Krystal Grand Punta Cancun
Cancun, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 4937 reviews

Krystal Grand Punta Cancun
Cancun, Mexico

Rating 5


Krystal Cancun Hotel is situated at the very tip of Punta Cancun, giving guests fantastic sea views of both the Nichupte Bay and the Caribbean.


Situated close to the Convention Centre, the hotel is right amongst some of the best shopping, dinning and clubbing venues in the area. The beach is a stones throw from the complex with loungers, parasols and water sports to try out.

Cancun International Airport is approx 25km from Krystal Cancun Hotel.


Facilities available to guests include 24 hour reception, money exchange, internet access, business centre, concierge desk, car hire and gift shops.

There is a swimming pool, loungers, parasols, sun terraces, beach access, infinity jacuzzi, Bali style day beds, children's swimming pool, play area, garden area, spa and a gymnasium.

Further facilities include 3 restaurants, 3 bars, beach club and a nightclub.


All rooms are equipped with bathroom with bath/shower, WC, hairdryer, mini bar, safety deposit box rental, TV, telephone, air conditioning and a balcony or terrace.

The suites also have 2 separate bedrooms, 2 bathrooms, king size bed and 2 double beds. The Club Level rooms also have rain showers, access to the club lounge including daily continental breakfast, coffee & pastries, afternoon hors d'oeuvres, gymnasium, Wi-Fi access and private check in/out. The Romantic rooms have bathrobes and slippers, sparkling wine in room, club services and discount on massages.

The Presidential suites also have private bedroom, living area and a private terrace with dipping pool.

All Inclusive

The All Inclusive information is a guide only and is subject to change and/or availability.

The All Inclusive programme includes breakfast, lunch and dinner all served buffet style in the main restaurant. Snacks are available from 12.00-17.00 in the pool area. Bottles of water are replenished daily in rooms.

Locally produced alcoholic and non-alcoholic drinks, soft drinks, beer and wine is served throughout the day.


  • Child Care
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
  • Beach Bar

## Please note that although this hotel accepts children, there must be at least one guest aged 18+ staying in each room. ##

The hotel offers a large pool area with a children's pool and sun terraces overlooking the beach. Leisure facilities include a fitness gym and a relaxing spa centre with a range of beauty treatments. Younger guests can enjoy a playground and playroom.

The hotel offers four restaurants which serve Mexican, Italian, Oriental and buffet-style cuisine. There are also four bars including a pool bar, lobby bar and the terrace bar with a refreshing outdoor seating area.

Local charges may apply to some hotel facilities and others may be seasonal.


Each spacious, modern room comes with a private balcony, TV, free Wi-Fi access, safety deposit box, hairdryer, telephone, air conditioning, ironing facilities and a coffee machine. There is also the option to benefit from beautiful sea views or a larger luxurious Suite.

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 4937 reviews

Cancun before entring US

22 Jan 2021
Great place to stay for 14 days after travel from Europe! Lovely and kind staff and absolutely beautiful beach!! Would recommend for anyone looking for a warm stay (thank you Pedro + hervik - staff...

No hot water after several requests to fix with no concern from management

16 Jan 2021
The hotel is okay. The beach is lovely. The diving was beyond great (will review separately) HOWEVER, each evening when returning from the days diving, we would go to the front desk and ask for...

Excelente servicio

15 Jan 2021
Everything was perfect and excellent service. Pedro and all the servers did such a great job at helping with any questions and with all reservations and food recommendations. We are so excited to...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

This accommodation has previously been known as : Hyatt Regency Cancun Hotel


Krystal Grand Punta Cancun is located in Punta Cancun, right in the heart of the Hotel Zone so there are plenty of fabulous restaurants, night-life and shopping nearby. The complex is right on the beautiful sandy beach with loungers, parasols and a variety of water sports to try out.

Cancun International Airport is located 24km from the hotel.

Address: Blvd Kukulcan Km 8.5, Cancun, 77500, Mexico Telephone: 0052 998 883 0966

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