Gran Hotel Bali
Benidorm, Costa Blanca

Mr D Brennan, Southend-on-sea

Very clean but rooms were dated and not 4 star. Staff at reception was rude not friendly at all.

Mr R Gibbs , Bankside

Miss A Purina, Clonakilty

Hotel looks nice and we get 14 floor with balcony, was nice room. Food was poor not a big choice, but taste OK. Room was clean and they change towels and bed every day.

Mr B Griffiths, Weymouth

Just returned from our second visit here. Very little improvement from our first visit in 2016. Some reception staff are very friendly and will adhere to your needs particularly Anabel and Sandra (nothing was too much trouble for these ladies). The other staff need a smile painted on their face, this also goes to the restaurant staff who we felt were very rude and unapproachable. I found it quite awkward and unnecessary that you had to queue and pay for drinks to accompany your meal and then wait for the busy waiters to provide them. On occasions we had finished our meal before drinks arrived! Last year we were able to charge the bill to our room or pay on leaving the restaurant. This process spoilt what would have been a pleasant experience. The hotel and the rooms are very nice and clean and would certainly return and recommend others.

Mr C Bates, London

Disappointing that no early morning refreshments available to guests departing for airport.

Mr J Johnston, Erskine

The hotel was excellent and food was varied and good but some meals were not as warm as would have liked. The one issue was I had requested a balcony as I don't go out a lot at night and they said that none of their single occupancy rooms had balconies which was disappointing to say the least (once again travelling alone is punished).

Mr J Graham, Preston

Absolutely quality can't fault it, food was amazing for the price, definitely go back.

Mr J Graham, Preston

Absolutely stunning hotel, food was amazing for the price you pay, definitely go back.

Mrs P Healey, Coventry

Great family hotel, every thing you could want and easy to get into Benidorm old and new if you want.

Miss V Erskine, Motherwell

Food was mediocre, very little variety. Air con in the room was broken for most of our stay and there was a strong sewage smell throughout the hotel.

Mrs D Reynolds, Tipton

I did find the staff rude, except for those on reception.

Mr M Pollock, Plymouth

Mr J Foster, Scunthorpe

The hotel is breathtaking when you arrive with it's dominating height. It is a fantastic family hotel with entertainment all day and night for the kids. The immediate area has cafes, supermarket and gift shops and the beautiful beach is only a five minute walk. The food is impressive with a wide array of dishes, everything is fresh and well presented and have no faults to report.

A couple of tips. Due to the number of people at the hotel you have to get your towels out early to get a sunbed. The hotel offers a 15% discount on drinks and ice creams. Just give your room card to reception or the fantastic bar staff and some euros then pay using your card. Big savings to have here. Evening meal times are very busy. Either get there early to get ahead of the rush or relax, have a few drinks and give it an hour before going for dinner.

Great place. Loved it.

Mrs K Pollock, Port Glasgow

Great hotel for families, rooms are great with amazing views. Pool area fabulous with three pools to choose from, with fun activities for kids and adults. Varied choice of food to cater for all. Lovely friendly staff.

Mr J White, Sutton

Hotel very good, in a location that's a hidden gem. I cannot comment on the food as I have never liked hotel food. This area is not Benidorm it's too far out although a cab ride in and a lot better.

Mr T Hall, Clacton-on-sea

All ok, staff were very good, food was ok. But, although they say 300 meters from beach what they don't tell you is it's down hill all the way and when your nearly blind, spoilt our stay there. Was booked to go for ten days at Xmas but had to cancel.

Mrs W Campbell, Newry

Great hotel, very clean, good food. Our room had a lovely view of the pool, spacious room and bathroom with separate bath and shower, pool area was good with plenty of sun loungers.

Mr J Paton, Newmilns

We have stayed at the Bali on numerous occasions and the hotel still provides an excellent base far enough from the craziness of the Levante Beach area. We were on Half Board basis and always found enough choice to have something, although we did hear some negative comments from other clientele but I am unsure what they are expecting from a 4 star Benidorm hotel.

Rooms are decent, pool area could do with refurbishment in my opinion, staff are also helpful and will do what they can for you. There is also a great variety of people stay in the hotel but I expect less Hen/Stag do's than at other hotels although you do get a few. The fridge in the room is a god send and soap addicts will be delighted to know that the TV offers UK channels! The wi-fi offered is very hit and miss, great in the lobby but poor in the room although this is only around £7 for a week.

Mr G Mccaul, Londonderry

Great hotel, great place, great rooms, great swimming pools. Hotel staff need a personality, not nice people.

Miss T Hayward, Bedford

Excellent value for a 4* hotel. Very clean, hotel staff helpful, good range of food in the restaurants, pools very clean. We had a great stay there and would definitely go back there again.