Facilities
- Satellite/TV
- Heated Pool
- Laundry
- Elevators
- Spa Facilities
- Foreign Exchange
- Fitness/Gym Facilities
- Safety Deposit Box Rental
- Disabled Facilities
- Wheelchair accessible
- Bar
## Adults Only hotel ##
The facilities available to guests include money exchange, internet access, free Wi-Fi connection, laundry service and parking facilities.
Relax in the swimming pool (heated in winter), loungers, parasols, jacuzzi and a snack bar, day and night entertainment programme, table tennis, mini golf, buffet restaurant and a bar.
Local charges may apply to some hotel facilities and others may be seasonal.
Rooms
The hotel offers 171 double rooms and 2 suites. Each room is equipped with a private bathroom with bath/shower, WC, satellite TV, direct-dial telephone, safety deposit box (local charge), fridge (local charge), piped music, ceiling fan, air conditioning and balcony or terrace.
Facilities for the disabled and non smoking rooms are available.
Local charges may apply to some hotel facilities and others may be seasonal.
Too many disappointments in one week
Quality winter sun
Excellent Hotel for service food and comfort
Special Information
This accommodation has previously been known as : H10 Oasis Moreque Hotel
Guests staying at H10 Big Sur Hotel - Adults Only must be at least 18 years old.
Location
Hotel H10 Big Sur is surrounded by gardens and is located in the most beautiful corner of Los Cristianos, a traditional fishing village in Tenerife. In the resort centre there are shops, bars and restaurants to try out.
Reina Sofia airport is approx 15 km from the complex.
H10 Big Sur Hotel - Adults Only Reviews

Miss C Gordon , Glasgow
20th Jul 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Bed & Breakfast |
I didn't feel the hotel was up to standard. The room we were allocated was terrible, it smelt of dampness was dark and dingy and very dirty with a tiny balcony. I went to reception to complain and told this was only option unless I paid an extra €150. I since found out at the pool, speaking to people, the same thing happened to them. Facilities in room i.e. shower was cold and pressure terrible. Won't be back or recommending.
Mrs K Fennemore, Hayling Island
11th Jun 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Half Board |
Excellent rooms, hotel and fantastic food, all fabulous.
Mrs K Mcnulty, Bicester
26th May 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Bed & Breakfast |
Perfect, clean, friendly, fabulous food, everything was brilliant, nothing to complain about.
Mrs K Mcnulty, Bicester
26th May 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Bed & Breakfast |
Lovely hotel, clean, friendly, great food and pretty good entertainment. Good day time activities and lovely spa.
Mr P Mcshane, Bedford
2nd Apr 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Half Board |
The hotel is a lovely place. It is located at the end of the promenade and is quiet. It is very clean and the staff are all really nice. We were here last year in March and since then the food has improved, more variation and is hotter than last year. A big thumbs up. The free WIFI seems to be unlimited and the signal is superb everywhere we went - in our room on the 5th floor, restaurant, sun beds, everywhere.
The only issue is the fridge, I mentioned this in my last review. It is used as a mini bar and full so no room to keep anything cool. I am not paying 2 euros for a bag of M&M's or 2 euros for a 10th of a large box of Pringles we bought for 1 euro 70 elsewhere. Rent me it for 10 euros for the week and make 10 euros. Anyway I would definitely come back. I love the place.
Mrs H Mclean , Wick
21st Mar 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
2nd time at hotel. Not disappointed.
Mr M Carter, Wisbech
5th Mar 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
Excellent service, location, couldn't fault it.
Mrs M Wale, Chelmsford
17th Feb 2017 |
H10 Big Sur Hotel - Adults Only |
Standard Room - Sea View |
Bed & Breakfast |
Mr R Robinson, Norwich
2nd Feb 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Half Board |
Could not fault the hotel, staff were friendly, food was excellent. Room was comfortable and clean and facilities good.
Mrs J Govey, Romford
7th Jan 2017 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Half Board |
We have stayed at many places in Los Cristianos over the years but this hotel is by far the best! Beautiful, quaint and spotless. The food was excellent, the location is spot on and the roof top terraces were stunning. We will definitely be returning love it!
Mr D Sandell, Huddersfield
21st Dec 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Full Board |
The H10 Big Sur was relatively good, food was excellent, the hotel was clean. The restaurant did get very busy at breakfast time. I found that the entertainment/bar area was very uncomfortable, more comfortable chairs are needed.
Mr J Brown, Eastleigh
11th Oct 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Half Board |
Nice hotel in great position. Food fine. Problem with cold plates, also water temperature in room poor.
Mrs J Sears, Harwich
6th Sep 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Bed & Breakfast |
Hotel was superb and staff so very friendly and helpful, nothing was too much trouble. Food excellent. Everywhere spotlessly clean. I cannot praise it high enough. Definitely would go there again.
Mr S Blyth, Dagenham
31st Aug 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
Good clean hotel, friendly staff, good food and service, no complaints.
Mr P Horne, Solihull
30th Aug 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Half Board |
Great location away from noisy bars, etc. Security gate (controlled by card key) from pool area providing access to promenade. Good bar, adjacent pool with reasonable prices. Towels to use at pool free of charge. Safe in bedroom free of charge.
Miss C Mckee, South Queensferry
15th Aug 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
Excellent hotel. Absolutely perfect in every way. Cleaned everyday, fresh towels, beautiful views, lovely food, lovely staff, just perfect.
Mr A Stokoe, Richmond
20th Apr 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
Staff all pleasant, hotel clean with good facilities and pool very good and always the perfect temperature.
Mrs C Holyoake, Isle Of Islay
18th Apr 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
Mr S Hope, Worcester
3rd Apr 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin - Sea View |
Half Board |
Amazing food and lovely staff. Fantastic hotel and location.
Mr D Davies, Mountain Ash
2nd Apr 2016 |
H10 Big Sur Hotel - Adults Only |
Double Or Twin |
Bed & Breakfast |
A lovely little hotel that caters to your every need. The room was lovely with a very beach hut theme, however next time I would definitely pay the extra for the larger balconies with sea view as the road behind gets busy and noisy and the balcony is the smallest I've had. The location is great on the promenade, the pool area is lovely and more than enough loungers for everyone and what was really good is that the pool area is cordoned off until 9:30am so no worry of early risers reserving beds. We tried a few times to get on the roof terrace but it was always full so we missed out there. Pool towels were a great bonus too. The breakfasts were as good a selection I have had in any hotel ever, the restaurant was always spotless as is the hotel throughout, nothing was too much trouble for any member of staff. The only negative was the air conditioning is not great and in the summer I would have struggled. We stayed April in room 104.
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Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd
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