Kenzi Menara Palace Hotel


Kenzi Menara Palace Hotel
Marrakech, Morocco

Rating 5

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Holidays at Kenzi Menara Palace Hotel in Agdal, Marrakech
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  • Holidays at Kenzi Menara Palace Hotel in Agdal, Marrakech
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This luxurious hotel is set in 6 hectares of lush greenery and offers views to the Atlas Mountains. It has a Spa, leisure facilities on-site and provides a free shuttle service to the Medina.


Facilities

  • Sports facilities
  • Satellite/TV
  • High Chairs
  • Laundry
  • Elevators
  • Kids Pools
  • Payable Laundry Service
  • Spa Facilities
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Indoor Pool
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
  • Breakfast

Kenzi Menara Palace Hotel is set in extensive park-style grounds with palm trees and water features; relaxing gardens and an outdoor swimming pool with sun-bathing areas. Further leisure facilities and activities include tennis, badminton, volleyball, a children's playground and a kids club for children.

The Spa centre has an indoor swimming pool with LED lighting, a sauna and a menu of spa and massage treatments.

Social and dining venues include the main international restaurant, a traditional Moroccan restaurant, a brasserie, a pool-side snack bar and a lounge bar.

Amenities and services available to guests include free WiFi, 24 hour reception, currency exchange, lift access to upper floors, car parking paces and a free shuttle service to the city centre. There is also internet access, room service, laundry service and a hair salon (all with local charge).

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Theere are 236 guest rooms at the Kenzi Menara Palace Hotel, consisting of 183 premium rooms, 6 disabled rooms, 46 premium suites and a royal suite.

All rooms are benefit from a private bathroom and have 1 or 2 balconies with views of the Atlas Mountains. Rooms feature satellite TV, a hairdryer, minibar, safe, direct dial telephone, internet access, heating and air conditioning.

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 2798 reviews

Birthday trip

17 Nov 2019
We stayed here for 5 days and enjoyed every minute. The weather was perfect and we enjoyed a trip into Jemaa El Fna Marrakech Square where we practiced our bartering skills. The hotel has wonderful...

Decent but don’t get your hopes too high

07 Nov 2019
I am not sure of the level of service one can realistically expect in Morocco from a 5* resort, but the 3 different such hotels I’ve stayed during my first visit to Morocco left much to be desired in...

Great Hotel BUT PLEASE BE AWARE OF FALSE ADVERTISING ON BOOKING SITES

06 Nov 2019
Dear readers, we recently booked to stay here via booking.com the hotel is listed as follows "Kenzi Menara Palace & Resort All Inclusive" Thus Implying the hotel is an all-inclusive resport. I spoke...

Special Information

Morocco Tourist Tax is payable locally to the hotel. Local taxes vary, the cost is approx 1-3 GBP per person, per night. This is not included in the prices shown and is payable directly to the hotel in Morocco Dirhams.

Location

Kenzi Menara Palace Hotel overlooks the historical city walls and the Agdal Royal gardens. The Pacha nightclub is nearby, as is the Al Mazar shopping centre and the colonial quarter of Guelis. There is a free shuttle service to the Medina, which is approx 10 minutes drive, from where you can enjoy the markets and entertainments of the vibrant Jemaa El Fna Square and shopping district. Marrakech is approx 8km away from Marrakech Airport.

Address: Avenue Mohamed VI, Zone Hoteliere de l'Agdal, Agdal Marrakech, 40000, Morocco Telephone: 00212 524 459900

Kenzi Menara Palace Hotel Reviews

Customer Rating 3.4 / 5 from 5 Customer Reviews

Holiday Date:1st Jul 2017
Accommodation:Kenzi Menara Palace Hotel
Room:Double Or Twin
Board:All Inclusive
(1 suns)

Poor customer service.

Holiday Date:24th Sep 2016
Accommodation:Kenzi Menara Palace Hotel
Room:Deluxe Luxury Double Or Twin - Garden View
Board:All Inclusive
(4 suns)

Hotel was good, lovely big room, liked being taken to a sun bed and set up with towels etc. Most staff very friendly and helpful.

Holiday Date:23rd May 2016
Accommodation:Kenzi Menara Palace Hotel
Room:Deluxe Double Or Twin - Pool View
Board:All Inclusive
(3 suns)

Overall this hotel was good but not quite 5 star standard. The outside and pool areas were great and really quite beautiful, along with all of the reception and bar area which were the only areas of the hotel which were traditionally Moroccan decor which was stunning. However what lets this hotel down is the restaurant / eating areas which were tatty and messy, not well managed and really not a 5 star standard. Also the rooms, they were very basic particularly the bathrooms which was a shame. The service also leaves a lot to be desired. The front desk staff were fantastic, very helpful and friendly. Which you would expect of a 5 star hotel. However the bar and restaurant staff and the pool area staff were rather rude and unhelpful it seemed, although not towards everyone, they appeared to be quite selective of who they were friendly and helpful towards which was a little off putting. On several occasions we were left waiting for long periods of time for towels to be brought over to us at the pool, they would tell us it would be 20 mins, then a further 20 mins, at one stage we waited an hour while they were visibly delivering towels to other arrivals. I had a spa treatment at Kenzi Menara Palace Hotel, which was disappointing. The spa did not look as nice as the website and I felt it was quite basic standard, not at all luxurious which for the price they charged I felt let the experience down. All in all, a nice hotel but I would not choose to go back here sadly.

Holiday Date:4th Apr 2014
Accommodation:Kenzi Menara Palace Hotel
Room:Double Or Twin - Garden View
Board:All Inclusive
(4 suns)

Rooms large and clean but a bit tired. Pool, sun loungers and towels excellent. Food good. Drinks, beer and freshly squeezed orange juice on tap, quality cocktails, AI excellent. Evening entertainment animation pretty much non existent. Not much good for young families. Gym small and cramped but well equipped. Hotel Manager a diamond, always about speaking to guests and staff, gave us room till late check out no extra charge. Staff very good.

Holiday Date:31st Mar 2014
Accommodation:Kenzi Menara Palace Hotel
Room:Deluxe Luxury Double Or Twin - Garden View
Board:All Inclusive
(5 suns)

Excellent hotel. Check in was very quick and more personal than most hotels. There was a small desk where you received individual attention. Food was good and varied, rooms were large and very clean and staff were very friendly. What more can I say, just a great time in lovely surroundings, would definitely be returning.

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