Real Palacio Hotel
Lisbon, Portugal

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Holidays at Real Palacio Hotel in Lisbon, Portugal
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Rating 5

The Real Palacio Hotel first opened in May 2003 and is located in the centre of Lisbon. The hotel combines comfort with charm and sophistication.

4 / 5 from 2 reviews

Customer satisfaction

99% of our customers recommend us

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£1 hotel deposits

Pay the balance up to 2 weeks before you fly.

£30pp holiday deposits

Spread the cost on package holidays.


  • Satellite/TV
  • Laundry
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Disabled Facilities
  • Wheelchair accessible

The Real Palacio Hotel offers a health club with a gym, jacuzzi, sauna, Turkish bath, and massage room. The hotel offers 24 hour reception, car rentals, excursion information, luggage storage, foreign currency exchange and laundry facilities.

The hotel provides facilities for disabled guests that include access ramps, adapted toilets and guestrooms.

The hotel offers a buffet breakfast and the main restaurant serves Portuguese specialities and international dishes. There are two bars (one serves snacks on the terrace).

Local charges may apply to some hotel facilities and others may be seasonal.


The hotel's main building houses 135 guestrooms (4 suites, 63 double rooms, 60 twin rooms and 8 single rooms) and all benefit from up to date technology and comfort. The palace has 12 rooms and all are decorated in the style of the era to create a romantic ambience. All rooms benefit from individual air conditioning, telephone, free broadband internet access, cable TV, pay TV, mini bar, safety deposit box, private bathroom, hairdryer and some rooms benefit from a balcony or terrace. The hotel offers 24 hour room service.

On request, interconnecting rooms, non smoking and anti allergic rooms are available (subject to availability).

Local charges may apply to some hotel facilities and others may be seasonal.

Map of Real Palacio Hotel

The hotel is situated close to the shopping area and just 1km from the Botanical Gardens and Natural History Museum. The waterfront is just 2km from the hotel.

Lisbon is approx 11km from Lisbon Airport.

Address: R. Tomas Ribeiro, 115, LISBON, 1050-228, PORTUGAL Telephone: 00351 213 199 500

Please note: the hotel locations shown are to be used for guide purposes only.

Real Palacio Hotel Reviews

Customer Rating 4 / 5 from 2 Customer Reviews

Holiday Date:5th Dec 2014
Accommodation:Real Palacio Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

My boyfriend and I stayed here for 4 nights and it was amazing. We would definitely recommend this to our friends and family.

It is about a 15-20 minute drive from the airport, we were helped with our luggage. There is a plaza close by and a few shops down the main road. At the bottom of the main road you will be able to book bus tours.

Room and Cleanliness:
Standard Double Room was incredibly spacious and good quality, the bed was quite firm, if this is not in your liking you should request a mattress cover. The heating was good and there was a decent view. The rooms are cleaned everyday and towels are replaced everyday also.

Customer Service:
I emailed some requests the day before and the reception staff provided everything I had asked for. They are very helpful and always willing to deliver excellent customer service. Our flight to come back home was departing at 7.00pm so we had to get a late check out at 5.00pm and they charged us 38 euros which is how much they would charge anyone who is staying in standard double room up until 6.00pm.

WIFI: The wifi is very strong we stayed in room 203 and it was excellent absolutely no problem at all.

Food: Since we paid for Half Board, breakfast and dinner were included in this rate. But it was brilliant absolutely 5* star service. There is such a wide variety of different foods on offer at breakfast. Dinner was superb the customer service provided was top notch and we had no complaints there!

On the weekends they do provide a buffet dinner, but I preferred the other nights. The drinks they offer are quite pricey for example, a small bottle of coca cola or 7up cost us 4 euros each and a bottle of water cost us 4 euros each, a Caprinha cocktail is 9 euros each, whereas if you go outside, just down the road they offer these same cocktails for only 4 euros each and they will put more gin in them too.

Facilities: The treatments rooms they offer are sauna, steam room, Turkish bath, jacuzzi, these are absolutely brilliant, my partner and I used these everyday of our stay and they are open from 9.00am to 9.00pm.

All in all we paid £266.60 for the accommodation so we believed we definitely got a great deal there!

Holiday Date:17th Aug 2014
Accommodation:Real Palacio Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Excellent value for money. Overall a clean hotel, however it let itself down by not cleaning the badly stained carpet in our room 423. The hallway carpets and soft furnishings needed cleaning also. The room was a decent size and the food in the main (especially breakfast) was good but the dinner, hot buffet food was not hot enough for my taste but salad bar and deserts were excellent with vast choice. Used spa area /Jacuzzi lower basement once, very dark and creepy! Staff especially in restaurant were top notch. Location of hotel near to bus/metro easy for airport, no need for taxi. If you like a soft mattress like me you will hate the extra firm mattress. Overall not a 5 star, if you want 5 * luxury you will need to pay a lot more than this hotel charges.

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£1 Hotel Deposits

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