff. Kettle and fridge in rooms, pool towels supplied with a deposit. Would I stay again - Yes.

Holiday Date:16th Sep 2014
Accommodation:Gloria Palace San Agustin Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

We did enjoy our stay! The hotel was welcoming, the staff were very helpful and we were impressed with the overall cleanliness of both our room and the public areas. We noted (early in the day) that there was a regular clean-up of the pool areas. Room facilities were good and the small fridge was very useful. Food was generally very good with a good selection. The service was pleasant and polite (even though the waiting staff were overzealous at times quickly removing empty plates, partly understandable during the evening meal as two sittings needed to be accommodated)! The sun loungers definitely require more umbrellas!

Holiday Date:24th Aug 2014
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:All Inclusive
(5 suns)

Rooms, hotel toilets and facilities were very clean. It was a nice touch to get a glass of cold fresh orange on arrival. All staff were pleasant other than the Chinese man behind the hot grill in the evenings although this didn't spoil our experience. The children's pool is far too deep and something really ought to be done to change this. Adults cannot properly supervise their children if they are not yet swimmers - this was a disappointment to us.

Holiday Date:31st Jul 2014
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:All Inclusive
(5 suns)

Lovely large, clean family room. Beautiful pools with clean spacious terraces and lots of sun beds. Could do with few more parasols though. Fantastic food and drink on all inclusive. Located up a hill approx 10 minutes walk from sandy beach. Great activities for our 13 year old son.

Holiday Date:1st Apr 2013
Accommodation:Gloria Palace San Agustin Hotel
Room:Family Room
Board:All Inclusive
(5 suns)

The hotel was amazing very welcoming to families and very clean. Family rooms were very big. Food was lovely and varied and a wide range of all inclusive drinks. We would love to go back one day and have recommended the hotel to friends.

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