H10 Tenerife Playa Hotel
Puerto de la Cruz, Tenerife

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Holidays at H10 Tenerife Playa Hotel in Puerto de la Cruz, Tenerife
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  • Holidays at H10 Tenerife Playa Hotel in Puerto de la Cruz, Tenerife
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Rating 4

The H10 Tenerife Playa Hotel is in a lovely location beside Lago Martianez and next to the shopping centre in Puerto de la Cruz.

4 / 5 from 11 reviews


Facilities

  • Satellite/TV
  • Heated Pool
  • Laundry
  • Elevators
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Conference Facilities
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Safety Deposit Box Rental

H10 Tenerife Playa Hotel offers a 24 hour reception desk, internet corner, free Wi-Fi connection, conference room, hairdressers, medical service, reading and television room, car rental desk, laundry and dry cleaning service, foreign currency exchange and lounges.

There are 2 swimming pools (one heated), sun terrace, outdoor jacuzzi, children's swimming pool, sauna, massage beauty treatments (local charge) and a games room. The hotel offers guests daytime activities and evening entertainment programme plus a kids club for 5-11 year olds.

Please note that there are sun terraces on the 6th and 10th floor for naturists.

The hotel has a buffet style restaurant with regular themed evenings, pool side snack bar and a lounge bar with terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

H10 Tenerife Playa Hotel comprises of 324 rooms and 40 junior suites. All of the rooms benefit from private bathroom with bath/shower, WC, hairdryer, direct dial telephone, satellite TV, mini bar, safety deposit box (local charge).

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

The all inclusive package consists of breakfast, lunch and dinner, all served buffet style in the main restaurant. Snacks are served at selected times between meals.

Locally produced alcoholic, soft drinks, tea and coffee are available between 10:00 and 23:00.

The All Inclusive information is a guide only and may be subject to change and/or availability.

H10 Tenerife Playa Hotel Reviews

Customer Rating 4 / 5 from 11 Customer Reviews

Holiday Date:5th Sep 2017
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin - Pool/Sea View
Board:Bed & Breakfast
(4 suns)

Landed at Tenerife South airport at 17:30. Collected bags and made our way to shuttle bus service. Boarded bus which set off fairly promptly to Puerto de la Cruz. Arrived at hotel at 21:30. By the time reception sorted our room out, we finally got to our room at 22:00. The whole journey was tiresome especially the cramped seating on Thomas Cook airlines and the bone shaker transfer bus. The hotel was comfortable enough and the friendly, helpful staff made it a little more worthwhile. We were bed and breakfast so didn’t experience the full cuisine of the hotel. Breakfast was plentiful and catered for your every need. However, the quality of food was less than enjoyable. The surrounding restaurants were the better choice and we were glad that we were B&B only. The hotel is very popular with the older age group but that didn’t deter everybody joining in the fun and games laid on by the entertainment team. The pool area is fairly well set out with nice garden areas but too small to accommodate the number of guests. Unable to reserve sun beds before 09:00 led to arguing with pool attendants who would remove towels from sun beds leading to guests arguing with each other. Smoking around the pool was diabolical. There was always a smell of smoke in the air which spoilt an otherwise relaxing day. Smoking should be restricted to a smokers area out the way of other non smoking guests. Evening entertainment was fair but dated. There were better acts outside the hotel within the restaurants. Having said the above, we otherwise enjoy this hotel and have been back 7 times so far and have just booked another stay in 2018.

Holiday Date:29th May 2017
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin - Pool/Sea View
Board:Bed & Breakfast
(5 suns)

Very nice location right in the centre of things. Everything is a few steps away. The hotel seems a bit old but it is well maintained none the less. The breakfast spread was fabulous.

Holiday Date:16th Feb 2017
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(3 suns)

Was very clean, however the outside needs painting, the carpets need renewing, the tiles need re grouting.

Holiday Date:9th Sep 2016
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

Ideal for older generation. Not recommended for under 40s. Still a problem with sunbed allocation. Mad rush to get a towel on the bed and arguments can develop. Smokers spoil a nice relaxing day by constantly 'lighting up' (should have a dedicated smoking area away from main pool area). Entertainment 'samey' - arts seem to be acrobat orientated. Went out every night to eat and be entertained. Rooms basic but adequate. Staff are are really friendly and helpful but cooks in dining room serving eggs and bacon could do with health and safety course. Pool is cold despite being heated. Everybody who used the pool commented on how cold it is. All said and done, still had an enjoyable time meeting returning friends.

Holiday Date:7th Sep 2016
Accommodation:H10 Tenerife Playa Hotel
Room:Single
Board:Half Board
(4 suns)

Hotel in good location.

Holiday Date:28th Jun 2016
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

Staff were welcoming and the hotel was first class with a varied menu.

Holiday Date:18th Sep 2015
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

The hotel complex is comfortable and guests are well looked after. There is only one aspect that spoils a perfect stay and that is the sun bed allocation. There are not enough sun beds to go around and there is always a morning scramble to get one. Apart from that, a very satisfactory stay.

Holiday Date:9th Jul 2015
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin
Board:All Inclusive
(4 suns)

I don't normally fill these in but felt that overall the hotel offered a high standard of service, food had good choice and pool was clean.

Holiday Date:24th Feb 2015
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

This is the 4th time we have been to this hotel. Great location, friendly staff. Going again later in the year.

Holiday Date:17th Oct 2014
Accommodation:H10 Tenerife Playa Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(4 suns)

Overall, this hotel is friendly, clean and serves you well. It caters primarily for the older generation except for school holidays when it can get a little boisterous at times. Pool regulations are flouted and not checked until complaints made. Sun beds are saved too early and should be monitored. Electrical outlets in room are not adequate and are not well distributed (maybe a better lay out in different rooms). TV reception is poor and did nothing to entertain. However, the hotel is well sited in easy reach of bars, restaurants and supermarkets. Food in hotel good and plentiful. Have booked to return and would recommend to friends.

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