Alua Palmanova Bay (ex Intertur)
Palma Nova, Majorca

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Holidays at Alua Palmanova Bay (ex Intertur) in Palma Nova, Majorca Alua Palmanova Bay (ex Intertur)
  • Swimming Pool at Intertur Palma Nova Bay Aparthotel
  • Holidays at Alua Palmanova Bay (ex Intertur) in Palma Nova, Majorca
  • Restaurant at Intertur Palma Nova Bay Aparthotel
  • Lobby Lounge at Intertur Palma Nova Bay Aparthotel
  • Bar at Intertur Palma Nova Bay Aparthotel
  • Buffet Restaurant at Intertur Palma Nova Bay Aparthotel
  • Double / Twin Room in Intertur Palma Nova Bay Aparthotel
  • Apartment Living Area at Intertur Palma Nova Bay Aparthotel
  • Kids Mini Club Playroom at Intertur Palma Nova Bay Aparthotel
  • Kids Climbing Wall at Intertur Palma Nova Bay Aparthotel

Rating 3

The Alua Palmanova Bay is situated facing the sea in Torrenova. The beach is a short distance away, as are the many entertainment venues in the area.

4.2 / 5 from 33 reviews

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Facilities

  • Sports facilities
  • Satellite/TV
  • High Chairs
  • Kids Pools
  • Kids Playground
  • Foreign Exchange
  • Safety Deposit Box Rental

The Alua Palmanova Bay offers guests a wide range of sports and entertainment including a pool bar serving snacks, lounge bar, 2 adult pools (fresh water), children's pool, sun terrace with sun loungers and umbrellas, games room, table tennis and billiards. The apartments offer a full day and evening entertainment programme for both adults and children that consists of games, sports, competitions, dancing and professional shows. Close by the hotel guests will find tennis courts, a golf course, horse riding, bowling, bicycle hire, squash and watersports.

The hotel offers guests a 24 hour reception desk, money exchange facilities, free Wi-Fi (premium connection available for a local charge), car hire desk, fax service and a supermarket (there are many other facilities and services close by).

For guests on a half board basis, they can choose where they wish to have breakfast and dinner. The options are either a la carte in the Snacks Bar or buffet style in Hotel Hawaii Mallorca (located a few metres away).

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The complex offers guests 170 apartments and studios and most have sea view and all benefit from a private bathroom, hairdryer, satellite TV, air conditioning, telephone, kitchenette, safety deposit box (local charge), WiFi (local charge) and terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

The All Inclusive information is a guide only and is subject to change and/or availability.

Breakfast, Buffet, Restaurant, Daily.

Lunch, Buffet, Restaurant, Daily.

Dinner, Buffet, Restaurant.

Morning Snacks; Afternoon snacks, Daily.

Drinks:

Locally produced Alcohol; Locally produced non Alcohol, Soft drinks; Hot drinks; Wine; Spirits; Juices; Draught Beer; Tea; Coffee, Bar, Daily: 10:30 - 23:30.

Imported and name brand drinks are chargeable extras.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

Please note; A new Eco-Tax has been approved in the Balearic Islands. This Eco Tax will apply for stays from the 01.07.2016 (tax also payable for stays that include this date). This tax is payable directly to the accommodation, this includes hotels, apartments, villas, hostals, B&B's and cruise ships. The amount payable is between 0.5 euro and 2 Euro per person per night depending on the category of the establishment and the season.

This accommodation has previously been known as : Hawaii Torrenova Apartments, Intertur Hawaii Torrenova Apartments

Map of Alua Palmanova Bay (ex Intertur)

The apartments are located 200m from the beach and the bus stop (buses run every 30 minutes) and close to the resort centre.

The resort of Palma Nova is approx 28km from Palma Majorca Airport.

Address: Calle Torerenova, 3-5, Palma Nova, Palma Nova, PALMA NOVA, 07181, MAJORCA Telephone: 0034 971 683 621

Please note: the hotel locations shown are to be used for guide purposes only.

