Blue Sea Callao Garden Apartments
Callao Salvaje, Tenerife

Mr M Voicehs, Lusk

Cash disappeared from the room we were staying in. It was not much, just 50 euro nevertheless it was my 7 year old sons spending money and he was very upset. Won't be staying there ever again and would not recommend.

Mrs J Redhead, Narborough, Leicester

My husband, 2 kids (5 and 3 years old) and I stayed for 1 week in April. The hotel was great. The food was lovely and the pools were the best I have been to. The choice of 3 pools, 1 being freshwater, was great for my family who all suffer from eczema. We booked the superior room and found them a good quality. Although a little run down, the hotel had a lovely feel and was now overcrowded like some hotels can be. Good location and we would stay again.

Mr D Silby, Hull

Mr M Loney, Millom

Lovely stay but the food was not as good as last year.

Mr J Dubery, Wareham

The apartment and balcony were very spacious. There was a very good variety of food, generally of good quality. However, instead of bacon as we know it there was a compressed meat similar to spam. And - there was no marmalade! The staff were friendly and helpful.

Mr C Bartley, Cardiff

Came back today 6/2/17, don't mind basic but I like clean. The outside of the building is scruffy at best. The hand rails are loose and unsafe. I watched the life guard shaking the ladder rail from pool by the restaurant and just ignored the fact it was loose. The staff struggle to smile and mix with the guests but I just put that down to bad training. My room 1133 was like a dungeon, it was dirty with thick dust around the skirting and in the cupboards. The bed settee side just fell off and lay on the floor. The furniture was just not maintained. I had to report a bad smell. To be honest the room had not been cleaned properly for months. I have never done a rating before but people should know.

I enjoyed the food. People go on about how cheap the place is, but you should always have basic decent standards. Management need a kick up the backside. Keep an eye on your cleaning staff, check their work. Get your maintenance staff doing a bit of work, see if I am wrong check the rail on the steps in the large pool and by the rails going to the rooms by the bar area. I have no reason to make this up. I blame the management and a lack of investment. Whilst I was at the reception there were two people complaining about badly stained sheets. Come on management get a grip, your hotel is dirty and unsafe.

Mr C Bartley, Cardiff

Mr M Brocklehurst, Thornton-cleveleys

One bar, serving drinks in foam polystyrene cups. No bar facilities at 2 pools.

Mr M Brocklehurst, Thornton-cleveleys

3 pools on 3 levels. Only one bar at top level. A climb of about 50 steps to carry drinks down to bottom pool. Entertainment is only in bar (top pool) from 20:00 hours and usually was geared to children singing nursery songs for the entertainment hostess. All drinks in the bar were in polystyrene cups. Food in restaurant was acceptable. Would not recommend or visit again.

Mr T Harris, Heckmondwike

Request for room position was met exactly to meet our needs. Food was adequate. The pool and surrounding areas were very nice. Free internet in the reception was not available for several days.

Mr G Allen, Swadlincote

Friendly, hard working staff. Great location and setting. No problem getting a sun-downer as there are 4 pools. Rooms are very clean. A little shabby, as is the whole place. But bearing in mind the price paid, the hotel represents terrific value for money.

Mr J Murphy , Hamilton

Sun loungers sagging as you lay on them. Clean room except changing of sheets. Location as expected from other reviews. Other guests rowdy drunken, not my idea of fellow guests.

Mr R Clarke, Eastleigh

Great view from room.

Mrs K Goldsmith, Oxted

Very tired looking hotel. One pool bar was closed and looked as though it had been for some time. Fan in room had the light on all the time so you couldn't use it at night. The meter system to use TV was just ridiculous considering there was only 2 UK channels. The wifi was virtually non existent and the buffet extremely limited.

Mrs M Riley, Chester Le Street

Apartment fantastic lovely and big, staff great, pools lovely but not the meals. Food done in sauces and not much choice. We had breakfast only and had to go out for other meals so cost us a lot more. Not hot enough and with it just being a small resort not many places to have meals at and that also means having to buy drinks so we were paying 70/80 euro a day for food and drinks.

Mrs D Rose, Sheffield

Initial apartment was ok. Clean and comfortable if a little shabby. The ceiling sprang a leak and we were moved promptly and given an upgrade to a beautiful newly refurbished apartment. Staff lovely. Food and drink basic but fine. Entertainment could be better.

Mr R Gill, Brierley Hill

Clean but dated.

Mr M Loney, Millom

Great room, very nice staff who looked after us very well.

Mr R Ravenhill, Bideford

They say you only get what you pay for, with Blue Sea Callao Gardens, you leave having felt you've actually had more. This was our 3rd visit and will come again. The apartments are basic and it's definitely hilly. However, the staff are friendly, and the choice of food is good, something for everyone.

Mr W Russell, Dunbar

Room was nice size towels changed every second day. Food at the hotel was fine, Xmas dinner was very good and well done to the staff for good service.