Mr M Arber, Coventry

Mr C Theobald, Preston

3 star not 4 star. Views and food very good but only one bar and restaurant gets very busy and over crowded. Also rooms very dated, no WiFi, no tv, coffee or kettle etc.

Mr M Dodd, London

Mrs K Simmons, Portsmouth

Hotel was lovely. Rooms nice and big and clean. Food was very good and there was plenty of it throughout the day. Drinks were good and the all inclusive was until 12. The Beach Club was brilliant offering food and drinks all day. The shuttle service was also very good. Couldn't fault the hotel. Would definitely recommend.

Mrs A Oliver, Oldham

Views worth the money. Easy access to beautiful resorts Puerto de Morgan. Accessibility to Puerto Rico. 15 minutes on bus. 1.40 euros. Drinks good. But only downside was terrible, nowhere near enough choice. And to me definitely only 2.5 to 3 star. And tvs in rooms too old. And needs another bar open in evening. Everything else perfect.

Mr T Rumford, Leeds

Fab food, fantastic staff.

Mrs B Mason, Reading

Miss K Mosson, Gloucester

Great clean facilities. Staff very efficient and food was great!

Mrs G Marshall, Newport

The hotel was lovely and clean with beautiful views but could do with a bit of attention in the room blocks of the hotel and its surrounds. The main block (reception area, entertainment area and main restaurant) looked modernised and updated compared to the tiredness of the rooms and surrounding areas. Although the rooms were very clean, it's a shame that the safe facility, wifi and fridge were charged at extra and were not included in the all inclusive price.

The food choice in the main restaurant was good, always full and plenty of choice and staff were always happy to help and very friendly through out our stay. The snack bar could do with a bit of extra choice and maybe a few day-to-day changes on the menu ie, toasted sandwich fillings / chicken nuggets / pasta. The pool area was very clean always sun loungers available, beach towels should be changed a few times during the stay without the extra charge. The animation staff were fantastic, especially for the children in the hotel. Always happy and asking for you to get involved in activity but not forcing you if you were happy to relax. The pool bar and staff were very good, and the only thing that let the bars down was the choice of cocktails available on the all inclusive menu, this seemed very limited which was a shame. Mojitos were not included and were charged at €4.50 but when purchased was a massive disappointment as was not your typical Mojito.

We thoroughly enjoyed our stay and with minor changes to the hotel it has potential to be outstanding. The hotel was good value for money, very family friendly and great location if wanting to venture out to local attractions.

Miss J Fuller, London

This hotel was so clean and I could always get a sun lounger by the pool. The staff were very helpful and friendly and the food was nice.

Miss S Hollran, Basildon

Loved it. Lots of stairs but could always use the lifts. Food was lovely. Always got a sunbed only downfall was paying for wifi and it only worked in reception.

Miss W Gwozdz, Southampton

Mr A Cela, London

Wonderful hotel, been there twice, great service, beautiful view and all king of food.

Mr G Mccreadie, Stevenage

Hotel is spotlessly clean but showing its age (about 8 years) in a number of places. The brochure tells you it terraced over 4 floors with 4 lifts. What they don't say is, if you're in block 4 at the top, then you have about 2 or 3 flights of stairs in between each lift. Having said that there is fabulous views from the balconies. Not the place to go if you have a wheelchair though. There are ramps to each block but they're very steep.

The rooms are comfortable and clean with a safe and a fridge. You do have to pay 3 euro per day for the safe. No free WiFi. 19 euro for a week but you can only get it on reception level and some areas around the main pool. Food is nice but quite repetitive, restaurant staff are very attentive though. There is an adults only pool but nowhere for adults to go in the evenings if they want to escape the loudness of the bar. Entertainment is average at best which is in the bar at 21.30. This finishes at 22.30 and then everything just dies.

The hotel is about 800m from the beach, 400m of which is up/down a very steep hill. This is walkable but going up leaves you blowing by the time get there. Having said that the hotel runs regular buses to and from the beach. There is a bar at the beach where you get your free drinks and sandwiches/pizza etc. This all sounds a bit of a downer but we had a really good holiday. If you're not a party animal then this really is the best part of the island.

Mrs G Martin, Sleaford

Room was spotless and cleaned to a high standard every day. Pool area was lovely with no problems getting sunbeds! Food was buffet style, plentiful and of a good standard. Staff were very friendly and helpful. Entertainment was pretty ropey but we weren't there for that so didn't bother us. The only major drawback of this hotel is also its big selling point - it is built into the side of a cliff and hence magnificent views from every room. However, it is terribly designed - the lifts are in stages of 4 floors and at opposite ends of the hotel. So if you are in one of the upper buildings (we were) you could be a while getting to and from your room unless you are a mountain goat and take the 20 sets of stairs and ramps. Not for the elderly or faint hearted!

Mr P Glover, Cullompton

Not a four star where food is concerned and facilities.

Mr J Harratt, St. Leonards-on-sea

The staff were very polite and always ready to help when asked. The hotel was very clean. The room was spacious and comfortable and the daily maid service excellent. There was a good variety of food and a wide selection of drinks. Hotel location gave superb views over Taurito and the sea and towards Mogan. It was a 15 minute stroll into Taurito but the steep hill back to the hotel may challenge less able persons. There were several free buses to and from Taurito throughout the day. Overall we had a very pleasant and relaxing stay.