Miss C Martin, Biggleswade

Had a really good time here, was surprised that there were people of all ages. Wasn't rowdy at all, food was good, slides and pools good, rooms good. Only slight bug bear was the the drink, you could only get 1 per person and the plastic cups no seating area around pool even though hotel wasn't busy can't see why you can't just have 2 it becomes a bit ridiculous so I never bothered after first day bought my own alcohol so wasn't restricted. If they changed this it would be 5 star.

Miss M Johns-wright, Arundel

The hotel is amazing, especially for party holidays (would not recommend to anyone looking to relax). You save a lot of money, as the Stage nights and Pool Parties are all included in the price of the hotel. However the staff are not the best, they are fairly rude and dismissive, acting as though they are trying to be unhelpful on purpose.

Mr P Donaldson, Mansfield

We arrived after an early morning flight from East Midlands, to a huge queue outside the hotel reception, we had to wait in this queue for 2.5 hours and was not offered water or couldn't get change for the vending machine in 32c heat, once we finally checked in (after having to pay €30pp deposit) we went to our room which was ground floor stage block. The room was clean and basic having everything we needed! Heading out to grab some "all inclusive" food we were told that the restaurant didn't open until 18.30 (the time was apprx 3pm). So after not eating since before our 7am flight we had to head out to a local restaurant and buy food (which was beautiful but obviously wasn't impressed with having to pay for food after paying for all inclusive!).

Once we got to experience the hotel all inclusive buffet that night, the food was good having a wide choice plenty to offer, the seating arrangements didn't match the volume of guests staying in the complex. People were having to queue for seats with plates in their hands or sit on the surrounding walls! Lots of Spanish groups were also staying in this hotel and all I can say about this is that they clearly don't understand a queue system and were pushing inline and piling their plates with food leaving very little for others, the chefs were having a hard time keeping up! At night I had expected the usual noise from an adult only hotel, music shouted drunkenness, but I was very surprised the only trouble we had at night was a group of "teens". Running up and down the corridor outside our door and banging on the doors at 4am, 3 out of the 4 night stay.

Also we were not told that all inclusive doesn't apply on show night so if anyone is due to play on stage during your stay please take out a bank loan before you travel. They operate a ticket scheme. You have to buy tokens and use them to buy drinks and food. €15 for 3 tokens €20 for 5. 1 token for a small plastic party cup of beer or soft drink or 2/3 tokens for spirit/mixer or Kopperburg. Now I'm sure you can imagine our disbelief at paying €15 for one Kopperburg that is €2.50 in the shop right outside the hotel. If you have paid for stage view room your laughing as you can go out buy your tipple and enjoy the show but for everyone else it's a joke!

Overall we had a decent 4 day break. I won't be returning to BH Mallorca but I would visit Magaluf again.

Mrs L Fallon, Poole

Was very clean, good customer service. Maid came every day. Only downfall was the 1 drink at a time for the all inclusive.

Mr L Rushton Brindley, Salisbury

It was meant to be an all inclusive hotel, well from my point of view if you have to pay for anything more afterwards, it's not all inclusive. Basically what I'm saying is if you're thirsty after 9pm or through the night (wake up hot), you have to go looking elsewhere. They could at least leave a soft drinks machine open or even have a designated water fountain. Even the safety deposit box for that matter. I had to pay for it. Surely it should be free until you lose the key; or a deposit that you can get back?

The hotel otherwise was decent but don't expect clean rooms while you stay there, it was fairly clean when we first arrived but they didn't sweep the floor for about 3 days after and noticed they didn't care what they were chucking away when they were tidying so just go careful with certain things. I would go back but not all inclusive.

Mr A Chapman, Manchester

Mr B Watts, Sheffield

Rooms were spot on, cleaner came every day. The facilities were great and different choice of pool. Close to the beach and shops, all round good place to stay.

Miss L Biggs, Bristol

Mr J Turner, Stoke-on-trent

Mr R Webster, Normanton

Mr R Webster, Normanton

Lovely hotel, staff really friendly and helpful, food and drinks really nice and entertainment really good, clean rooms.

Miss A Bowen, Pentre

Hotel had everything that there was to offer. Overall a fantastic time had at the hotel. Rooms were clean and spacious and the food was served throughout the day with plenty of variety.

Miss M Dunlop, Belfast

Everything.

Mr M Waller, Bury St. Edmunds

Very clean tidy and bar staff a good laugh.

Miss E Cochrane , Manning Tree

They had the same food every night, had to start eating out of the hotel. On our last day we were not leaving until late, half 3 and we were not allowed our all inclusive which we paid for. Hotel staff were also rude.

Miss S Rees, Port Talbot

It was a fab place to stay. Loved every minute. Rooms clean and nice size. Loads of sun loungers and beds. Close to everything. Meet fab people. The slides are amazing and lots of pools to choice from. Can't wait for next year.

Miss V Stonham, Luton

We all had an amazing holiday at BH Mallorca. I could not fault the hotel itself, loads of sun beds, rooms were lovely and big, clean throughout and great security.

You have a choice of 3 pools, this made a huge difference to us as when we wanted to just relax we went to the calm pool and then we wanted to party we went to the party pool. Slides are amazing, although very scary for some of us.

Food was of high quality, there was something for everyone and no complaints from our group of 9. There was only 1 niggle which was one particular bar staff at the stage bar, who was so rude and moody everyday.

Mr A Chapman, Manchester

All inclusive food was better than expected, plus there's plenty of options during breakfast, lunch and dinner. Staff all friendly and helpful. Hotel is superb, slides are very good and the pool plays music most of the day, very good for people looking to party.

Miss E Cochrane , Manning Tree

Food wasn't the best, most of the staff were cheeky and rude, hotel was clean.

Mr V Chauhan, Wallington

We went for the self catering option as we knew we would be spending most of our time outdoors. The swimming pools and the water park were the highlights of my holiday as I enjoyed them quite a lot. The room was great for the four of us and the beds were very comfortable. And it was also at a very good price.