Alua Palmanova Bay (ex Intertur) Reviews

Customer Rating 4.2 / 5 from 33 Customer Reviews

Holiday Date:16th Sep 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Studio
Board:Self Catering
(5 suns)

Went self catering! Fantastic helpful staff, beautifully clean accommodation. Daily maid service was second to none. It was our anniversary and the hotel gave us wine, nuts and fruit which was greatly appreciated.

Holiday Date:5th Aug 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(5 suns)

Nice clean hotel, friendly staff anyway happy to help. Was all inclusive and was nice to get service from the bars with a smile. Rooms nice and modern food really nice, but the views are breathtaking! Location is brilliant too with only a short walk to the beach and if you fancy a lively night 2 minutes from Magaluf strip.

Holiday Date:5th Aug 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(4 suns)

Great hotel, friendly staff and the all inclusive food was very good, though more choices for children would be better. The only thing I would change is the pool lay out and size of the adult pool. The adult pool is very small and was very overcrowded. As the pools are on different parts of the complex, you couldn't keep an eye on the kids without having to keep going round to the other pool. Wouldn't stop me going back but just a couple of things that were not great.

All in all, I'd highly recommend Palmanova and this hotel.

Holiday Date:1st Aug 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:Self Catering
(3 suns)

The pool wasn't the best.

Holiday Date:25th Jul 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Studio
Board:Self Catering
(5 suns)

Helpful staff clean and modern facilities. Beautiful views and position in resort.

Holiday Date:23rd Jul 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(5 suns)

Our 3rd stay at the hotel, perfect for families although teenagers may be a little bored. The refurbishment makes it even nicer than our previous visits. Comfy beds, well equipped bathrooms and always kept clean. This is a very safe hotel for children, our granddaughter had her 10th birthday whilst on our holiday and the staff made it really special for her.

Childrens entertainment is on until approx 9.45pm in the inside bar, we sat at the pool bar overlooking the bay, from here you can see the kiddies. A smallish hotel so guests soon get to know each other and importantly for parents, which children belong to them! I am incredibly fussy over food but always had enough to eat. The kitchen staff will always help with special diets, nothing is too much trouble for them (Birthday cake and chicken noodle soup made for our granddaughter) don't be afraid to ask. Small shop next to hotel sells most basics.

We had room 317 which had a very large balcony with enough room for table to seat six plus lounging chairs. The sea views are spectacular. Yes you get the inevitable sun lounger hoggers, here it's stake a claim on a parasol at the crack of dawn as the loungers are locked overnight.

Holiday Date:21st Jun 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Studio - Sea View
Board:Self Catering
(5 suns)

Arrived at hotel well before booking in time, however within an hour we were in our studio apartment. Very impressed! Modern, clean and two very comfortable beds. Air conditioning free, 10 euro deposit for television - returned on departure. Could not fault the studio apartment. The sea view was amazing! Spent hours on the balcony. We were self catering, spent our last night in the hotel, food was amazing and plentiful. Staff were friendly and helpful, pool areas kept very clean and tidy on a daily basis. Had a fantastic week, no problems, would definitely return and recommend this hotel. Ticked all the boxes for me.

Holiday Date:20th Jun 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt
Board:Self Catering
(5 suns)

Holiday Date:30th May 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:Self Catering
(4 suns)

Food pretty good even for me and I'm vegetarian, although lunch and dinner is pretty much the same. Lush rooms. Good kids club. Reception lets the hotel down as a few are rude and we reported our air con didn't work 3 times but nothing was done. Not ideal with two young kids and heat of 32 degrees.

Holiday Date:16th May 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(5 suns)

Great food and staff.

Holiday Date:16th May 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(5 suns)

Great family holiday, a couple of small things needed to be dealt with but staff were great, food good as well.

Holiday Date:16th May 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Family Apt
Board:All Inclusive
(2 suns)

Reception staff not very helpful. Small pool was closed twice, the second time it was shut for 6 hours only after a lot of complaints from parents was something done about it. Information booklet on the hotel and the resort arrived in our room the day we were leaving. Cleaning staff three times entered our room before 9.00 without knocking; when you have three children aged 8 7 4 who have had a late night we were not to pleased. When the room was cleaned it was not up to standard.We would not want to stay at this hotel again.

