Mr K Banfield, Swansea

Had a superior apartment, not sure what was superior about it, was just a run of the mill 1 bed apartment. It's a bit rough around the edges, but good enough for what I paid for it. Had all the usual kitchen equipment, toaster, kettle etc. There is no air con available and could really have done with it as was very hot at night, the bedroom windows are secured by screw so they would only open a small amount of what they could have opened, that puzzled me also! We were on the 1st floor, so did not get much of a breeze to cool the place down. I enquired 3 times about moving to a higher floor where there would be more of a breeze, even after offering to pay an upgrade to a suite, which are all on the top floor I was told there were not any available. And it was blatantly obvious that there were rooms available on higher floors, just think they just couldn't be bothered, as the grumpy receptionist did not even bother to check on the system, it was just a blunt "No". There are a lot nicer hotels and apartments in Playa del Ingles, suggest you give this place a miss and have a look around.

Mr I Symington, West Bromwich

Very clean, excellent staff. Would be 5 stars if it had air con or even a fan in the rooms, towels changed every other day, sheets changed every 3/4 days. Excellent location, 5 minutes walk to beach. Bus stops outside to tour about island. Would definitely stay again.

Mr K Turley, Downpatrick

Very good service and clean apartment.

Miss K Blandford, Dumfries

Mrs W Docherty , Washington

Would of been better if there was some where on a night you could get a drink. Beds uncomfortable.

Mr A Haluszko, Spalding

Very friendly staff, always happy to help. Cleaning and towels changed daily Room nice - pool view - safe paid extra if needed. It's not 5 star but very nice.

Mr S Reynolds, Glasgow

Great apartments and very central for the Kasbah centre and surrounding restaurants etc. Staff very helpful, would recommend. Thanks.

Mr D O'neill, Uxbridge

The requested apartment was advertised as having a pool view, this was not the case and the apartment I was allocated had a street view.

Mr M Davies, Manchester

This is a self catering hotel in the immediate vicinity of the Kasbah shopping centre, nightclubs and bars. It is a five minute walk from the main beach. It is neat and tidy if a bit old fashioned in its décor and styling. However the pool area is a sun trap and is clean and well organised, the rooms are clean and recently modernised (with decent bathrooms), staff are friendly.

Mr K Robinson, Mansfield

Mr A Ormston, Chester Le Street

Apartment we were allocated was fine, clean and well presented; bottle of water in fridge on arrival. We did not however have our sheets changed in the week and our towels changed once after our request. They advertise a late check out on their reception desk however when trying to book 24 hours before were told there was nothing available. Not very good as there is no shower room and the luggage room is just the back of reception and was chocker when we went to leave cases there with free access to anyone. Pool area was good, no problem acquiring sun lounger at midday and pool bar fine. Was a family friendly hotel in a pretty decent location within easy access of the beach

Mr A Bates, Edinburgh

Mr P Edwards, Dumfries

Great place, very central, spotlessly clean, great staff.

Mr S Marwaha, Manchester

Lovely apartment with a sunshine balcony and gorgeous view of the swimming pool! Location literally 4 minutes walk from the beach. Staff were really nice, knowledgeable, friendly and welcoming.

Mr A Couch, Stockport

Pleasant.

Mrs K Martin, Maidstone

Basic apartments, very clean, maid cleans every day. Nice size pool although very cold! You get a safe, fridge, kettle and two ring hob, anything else has to be hired. Carona Blanca central to all amenities.

Miss R Jones , Wednesbury

Clean and tidy, towels every other day. Stayed 10 nights but the beds didn't get changed.

Mr R O'mara, Tralee

We have stayed here many times and we have always found the place well run and problem free. Reception 24hrs and the staff are extremely helpful. Our cleaner was excellent. No complaints whatsoever.

Miss J Codling, St. Helens

Lovely clean rooms, seem to have had some recent renovations, nice pool area.