Barcelo Maya Beach and Caribe Resort Hotel
Riviera Maya, Mexico

Rating 5

TripAdvisor Traveller Rating
Based on 13066 reviews

Barcelo Maya Beach and Caribe Resort Hotel
Riviera Maya, Mexico

Rating 5

Barcelo Maya Beach and Caribe Resort Hotels offer a wide variety of facilities and services, this property makes you enjoy all the privileges, for an unforgettable stay.

  • Child Care
  • Satellite/TV
  • Payable Laundry Service
  • Foreign Exchange
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
TripAdvisor Traveller Rating
Based on 13066 reviews

Customer service sucks

04 Aug 2021
The place is beautiful! That's about it. The rooms need alot of updating and the whole staff needs customer service training. Took us over 1 hr to check in...it had already taken un an hour to get...

Customer Service Nightmare

02 Aug 2021
I haven't even stayed at the resort, but the customer service experience I have had has been a nightmare. I made an online reservation and needed to add an additional person to the reservation about...

The place is beautiful But ???

30 Jul 2021
The only reason why I gave 3 stars was my bad experience with their room my AC . It was not working & they already new this & they still sent someone to check it making my stay in the sauna longer...

Special Information

Please note: A compulsory departure tax of approx 800 Mexican Pesos (42-45GBP per person (Scottish pounds not accepted)) will be payable locally at the airport.

Please note: As from the 1st January 2017, a new environmental tax has been introduced in the Riviera Maya region. The tax/fee will be payable for all stays in hotels, inns or guest houses, hostels and motels. The fee will be 20 Mexican Peso per room, per night, payable directly to the accommodation at check in.

Please note: A compulsory departure tax of approx 1120 Mexican Pesos per person (approx £50, Scottish pounds not accepted) will be payable locally at the airport on your departure.

Address: CHETUNAL-PTO.JUAREZ KM.266,3 PUERTO AVENTURAS, Riviera Maya, 77710, Mexico Telephone: 0052 984 875 1500

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