Holiday Date:7th May 2017
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Studio
Board:Room Only
(5 suns)

Me and my wife and daughter stayed at the family apartment, it was perfect. Newly refurbished we felt like we was staying in a 5 star and the staff were amazing, couldn't do more to help with anything. Super clean, our rooms were made up and cleaned every day without fail. We will definitely be coming back here as the view is outstanding and the customer service is 5 star. Thank you Intertur Palma Nova Aparthotel.

Holiday Date:26th Sep 2016
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt
Board:All Inclusive
(3 suns)

Just came back from our a week holiday from Interur Palmanova Bay. We were allocated room 676, our room was not a refurbished room but can't complain as I got the best stunning sea view, also having a kitchenette with all you need is a plus for my family even though we stayed AI.

Let's start with the good points we have experienced. Smooth check in with Vicky, we got in the hotel around 10ish, however no room available when we arrived but Vicky told us we can leave our stuff in the luggage room and come back in 30-45 minutes if we want to walk around. As I said our room 676 has a stunning sea view, every morning of our stay I watched the sunrise. Also kitchenette is big help with baby on bottle feed. (But be aware that there is no lift going to this floor). HSK lady that always cleaned our room; having a baby that loves wondering around the place means I need to have a clean floor all the time and she does it perfectly. She is very friendly and nice too. She always replaced our towels and gave us new sets of blanket for the sofa bed. Breakfast food is the greatest meal I get from all. Kids entertainment in the evening is fun. My 16th month old baby loves watching them. Lots of sunbeds! Floor 1, 2, 3 - Rooms from these floors are renovated. The rest will get refurbished later this year. Adam & Gonzalo are a great asset to their hotel, they are the only ones who actually smile, greet and have a conversation with you.

Bad Points. They have to step up with their food variety for lunch and dinner. I am not a picky person but I have stayed in a 3* hotel in Ibiza & Gran Canaria and the variety of food we got there is so much better also tastes better, that's why I am a bit disappointed with their lunch and dinner menu. There was times we had to go out for take away at night because we didn't enjoy our dinner. Kids meal is always pasta, pizza & chips. For 7 days I am feeding my daughter the same thing every day. Wifi you have to pay €16 for a week for one device. My husband had to get one for him as he still needs to do work while on holiday and one for me as my baby looks for Barney & Peppa Pig, when she gets enough of Cbeebies. Both swimming pools are cold. Children's play area is very dirty, I went there twice to check if they managed to clean it but no luck. Never let my baby play there. As AI I thought we could use the facilities with their sister company next door, Intertur Hawaii, however that was a big No No. If you going to the beach and coming back to the hotel there is quite steep hill that you have to go pass. Not a problem for me, but probably for the guests that have mobility problems. (Tip: Use the lift from Intertur Hawaii if you're heading to the beach).

All in all we still managed to have a great holiday. Hopefully after their renovation over the winter they will manage to give a 4* service next year. I will have to read next year reviews though before I book this hotel again to see if there's any improvement.

Holiday Date:21st Sep 2016
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Studio
Board:Half Board
(4 suns)

We were on the 4th floor opposite the swimming pool, we had a very heavy storm 1 day and the water came in our room. We told them the day before as it rained over night before we reported it to reception and said we will give some blankets to soak it up if it happened again the water in our bedroom was about 1 foot deep. They asked us we would like to move so moved to floor 7. Other than that it was a very good hotel, food was very good.

Holiday Date:12th Jul 2016
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt
Board:All Inclusive
(5 suns)

Holiday Date:7th Jul 2016
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Superior Studio
Board:Self Catering
(5 suns)

We had an upgraded studio overlooking the bay, the view was stunning. The studio was excellent and everything was well thought out. Can't comment on meals because we only used accommodation for sleeping in but would have no hesitation in going again.

Holiday Date:7th May 2016
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Very pleasant and friendly hotel, would definitely return.

Holiday Date:30th Sep 2015
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:Studio
Board:Self Catering
(4 suns)

These apartments are excellent, great location, great views, very clean and the staff are really friendly.

Holiday Date:1st Sep 2015
Accommodation:Alua Palmanova Bay (ex Intertur)
Room:1 Bedroom Family Apt
Board:All Inclusive
(5 suns)

Fantastic family hotel.

Show More Reviews
Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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