Helios Hotel
Benidorm, Costa Blanca

Rating 3

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Holidays at Helios Hotel in Benidorm, Costa Blanca
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  • Holidays at Helios Hotel in Benidorm, Costa Blanca
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Helios Hotel is set in tropical gardens and offers a modern interior, family friendly atmosphere and a full entertainment programme. Just 450m from Levante Beach, Helios Hotel is within walking distance of a number of attractions.


Facilities

  • Satellite/TV
  • Heated Pool
  • High Chairs
  • Laundry
  • Elevators
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Games room
  • Foreign Exchange
  • Indoor Pool
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar

Helios Hotel has an outdoor swimming pool (heated in autumn, winter and spring), a separate children's pool, lush palm gardens and a sun terrace with loungers and parasols.

Further leisure facilities and activities include a reading lounge, games room and full entertainment programme for all ages.

Social and dining venues include a restaurant, terrace bar and kiosk bar in the lobby. The restaurant offers buffets of international and local dishes as well as show cooking and weekly theme nights while the cafe bar offers drinks and snacks throughout the day (summer season).

Amenities and services available to guests include 24 hour reception, free Wi-Fi and tourist information. There is also a hair dresser, laundry service, currency exchange, car hire, safe deposit box and wheelchair hire. Please note some facilities will incur a charge.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

All room types are air conditioned and benefit from an en suite with bath and/or shower and private balcony or terrace. Other features include a TV, telephone, hairdryer, radio, hire safe and free Wi-Fi.

## Please note that this hotel no longer accepts stag parties, hen parties or large groups. ##

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 2304 reviews

Great location

07 Dec 2019
Spent 2 nights at The Helios with friends on our annual Christmas trip. Great location just around the corner from the main strip but far enough away to have a restful nights sleep. Lovely clean...

Very nice

05 Dec 2019
Arrived at the Helios for 3 nights with friends for my sisters birthday. Reservations did say they would put a surprise in the room on arrival which didn't happen so that is the only down fall...

Clean and modern

30 Nov 2019
Stayed here recently with friends. Modern, clean, excellent choice of food at breakfast and lunch. Nice staff. Spotless pool area and spa. Spa is six euros to use. Would happily stay again...

Location

Helios Hotel enjoys a central location, just 450 metres from Levante Beach and within walking distance of numerous lively bars, restaurants and shops.

The hotel is 59km from Alicante Airport.

Address: Avenida Filipinas 12, Benidorm, Spain, 03503, Spain Telephone: 0034 965 855 850

Helios Hotel Reviews

Customer Rating 4.4 / 5 from 45 Customer Reviews

Holiday Date:30th Oct 2017
Accommodation:Helios Hotel
Room:Double Or Twin - Pool View
Board:Bed & Breakfast
(5 suns)

First class, would use again.

Holiday Date:10th Sep 2017
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Good hotel, lovely and clean - stay was spoilt by a crowd of loud lads who came into the hotel on the last night - did not get a wink of sleep! Spoke to management about this who were full of apologies, but unfortunately this was too late for us.

Holiday Date:25th Jul 2017
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

Amazing hotel. Very clean, clean bedding and towels every day. We were breakfast only but loads to choose from. Staff were very friendly and to top it off you get a complimentary room to get showered in if leaving late.

Holiday Date:4th Jul 2017
Accommodation:Helios Hotel
Room:Single
Board:Bed & Breakfast
(5 suns)

Room was lovely, bed comfy.

Holiday Date:29th Jun 2017
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Brilliant hotel.

Holiday Date:15th Jun 2017
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Lovely hotel, spotlessly clean. I felt the choice of food could have been a bit better.

Holiday Date:10th May 2017
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Full Board
(5 suns)

Had a fabulous two weeks once again, this is our 4th year at the Helios. We love it, rooms are spacious and clean, staff are very friendly, food is great, can't wait for next year.

Holiday Date:9th Apr 2017
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

On arrival at the hotel we were given a street view room. On asking if we could have a pool view we was told no. Apparently we had the choice when we booked to pay more. I told her that this wasn't the case and that we booked last year, to be told 'o right yes sorry you didn't get a choice until recently. We asked to upgrade and was told no sorry, no rooms left. However you could go on the Helios website and still get for that week.

Holiday Date:1st Jan 2017
Accommodation:Helios Hotel
Room:Single
Board:Half Board
(5 suns)

Holiday Date:10th Oct 2016
Accommodation:Helios Hotel
Room:Single
Board:Half Board
(4 suns)

Fairly quiet if that's what you want, staff excellent, except for restaurant where they are miserable and rude! Food is just ok nothing special. Not nearly as good as Servigroup food, worst was the salad bar yuk! Nice selection of hot food, no English bacon at breakfast. Rooms were very nice but no full length mirror in my room and no fridge, both of what you get in Servigroup hotels. So even though no real complaints, would still stay next time with Servigroup, the difference being English bacon, fridge in room for no extra and a full length mirror. May think I'm being pinickerty but those things make a difference to me, so if you paying a similar price, why not go for what you want.

Holiday Date:1st Oct 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(3 suns)

Hotel was situated in a fab location.

Holiday Date:12th Sep 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(4 suns)

Really nice hotel, friendly staff. Lovely food and clean room.

Holiday Date:30th May 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Full Board
(4 suns)

Food good. Rooms clean and modern. Pool warm and bathing area clean. Entertainment poor.

Holiday Date:25th Apr 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Lovely clean hotel, friendly staff, loads of variety of food, rooms kept clean every day.

Holiday Date:11th Apr 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

Just set back from the hustle and bustle of Benidorm's busy nightlife, makes the Helios a perfect place to relax. Having a lovely, warm pool in April, was a bonus and it was good to comfortably cool off. One thing I really missed was a kettle, tea and coffee in the room.

Holiday Date:3rd Apr 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Brilliant hotel, very clean, lovely food and excellent location.

Holiday Date:12th Feb 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Full Board
(5 suns)

Ideally situated. Heated outdoor pool great as we were there February. Food gorgeous and great choice. Restaurant busy at opening time (7·15pm), we went in 5 minutes later and managed to get a seat (15 mins later it came up full so would have to go back a bit later maybe 8·15 as quietens down after initial rush) happy hour in bar 3-9 pm -large beer 1·50 euro. Staff friendly. Rooms cleaned every day. We didn't have a bath but a nice large shower with room to stand at the end to get dried before stepping out. We emailed before we went requesting high floor with pool view so we could get the sun on the balcony and we got it.

Holiday Date:31st Jan 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Full Board
(3 suns)

Well kept hotel, good variety of food, always something for everyone. Entertainment very disappointing, staff in general friendly however, reception staff not very welcoming, in my opinion need to have customer service training as this is the first impression of the hotel and we found them neither helpful or friendly.

Holiday Date:16th Jan 2016
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(5 suns)

Great hotel our first visit. Lovely room, very quiet at night but it was January. Food was very good lots of choice no complaints. Staff very nice, lovely staff on Reception very helpful and spoke good English. Location perfect with other hotels close by and entertainment a few minutes walk away. Sunshine holidays are very good. We have booked a few times now with them and very happy with both prices and helpful staff. Have just booked again as I find the low deposit and ability to pay on line when I choose very helpful. So glad I discovered Sunshine holidays.

Holiday Date:29th Dec 2015
Accommodation:Helios Hotel
Room:Double Or Twin
Board:Half Board
(3 suns)

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Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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