Puerto Palace Hotel
Puerto de la Cruz, Tenerife

Rating 4

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Holidays at Puerto Palace Hotel in Puerto de la Cruz, Tenerife
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  • Holidays at Puerto Palace Hotel in Puerto de la Cruz, Tenerife
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Puerto Palace Hotel is located in a quiet residential area just 10 minutes from the centre of Puerto De La Cruz. Ideal for those seeking a quiet relaxing holiday.


Facilities

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Elevators
  • Kids Pools
  • Conference Facilities
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar

The Puerto Palace Hotel offers a swimming pool, children's pool, a heated pool in winter, Jacuzzi, gym, mini golf, tennis and bowls. There is a rooftop naturist area with a swimming pool and Jacuzzi. There is also an animation programme arranged by the hotel staff.

Further facilities include a 24 hour reception desk, foreign currency exchange facilities and TV lounge.

Please note, some facilities may incur a local charge.

The hotel provides a buffet restaurant, lounge bar and pool bar for guests.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The hotel has 290 guest rooms consisting of junior suites, triple, double and single rooms. All of them benefit from private bathroom, hair-dryer, 2 sinks, mini bar, music connection, satellite TV, telephone, safety deposit box (local charge), air conditioning and balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 1027 reviews

Half pension - means half dead

11 Dec 2019
Palace could be a great hotel - but the dinner food is really bad. There is so much food but none if it taste good. The hotel does not have a gym (It costs extra). Palace has a bad location - close...

nice and very clean hotel

11 Nov 2019
the Hotel it is located a bit far from the City downtown and beach, but it is a shuttle bus which helps a lot, unfortunately it is operating only half day on Saturday and not at all on Sundays and...

We loved it

10 Nov 2019
Great rooms, nice staff, pools are nice and Puerto de la Cruz is wonderful! Our daughter made best friends with Javi, one of the waiters. We liked it so much we are looking to come back next year...

Location

The hotel is located 1km from the beach.

Puerto de la Cruz is approximately 27km from Tenerife North airport and approximately 98km from Tenerife South airport.

Address: Calle Dr. Cobiella Zaera S/N, PUERTO DE LA CRUZ, TENERIFE, Tenerife, 38400, CANARIES Telephone: 0034 922 372 460

Puerto Palace Hotel Reviews

Customer Rating 4.1 / 5 from 9 Customer Reviews

Holiday Date:30th Sep 2016
Accommodation:Puerto Palace Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Nice clean hotel, lovely rooms, food good and fairly varied. Some of the staff in the bar and restaurant could maybe seem a bit happier in their work. Only a short walk to the town but a steep hill on the way back!

Holiday Date:17th Aug 2016
Accommodation:Puerto Palace Hotel
Room:Single
Board:Full Board
(5 suns)

5 star because I'm disability of deafness and the staff have been very helpful.

Holiday Date:3rd Jun 2016
Accommodation:Puerto Palace Hotel
Room:Single
Board:Half Board
(4 suns)

Holiday Date:2nd Jun 2016
Accommodation:Puerto Palace Hotel
Room:Classic Double Or Twin
Board:Half Board
(4 suns)

Lovely clean hotel in all areas, sun beds cleaned daily and surrounding areas. Staff really friendly. Food of a good standard. Only minor thing is no kettle for tea/coffee, there was a fridge and safe also in our room. We had a lovely view from our balcony. Will definitely be going back.

Holiday Date:2nd Jun 2016
Accommodation:Puerto Palace Hotel
Room:Classic Double Or Twin
Board:Half Board
(5 suns)

I find this hotel excellent in every way. Very clean, good food and the staff helpful and friendly.

Holiday Date:27th Oct 2015
Accommodation:Puerto Palace Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Hotel facilities and food very good. Evening entertainment could have been better.

Holiday Date:24th Mar 2014
Accommodation:Puerto Palace Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Good location, providing you didn't mind the inclined walk up from the town centre, which we didn't. Good facilities, helpful polite staff, decent food choice, always tasty. The rooms were perfectly adequate and we really liked the view from our third floor room, which on a clear day, gave a great view of the hills above and Mount Teide. We would be happy to recommend it.

Holiday Date:4th Jan 2014
Accommodation:Puerto Palace Hotel
Room:Single
Board:Half Board
(4 suns)

The hotel was fine - food good, and plenty of it. The dining areas were quite crowded, and there was no effort made to help or control the many people trying to get their food from the buffets. Although there were lots of waiters, they didn't seem to do a great deal to help diners.
Considering the cost of the holiday, I thought it quite good value.
This hotel had good TV reception, with plenty of channels (Spanish, English, German), which was appreciated.

It was sad that there was no rep there to help find excursions details. Holiday companies in general seem to have stopped giving this facility.

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