Palmanova Suites by TRH (formerly TRH Magaluf)
Palma Nova, Majorca

Mr A Welsh , Blackpool

On first arrival - hotel very clean and nice. One guy on reception was very friendly. Pool area very nice with music all day. Entertainment staff were great and tried to get everyone involved with games. However, not an all inclusive friendly hotel. Felt like we were in the way of other guests paying with cash all day and night. All inclusive stops at 8pm for food and drinks. Never heard of that before, especially for drinks. Beds were really uncomfortable and struggled every night to sleep along with excessive noise across the road. If you intend to spend your entire holiday boozed up to the eye balls and don't want all inclusive - this is the place for you.

Miss C Fletcher, Cottingham

Staff are always very friendly and helpful, apartments very spacious, very enjoyable experience. Pool area very large and plenty of sunbeds.

Mr R Kelly, Doncaster

All inclusive finished at 8pm. We were not told this when we booked this hotel it should tell you in information about the hotel.

Miss C Fletcher, Cottingham

Rooms clean, staff very helpful and polite, large pool area with plenty of sunbeds.

Miss V Brown, Birmingham

Accommodation clean but very basic. Pool area excellent. Would be very noisy in high season. Staff were very friendly.

Mr M Percival, Warrington

Fun, clean pool, spacious rooms and great location.

Miss C Burden , St. Neots

Ideal for a girls holiday, great location. Very close to beach, bars, clubs, shops, restaurants. Basic rooms but what more do you want when you're out in Magaluf. Will defo stay again!

Mrs M Gilmour, Leicester

Staff are brilliant, very clean basic rooms but you only get ready and sleep in them.

Mrs M Gilmour, Leicester

Had a great time, would go again, staff brilliant, very clean, facilities very good, plenty of sunbeds to go around, pool lovely.

Mrs A Brooks, Manchester

TRH Magaluf is the worst hotel I have ever stayed in. I booked pool view, did not get pool view and when I questioned this with reception he stated that I never requested or paid for this even though it was in black and white on my booking sheet which was handed to him. To top this off, the apartment we were given, yes basic which does not bother me but the bathroom smelled badly. I complained the following morning and was told that they would change the room in day or so, this never happened and they did not even try to resolve the smell in the bathroom. I felt they never took my complaint seriously enough and simply did not care.

There were a lot of groups of young people which I expected to some extent and felt that the staff were only bothered of making sure they had a full hotel, especially for the weekend.

Miss K Willoughby, Crook

The apartments are basic but clean. I only ever have holidays as a family in 4/5 star hotels, this was a girls holiday and after reading the reviews I expected a complete dump but it's fine. Reception area clean, pool area clean, foods lovely from the snack bar, same as any other hotel snack bar. Staff were pleasant enough and no hassle with security as I'd read dreadful reviews about them too. Hired a safe, nothing was taken. Room cleaned and nothing was taken.

Mr A Alabbas, Harrow

It was a great location 2 minutes from the sands and sea. The rooms were average. Overall good experience.

Mr C Laycock , Doncaster

Cheap and cheerful, rooms were clean, lively round the pool.