Mrs A Ibbotson, Dronfield

Food was fantastic and brilliant location.

Miss M Davey, Bristol

Mr M Jackson, Crewe

When we arrived the receptionist informed us our room was not available for the first two nights, due to a plumbing problem, so we were sent to a building across the road. The rooms were very basic and not clean at all. I complained and we received free air con for the duration of our stay but this was not offered until I complained. After the two nights of staying in this room we vacated to our actual room which I have no complaints about at all.

Mr D Anderson, Sunderland

Great staff nice room/hotel and the food fairly good and varied. Drinks very very weak which is common with a lot of all inclusives but these were like water. Place was nice and clean and as I already said the staff are brilliant.

Ms R Wheeldon, Sheerness

Mr M Stephenson, Houghton Le Spring

Good location, maids come each day with new towels and clean room very thoroughly. Staff are friendly and always happy to help. I would recommend another member of staff behind the bar during peak times. Overall a great holiday.

Mr M Stephenson, Houghton Le Spring

Clean rooms each day, cleaners are very efficient and thorough. Food is of good standard also with a good variety. Staff are friendly and helpful, however, another bar staff member could be used during peak times to reduce wait.

Mrs S Albest, Gosport

Staff were very friendly and helpful. Room was very nice but lacked refinement. We struggled to find places to put our clothes, and the bed covers were too small for the bed. We had scratchy blankets which were very uncomfortable. Food was really good, can't fault it. Poolside/outside restaurant toilet was truly dreadful, so much so that we preferred to walk all the way back to our room whenever we needed the loo. Hotel guests were 90% 18-25 years old and this made us feel uncomfortable. Most nights we were woken up by youngsters coming in, screaming and shouting.

Mrs J Jackson, Walsall

This hotel is well looked after, the staff can't do enough to help you and friendly. The hotel is always kept clean and tidy throughout the day. Would definitely recommend, specially to those wanted to make use of the nightlife as it's literally on your doorstep.

Miss J Ovington, Farnborough

Friendly and helpful staff, rooms cleaned daily, food very good, ideally located for beach and town centre. Would definitely return.

Miss H Latham, Birmingham

The food was very good. We are fussy eaters and only like good healthy food, including fish and salads which the Santa Maria provided. There was a variety of other foods available for all tastes. Lots of different yogurts, fruits for continental breakfast. But full English breakfast was available. Our only criticisms were the towels provided were long past their sell by date and the entertainment advertised never materialised, although not many residents appeared to be interested. I love to swim and the pool even in December 2014 was ok.