Mr P Viggers, Rugeley

On first arrival the apartment looked well equipped however on closer inspection several things needed attention. On arrival we struggled with the door lock and the reception guy wasn't exactly helpful. Shower was broken and would not fix to the wall so you had to hold it with your hand to shower. Tiles mouldy in shower cubicle floor. Sink in bathroom kept blocking. Numerous light bulbs not working, generally poor lighting in the apartment. No cleaning done at all for the whole week we stayed. Bedding never changed at all during our stay. Reception staff were unhelpful and quite miserable to be honest. Staff in the pool bar sat around smoking all day sitting on the guests seating. Door to apartment stuck half way on opening and was difficult to shut
Fridge was really noisy and kept us awake at night and was leaking fluid onto the floor. Also it is sea facing but quite a distance away from any nice beaches you can actually use. This hotel needs attention to the general wear and tear plus customer service is not the best.

Miss M Jordan, Glasgow

We were allocated in block B with a mountain view looking onto the swimming pool. The apartments were well equipped for our 2 week stay with a dishwasher, cooker, toaster, fridge freezer and a washing machine. There was no fighting for sun loungers by the pool side! The only issue that we did have were the ants around the kitchen area. However the cleaner came and sorted that every 2 days. Staff were super friendly whenever we needed their help. The hotel is in a good location away from the nightlife to get a sleep but not too far to walk for restaurants clubs and pubs.

Mrs T Anderson, Peterlee

Clean modern apartments. Stunning views. Ideal for a quiet relaxing holiday.

Mr A Gilfrin, Arundel

It's a lovely block of apartments not far from the strip. Although block A is better than block B for sure. I booked a pool view thinking I would get block A but I got block B so was disappointed. The apartment itself lacked equipment, i.e. no frying pan and saucepans (just 1). Was hard to pick up any wi-fi there. The bathroom lacked shelving and the shower too. No bin in the bathroom. A handy man visited up there to fix a roller blind. He moved furniture. After he left he did not move the furniture back and left just a screw and fixing on the floor. I was asked to text a number with my arrival time etc. and in turn I would receive the apartment number and keycode. Not once did I receive any information from the supplier and had to get all the information directly from Sunshine. Sunshine also had to contact them to let them know of the faulty roller blind. So I wasted a lot of time doing this.

Mr R Corbett, Manchester

Very clean rooms, lovely views.

Mrs J Saleem, Hayes

Lovely hotel but disappointed that you can't get wifi access unless you buy from the cafe and that you have to pay for the gym facilities.

Mr J Mcgregor, Accrington

Area around apartments is residential and spare ground not attractive to look at. No one there to greet when arrived, luckily someone on site helped us. Little cove and restaurants about 10 minute walk, made up for the poor situ of complex.