Jiva Beach Resort Hotel
Calis Beach, Dalaman Region

Ms C Rushton, Stoke-on-trent

Can't say enough about this amazing resort, fantastic all the way through never wanted to come home. Definitely be booking up again for my birthday next year, entertainment was first class. The food was fantastic, lots of choice, staff couldn't do enough for you. We had an attic room which was more than enough for two of us with a nice private balcony.

Mr C Egleton, Chelmsford

Upon arrival, it was dark we realised that our room was overlooking a car park with a concrete solid balcony. We were also next to the main vents from the kitchen which were noisy 24/7 and gave off food smells at every service. We asked the following morning to be relocated and was told to come back the following morning, we did this for three days and soon realised that we were not going to be moved even though we offered to pay the upgrade if necessary!

Check out time is 12 noon and our pick up to Dalaman was 6.35pm so we asked reception for a price to hold our room to enable us to shower etc and was quoted a price. We were told to come back Friday morning to check our room was still available and when we went to book it the price had gone up and we were told it was unlikely we could have the room in any case. We went to guest relations as by now we were not at all happy and she rang reception and they denied having ever told us the lower price for holding the room. We walked out and will not go back to this hotel.

Mrs C Pearce, Weston-super-mare

Great stay at the lovely Jiva beach. We had a two bedroom family room which was spacious with views over the mountains. The hotel is in lovely setting around a lagoon. A short walk takes you to the beach which is nice and set in a beautiful bay. The beach can get windy and is ideal for kite or windsurfing. Not so good for snorkelling as not clear with the waves. The beach was quite pebbly when we first arrived but they brought in more sand which made it nicer I guess. Food at the hotel is great, you can see them cooking the food and it's all fresh. Food was plentiful from breads to salads to Turkish food to chips. Puddings excellent too. You get one free visit to A la Carte which is good for a change and nice to have waiter service. Roof top one has lovely views. Entertainment team are great, they all work so hard as do all the staff at the Jiva beach. We saw some good shows in the evening which was a pleasant surprise. All in all probably the nicest hotel we've stayed in. Value for money was excellent. Guest relations nice touch and very helpful. Nice vibe at hotel. Great to have different nationalities. The rooms were modern and well laid out. Double bed was huge. Shower powerful. Great that there were three different bars to choose from. Loved them all. Loved the Jiva, love Turkey. Great people, beautiful country and wonderful hotel.

Mr R Taylor, Romford

The room we had was one of the best we have ever stayed in, very roomy, nice decor, smart bathroom with all mod cons, nice view of pool area. As for the food, so much variety every day something different, you just could not get enough.

Mr F Dunsmore, Dunfermline

Mr N Fairclough , Bolton

Mr J Taylor, Manchester

98% perfect. Wonderful food and drink, so much choice and very comfortable. Only issues are that you have no air con until they switch on for the whole block and the roof fan speed is fixed. If the fan was adjustable would help as we were very warm until they switched it on. Don't use the laundry, I thought the prices were in Lira not Euros.

Miss P Master, Preston

5 Star Resort! Food at the hotel is amazing, so much choice. Perfect for families and couples. Customer service from waiters is amazing. Only downfall is the customer service from the guest relations manager who was very dismissive about the small issues we had at the resort.

Mr J Williamson, Dunfermline

It's my second time there in a year and I was very happy, the staff are second to none.

Mrs E Lafferty, Coatbridge

Only thing letting the hotel down is entertainment. Bars shut at 12 and although there is a 24 hour patisserie/bar it is very quiet. We were a group of 8 with 4 teenage kids, one night the disco was open 'til 2, but the area would have been better open every night with music playing and the staff manning that instead of the patisserie. That area was under the hotel so noise wouldn't have been an issue.

Mr R Whitfield, Rainham

Mr P Curley, Plymouth

Had an attic room. Only accessible in new blocks by lift and only one lift. Long way to walk for people with walking difficulties. In old blocks, no lift access to attic rooms.

Mr R Perkins, Hythe

Excellent sized accommodation (south facing pool view). Pools so clean, food choice good and quality good, beach clean and tidy however beds rather close together although there was never a problem getting a bed and there are hundreds of beds around the pools. Plenty of well staffed bars resulting in minimum waiting to get served. Meal times good with the exception of the 8pm rush for dinner which can become a bit of a scrum. Staff awesome the majority could not be more friendly and helpful (with 300 staff there are always going to be the exception! surprisingly they tended to be the animation team).

Mrs S Jary, Hatfield

Really lovely hotel. We stayed for 10 nights in an attic room, which was very nice with a large private balcony, with views of the pools and the sea. We had a brilliant time, really loved the hotel. The food was very good and plenty of it, we never went hungry. The entertainment was on every night and was fantastic, enjoyed each and every show. We are looking to go back next year.

Mr R Kurban, Westmead

Beautiful resort, excellent food, brilliant staff.

Miss C Glass, Ipswich

Great hotel, very helpful and friendly staff. Good security and very clean.

Mr M Kansal, Brentwood

On the beach and 24 hour coffee shop with alcoholic drinks as well and food.

Mr A Richardson, Hove

It's okay, foods okay, rooms too stuffy, hotel has room temp too hot 17. Lots of water and movies, nothing brilliant. Beer is not great and all house spirits poor.

Mrs K Williamson, Waterlooville

Where to start with Jiva Beach Resort so much to say! We totally loved our stay here so much so that we ended up booking an extra night. The food was fantastic with loads of choice at every meal, the desserts were amazing (I'm dreading getting on the scales). Lovely room, gorgeous comfy bed and an amazing rainfall shower in the bathroom. Great choice of swimming pools, one where you could join in entertainments if you wish but also a quiet pool if you want to just kick back and relax. Staff all lovely and friendly couldn't do enough for us. For anyone who maybe a little worried about security issues, Jiva has its own security outside the resort, this made me feel very safe indeed. We will definitely stay here again, its possibly the nicest hotel we have ever stayed at in Turkey and trust me we have stayed in a fair few over the years! Thank you very much to all at Jiva Resort who made our stay so fab.

Mr J Williamson, Dunfermline

Place was lovely and food and staff were great. Having a room near reception could be quite noisy at times.