Elegance Miramar Hotel


Elegance Miramar Hotel
Puerto de la Cruz, Tenerife

Rating 3

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Holidays at Elegance Miramar Hotel in Puerto de la Cruz, Tenerife
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  • Holidays at Elegance Miramar Hotel in Puerto de la Cruz, Tenerife
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This traditional hotel offers spectacular views and combines comfort with a friendly atmosphere. Ideal for families and couples alike.


Facilities

  • Sports facilities
  • Satellite/TV
  • Laundry
  • Kids Playground
  • Conference Facilities
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Safety Deposit Box Rental

Facilities include 24 hour reception desk, tour assistance, currency exchange service, gift shops, concierge service, TV area, souvenir shop, meeting rooms and car parking facilities.

Relax by the swimming pool (heated in winter) with loungers, pool bar, sun terrace, sauna, jacuzzi, pool table, garden area, volley ball, tennis court, table tennis, mini golf and a playground for children.

There is a restaurant and a main bar where guests will find live music 3 times a week.

The hotel offers a courtesy bus service to down-town everyday except Saturdays and Sundays.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

All 140 rooms come equipped with en-suite bathroom and hand held shower, in room safe (local charge), direct dial telephone, TV and balcony.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

The all inclusive package consists of Breakfast 07:30 - 09:30, Lunch 13:00 - 14:30 and Dinner 19:00 - 21:00, all served buffet style in the main restaurant.

DRINKS
Alcoholic drinks of local origin, local wine, local beer, soft drinks, juice, tea and coffee 10:00 - 13:00 & 14:30 - 22:00

All Inclusive ends on the day of departure at 12:00 noon.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

This accommodation has previously been known as : Miramar Hotel

Location

Set in sub tropical gardens overlooking Puerto de la Cruz and close to the resorts amenities with bars, shops and restaurants.

Puerto de la Cruz is approx 28km from Tenerife North Airport and approx 96km from Tenerife South Airport.

Address: PARQUE TAORO S/N, Puerto de la Cruz, Tenerife, 38400, Canary Islands Telephone: 0034 922 384 811

Elegance Miramar Hotel Reviews

Customer Rating 2.4 / 5 from 16 Customer Reviews

Holiday Date:22nd Apr 2017
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

Awful rude staff. Rooms dirty. All inclusive stops at midday, even when you don't have it on your first day due to arrival times. They offered us nothing from 12:00-17:15 - our pick up.

Holiday Date:28th Feb 2017
Accommodation:Elegance Miramar Hotel
Room:Single
Board:All Inclusive
(3 suns)

Being disabled, management put me on the ground floor of which getting up stairs was a problem. Overall hotel ok.

Holiday Date:31st Jan 2017
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

Food was lovely. All Inclusive drinks were top quality even though they were served in plastic cups that didn't bother us. Coffee great and available between 10-10pm. Tea not so good. Wine was available and good quality too. Majority of staff were helpful and pleasant but 2 let the side down, the Manager (our point of contact) and a bar attendant.

We arrived at 7.30pm and had to return to reception for directions 3 times to locate our room No. 516. Two cleaners couldn't help us find it either and threw up their hands saying no room? The room numbers jumped from 514 to 517! Beyond 517 was blackness and fire escape type stairs. 1 hour later with no help and thoroughly exhausted (carrying 2 suitcases and 2 luggage bags and sweating). I walked up a completely black staircase frightened because I couldn't feel a light switch and was blind in the blackness - the room was up 2 flights of fire escape type steps on a half landing far away from all amenities - out on a limb! My mum Elizabeth is 90 years of age. We had to rush to get food and then back to reception because mum couldn't get up the stairs. It took from Tuesday evening until Friday at 2pm to get into a suitable room. So we only had half a holiday and lots of tears until then. This is the truth.

Eventually we were given a normal hotel room 710 and how different a completely different world. This was a bog standard room and lovely too. So if you hear of negative feedback maybe they got put into rooms 515 and 516, or 417 unbelievably dungeon like, smelly, dirty, full of mosquitos overlooking a derelict hotel and swamp of a swimming pool. No wonder there is such disparity between feedback. The Manager is heartless for a lady in her 90's and her retired daughter.

Without this we would have had a wonderful holiday, it's not your fault and I would recommend Sunshine I felt that you kept us safely in the loop. We were happy with the location and the hotel, the views and park with waterfalls - surroundings are wonderful. There were courtesy coaches to town and 15 minute walk down easy steps. We enjoyed the entertainment too.

Holiday Date:21st Nov 2016
Accommodation:Elegance Miramar Hotel
Room:Single
Board:All Inclusive
(4 suns)

They gave a fabulous room on the 10th floor with an enormous balcony and superb views of the mountains, mountain villages and sea. The food was as expected for a 3 star hotel and the All Inclusive drinks, albeit finishing early at 10pm, were OK. All staff, except for a grumpy barman were friendly and efficient. Free bus to the town twice a day.

Holiday Date:27th Sep 2015
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin
Board:All Inclusive
(1 suns)

The food wasn't nice it was the same everyday. The rooms are dirty, the lizards always in the room. I'm very upset with my first holiday abroad I feel like I've wasted all my money.

Holiday Date:10th Aug 2015
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(2 suns)

All inclusive at this hotel was poor, food basic, not much choice, no snacks during day and drinks served in very small plastic cups. The bar staff are rude, throw the drinks at you, apart from Alex who was great. Swimming pool no good for small kids as too deep. We only had 2 days at this hotel so it was fine but wouldn't have wanted to be there any longer.

Holiday Date:2nd Sep 2014
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin
Board:All Inclusive
(1 suns)

Fantastic location, fantastic town, fantastic people - terrible staff, terrible service, terrible hotel.

Holiday Date:28th Jan 2014
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin
Board:All Inclusive
(3 suns)

Rooms cleaned daily, food was ok and gardens were very well kept.

Holiday Date:26th Oct 2013
Accommodation:Elegance Miramar Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Nice and clean with a wonderful view of mountain and sea. Very pretty garden and park.

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