Mrs C Hartley, Wakefield

Had a lovely time, I didn't like my room when I got there and they changed it the next day. Hecktor, the man on reception, was lovely. All the staff helpful and pleasant. Food good but not very hot. Entertainment good and hotel was very clean. Would recommend and would go back.

Mr K Rawlings, Bristol

Good for the money but food could have been a bit better.

Miss L Flynn, Birmingham

The rooms were a good size and cleaned every day, even New Year's day. Staff were very friendly and helpful. The other guests were mainly Spanish only a handful of English but most were friendly. We stayed all inclusive and the food was amazing every time. The snacks were good too. It was a great location. Close to shops and restaurants and in the middle of the old and the new towns so perfect really for either beach. A great heated indoor pool on the 5th floor. The outdoor pool was a good size but due to it being December nobody ventured into it. Looking forward to going back again.

Mrs A Lee, Chorley

The hotel was one of the best we have stayed at, rooms clean and maid came everyday, food was the best although meal times a little erratic. Lot of Spanish guests maybe because we stayed over Xmas and new year, location was good, enjoyed the leisurely strolls to the beach and shops, we would definitely go back.

Mrs P Ruane, Cheadle

Clean hotel, good location but amenities very basic.

Mr T Amor, Reading

Noisy. Tiny room. Rude staff. Poor quality food. Restaurant too busy to get a seat.

Mr A Cole, Newport

Good hotel, excellent staff.

Mr E Rossiter, South Shields

Staff and food ok, the hotel was nice and clean, no complaints whatsoever. Would return again.

Mr R Beggs, Carrickfergus

Very clean, food brilliant, staff excellent and bedrooms were good for four people.

Mrs Y Gripton, Wirral

Lovely hotel and good service, only problem was that it was a little bit out of the way.

Miss B Reynolds, Liverpool

Mr J Whyte, Brierley Hill

The service at reception was poor, majority of guests are elderly Spanish so can't understand a word they say. Alcoholic drinks were limited. Pool was standard and mainly used by kids. couldn't get a sunbed, you had to go down early in a morning for one as Spanish guests were always on them. Bathroom was reported 4/5 times and nothing was done about it, got to a point where they should of moved us rooms!

Mrs T Passmore, Torquay

Good food, not brilliant but ok, lots of selection. Drinks great, pints of beer and cocktails, bottles of wine with dinner. Lack of sun beds around the pool and no umbrellas at all.

Mr A Smith, Huelgoat

Staff. Food. Room excellent value. They even gave us a low room for health problems. Met lovely people.

Mrs M Grounds, St. Helens

Food drink good. Clean. The only negative, entertainment for children all in Spanish.

Mr C Fereday, Sheffield

Rooms clean and cleaned daily. Food plenty of choice. Staff friendly. Location ideal for old town. Great hotel.

Miss C Rix, Norwich

The hotel was nice, but didn't look anything like the pictures. It had a good front outside. But once you step inside it is a totally different place. You can only get to the restaurant by going down 2 flights of stairs which was hard with us with 2 pushchairs. On the last day we found another entrance to get into the restaurant but nobody thought to tell us. The pool was very small and extremely cold, there is no sun on it until roughly 2-3 in the afternoon. Need to invest in some new sun loungers as being pregnant everyday I had a bad back when laying on them. Good location, have everything just a short walk away from you which is handy. Could have had more variety with the food. As food wasn't the nicest, and we was there for 9 days. Rooms are nice, had sand on my floor where they wouldn't sweep, so ended up sweeping myself and left a pile in the middle of the floor so the cleaners could see it, love that every room has air con, very loud in some parts (326) and also spits water at you when you are on the balcony.

Mr S Horton, Swansea

Room was a touch on the small side perhaps but not uncomfortably so. Very clean and maid service was faultless. The pool is probably a bit small for the size of the hotel but everyone who managed to grab a lounger seemed to have loads of fun. There was a nice mix of guests and it was far from what you might consider a typical Benidorm hotel to be; nothing rowdy or boisterous. Staff were friendly enough; no request went unheeded although we didn't make many in fairness. Location was probably perfect for us, just off central enough but nothing a decent walk could accommodate. Overall a terrific hotel for the price and easily three stars.

Mr R Ross, Belfast

It would have been a 5 only the dinner sometimes let it do down ie: not a big choice or maybe slightly cold. Otherwise good hotel, clean and very family friendly.

Mr G Burns, Falkirk

Very clean hotel but food was really poor.