Apartamentos Koala Garden THe Home Collection
Maspalomas, Gran Canaria

Rating 3

The Apartamentos Koala Garden THe Home Collection is a complex located in a peaceful part of Maspalomas and offers comfortably furnished accommodation.

TripAdvisor Traveller Rating
Based on 946 reviews

Apartamentos Koala Garden THe Home Collection
Maspalomas, Gran Canaria

Rating 3

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Holidays at Apartamentos Koala Garden THe Home Collection in Maspalomas, Gran Canaria
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The Apartamentos Koala Garden THe Home Collection is a complex located in a peaceful part of Maspalomas and offers comfortably furnished accommodation.


Facilities

  • Satellite/TV
  • Kids Pools
  • Safety Deposit Box Rental
  • Air Conditioning

The Koala Garden offers two outdoor pools, two kids pools, a sun terrace, table tennis and billiards. FREE Wi-Fi is also accessible on site.

## Guests at this hotel can access the facilities of THe Koala Garden Hotel if they book the All Inclusive service or a day pass at the hotel reception. ##

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Each room features a private bathroom, air conditioning, kitchen utensils, a TV, safe, telephone and a terrace or balcony.

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 946 reviews

Avoid if self catering

05 Nov 2019
We arrived here on a roasting hot day at 1.15 and told our room would not be ready till 3pm was told we could put our cases in luggage room, asked lady on reception where the bar was to go get drink...

Ok family holiday

03 Nov 2019
Currently sat waiting for pick up to take us to airport. What can i say about Hotel THE koala gardens. We arrived around 3pm to a busy reception area to where only one guy was working, he was a...

Business Class

25 Oct 2019
I was treated on a Business Class standard just the way How I like it, I will definitely be back again for more proper Holiday visit watch this space Good for Family for Business & all rounder...

Special Information

This accommodation has previously been known as : Koala Garden Suites, Smartline Koala Garden Suites

Location

The hotel is located 3km from the beach and 33km from Gran Canaria Airport.

Address: Calle Geminis, Campo Internacional de Maspalomas,, S.B.de Tir, MASPALOMAS, GRAN CANARIA, CANARIES Telephone: 0034 928 773980/86

Apartamentos Koala Garden THe Home Collection Reviews

Customer Rating 2.8 / 5 from 5 Customer Reviews

Holiday Date:20th Sep 2017
Accommodation:Apartamentos Koala Garden THe Home Collection
Room:1 Bedroom Apt
Board:All Inclusive
(3 suns)

The complex is fabulous. Nothing to do in the area, so have to get taxis everywhere. Very clean but food was awful. I lived on bread and cake! Hot food wasn't hot it was luke warm which is in no way is good!

Holiday Date:1st Sep 2017
Accommodation:Apartamentos Koala Garden THe Home Collection
Room:Studio
Board:All Inclusive
(4 suns)

Holiday Date:21st Jun 2016
Accommodation:Apartamentos Koala Garden THe Home Collection
Room:Studio - Garden View
Board:All Inclusive
(3 suns)

The rooms are great and we had a great cleaner who cleaned about 5 times a week unlike some other people who were staying there they only had the cleaner in about 2 times a week. There are 6 pools which are great but you can only use 2 if you are all-inclusive as there are no bars at the other pools. The whole place is kept clean except on a Sunday when no one works which is fine but when the kids have been running around the pool area with food and drinks at night, the next morning the pool area is really dirty. The all-inclusive drinks last 'til 11.00pm and then there is a sign that says after 11 you can buy your drinks but that doesn't happen they shut the bar at 11 and go home. The rules at the pool are not followed as it said no balls, no floats and if towels are on beds for 1/2 hour and no-one has sat on them then they well be removed, the biggest pool is allowed just 38 people in so it's not very big and when you get a few floats and people playing ball there is not much room. The entertainment staff, all 2 of them, are great and do try their best but there is not much going on and night time even less. Most of the staff are really nice and helpful. There was a football tournament over the road the first weekend we were there and a few of the Spanish families were staying at the hotel and they were a nightmare, the kids were running around scream and shouting 'til about 3 in the morning. You are not allowed to take food from the restaurant which is fine but the Spanish just walked out with it on plates and nothing was said but a couple of French ladies got told off. You can not really walk anywhere from the hotel so had to get a taxi, the nearest places cost about 5 euros. Trips we booked with a great guy called Scott who you can find by holiday world about a 5 minute walk away.

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