Miss C Gordon , Glasgow

I didn't feel the hotel was up to standard. The room we were allocated was terrible, it smelt of dampness was dark and dingy and very dirty with a tiny balcony. I went to reception to complain and told this was only option unless I paid an extra €150. I since found out at the pool, speaking to people, the same thing happened to them. Facilities in room i.e. shower was cold and pressure terrible. Won't be back or recommending.

Mrs K Fennemore, Hayling Island

Excellent rooms, hotel and fantastic food, all fabulous.

Mrs K Mcnulty, Bicester

Perfect, clean, friendly, fabulous food, everything was brilliant, nothing to complain about.

Mrs K Mcnulty, Bicester

Lovely hotel, clean, friendly, great food and pretty good entertainment. Good day time activities and lovely spa.

Mr P Mcshane, Bedford

The hotel is a lovely place. It is located at the end of the promenade and is quiet. It is very clean and the staff are all really nice. We were here last year in March and since then the food has improved, more variation and is hotter than last year. A big thumbs up. The free WIFI seems to be unlimited and the signal is superb everywhere we went - in our room on the 5th floor, restaurant, sun beds, everywhere.

The only issue is the fridge, I mentioned this in my last review. It is used as a mini bar and full so no room to keep anything cool. I am not paying 2 euros for a bag of M&M's or 2 euros for a 10th of a large box of Pringles we bought for 1 euro 70 elsewhere. Rent me it for 10 euros for the week and make 10 euros. Anyway I would definitely come back. I love the place.

Mrs H Mclean , Wick

2nd time at hotel. Not disappointed.

Mr M Carter, Wisbech

Excellent service, location, couldn't fault it.

Mrs M Wale, Chelmsford

Mr R Robinson, Norwich

Could not fault the hotel, staff were friendly, food was excellent. Room was comfortable and clean and facilities good.

Mrs J Govey, Romford

We have stayed at many places in Los Cristianos over the years but this hotel is by far the best! Beautiful, quaint and spotless. The food was excellent, the location is spot on and the roof top terraces were stunning. We will definitely be returning love it!

Mr D Sandell, Huddersfield

The H10 Big Sur was relatively good, food was excellent, the hotel was clean. The restaurant did get very busy at breakfast time. I found that the entertainment/bar area was very uncomfortable, more comfortable chairs are needed.

Mr J Brown, Eastleigh

Nice hotel in great position. Food fine. Problem with cold plates, also water temperature in room poor.

Mrs J Sears, Harwich

Hotel was superb and staff so very friendly and helpful, nothing was too much trouble. Food excellent. Everywhere spotlessly clean. I cannot praise it high enough. Definitely would go there again.

Mr S Blyth, Dagenham

Good clean hotel, friendly staff, good food and service, no complaints.

Mr P Horne, Solihull

Great location away from noisy bars, etc. Security gate (controlled by card key) from pool area providing access to promenade. Good bar, adjacent pool with reasonable prices. Towels to use at pool free of charge. Safe in bedroom free of charge.

Miss C Mckee, South Queensferry

Excellent hotel. Absolutely perfect in every way. Cleaned everyday, fresh towels, beautiful views, lovely food, lovely staff, just perfect.

Mr A Stokoe, Richmond

Staff all pleasant, hotel clean with good facilities and pool very good and always the perfect temperature.

Mrs C Holyoake, Isle Of Islay

Mr S Hope, Worcester

Amazing food and lovely staff. Fantastic hotel and location.

Mr D Davies, Mountain Ash

A lovely little hotel that caters to your every need. The room was lovely with a very beach hut theme, however next time I would definitely pay the extra for the larger balconies with sea view as the road behind gets busy and noisy and the balcony is the smallest I've had. The location is great on the promenade, the pool area is lovely and more than enough loungers for everyone and what was really good is that the pool area is cordoned off until 9:30am so no worry of early risers reserving beds. We tried a few times to get on the roof terrace but it was always full so we missed out there. Pool towels were a great bonus too. The breakfasts were as good a selection I have had in any hotel ever, the restaurant was always spotless as is the hotel throughout, nothing was too much trouble for any member of staff. The only negative was the air conditioning is not great and in the summer I would have struggled. We stayed April in room 104.