Roc Portonova Apartments
Palma Nova, Majorca

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Holidays at Roc Portonova Apartments in Palma Nova, Majorca
  • Swimming Pool at Roc Portonova Apartments
  • Holidays at Roc Portonova Apartments in Palma Nova, Majorca
  • Playground by the Pool at Roc Portonova Apartments
  • Entrance of Roc Portonova Apartments
  • Pool with Sea View at Roc Portonova Apartments
  • Reception in Roc Portonova Apartments
  • Internet Corner in Roc Portonova Apartments
  • Indoor Pool at Roc Portonova Apartments
  • Open Plan Living Room in Roc Portonova Apartments
  • Double / Twin Room in Roc Portonova Apartments
  • En-Suite Bathroom in Roc Portonova Apartments
  • Kitchen Facilities in Roc Portonova Apartments
  • Dining Area in Roc Portonova Apartments
  • Kitchen Area in Roc Portonova Apartments
  • En-Suite with Shower in Roc Portonova Apartments

Rating 3

Roc Portonova Apartments are family friendly and located at the end of Palma Nova beach, behind the yacht marina. There is a choice of 1 bedroom apartments and 2 bedroom apartments (sleeping 2-6 guests) which are well equipped and many enjoy sea views.

3.7 / 5 from 27 reviews


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Facilities

  • Satellite/TV
  • Elevators
  • Kids Pools
  • Kids Playground
  • Games room
  • Indoor Pool
  • Safety Deposit Box Rental

Roc Portonova Apartments has a outdoor swimming pool with a section for children, gardens with views to the sea and a furnished sun terrace with loungers, umbrellas and bar service. In addition, there is an indoor swimming pool for the winter.

Further leisure facilities and activities include a children's playground, children's entertainment as well as a games room with pool table, table tennis and reading area.

Social and dining venues include a pool-side terrace bar and a breakfast dining room (May to October).

Amenities and services available to guests include 24 hour reception, an elevator and air conditioning. There is also wi-fi, parking spaces and safe deposit box hire (all with local charges).

Important Notice: Please note that the restaurants and animation programme are only available during the summer season.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

There are a total of 77 apartments, offering traditional styling. The apartments have 1 or 2 bedrooms, a lounge-dining area with kitchenette, a bathroom and a furnished balcony or terrace.

The apartments feature a TV with international channels, a fridge, hob, oven, microwave, kettle and toaster; a safe box (local charge), telephone, heating (November to April) and air conditioning. Cots are available on request, subject to availability.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

Please note; A new Eco-Tax has been approved in the Balearic Islands. This Eco Tax will apply for stays from the 01.07.2016 (tax also payable for stays that include this date). This tax is payable directly to the accommodation, this includes hotels, apartments, villas, hostals, B&B's and cruise ships. The amount payable is between 0.5 euro and 2 Euro per person per night depending on the category of the establishment and the season.

Restaurant will be closed for the Winter season from 01/11. Animation is only available during the summer season.

Map of Roc Portonova Apartments

Roc Portonova Apartments are located behind the yacht marina on the promenade, just moments from Palma Nova beach. There are water sports available at the beach and countless shops, bars and restaurants within a few minutes walk.

The resort of Palma Nova is approx 28km from Palma Majorca Airport.

Address: Paseo del Mar 2,, Palma Nova, Palma Nova, 07181, Majorca Telephone: 0034 971 681 512

Please note: the hotel locations shown are to be used for guide purposes only.

Roc Portonova Apartments Reviews

Customer Rating 3.7 / 5 from 27 Customer Reviews

Holiday Date:28th Oct 2017
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Bed & Breakfast
(4 suns)

Fab apartments, a little dated but very clean and everything you needed. Any problems was dealt with straight away, staff was fantastic always happy to help. Pool area and food was fab. Kids loved the indoor pool. Would go back again.

Holiday Date:7th Sep 2017
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(4 suns)

Hotel is in an amazing position overlooking beach, first night we had a ground floor one bed apartment but as we had asked for sea view and they weren't fully booked they upgraded us to a two bed sea view, foc the next morning.

The manager David has been there for years and has a real passion and pride in his job and can't do enough for you. He runs a happy ship and this shines through in all the staff from cleaners to reception staff, they are all relaxed and happy in their jobs an glad to help customers in anyway they can. We were only there for six night but I think we had clean towels and bedding three times which was excellent.

Beach it literally across the road so you have choice of beach or pool, has a pool bar serving food but we never ate there so can't comment on the food there but sure it would have been good.

Resort has everything you need and is so clean, we did walk into Magaluf a couple of time and you can see the closer you get to Magaluf the quality and service level in bars starts to drop a little, but maybe as that area is full of more 'Brits Abroad' mentality so they have probably had their fill of us already.

Holiday Date:7th Sep 2017
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(4 suns)

Booked these apartments mainly for the view, we did email ahead to ask if it was possible to request sea view as we were celebrating 15year together.

Holiday Date:15th Aug 2017
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(5 suns)

All staff very friendly especially the bar staff and David on reception!. Plenty of sunbeds available. Rooms slightly dated but didn't matter to us the place was lovely and the beach across the road is lovely too.

Holiday Date:26th Jul 2017
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(3 suns)

We enjoyed our stay at these apartments as we did previously in 2015 as the location is great. However, at that time we believed they were being refurbished but there hasn't any sign of this happening since. The apartments are spacious and clean but need updating. Unfortunately, there is the same problem around the pool area which could do with some supervision as we were unable to secure any sun beds due to other residents reserving them with their towels, even although the hotel policy states this should not be done, along with the sign of "No inflatables" in the pool. I gave up trying to cool off in the pool as was consistently being bumped into with adults and children using these, leaving very little room to swim! On the upside the staff are very helpful and provide an excellent service.

Holiday Date:24th May 2017
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(4 suns)

The hotel and rooms themselves were a bit tired, but they were clean and comfortable and the views straight over the beach and sea were amazing. The staff were really friendly and incredibly accommodating especially at the Pool Bar where nothing was too much trouble. Overall we had a wonderful stay here and would definitely come back again.

Holiday Date:24th May 2017
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Bed & Breakfast
(3 suns)

Staff very helpful at front desk, breakfast fine, the cooked breakfast needs to be in more modern heated containers as only warm. In need of refurbishment which I understand is taking place next year.

Holiday Date:23rd Apr 2016
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(1 suns)

Out dated, full of ants, far from everything.

Holiday Date:31st Mar 2016
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(4 suns)

Lovely, clean apartments. Receptionists were really helpful, especially David. Bar man was lovely and pleasant.

Holiday Date:29th Mar 2016
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(3 suns)

Rooms were very clean but basic. Kitchen utensils were only suitable for very basic meals, there were no shelves or temperature gauge in oven. The beds were hard and seating in lounge was rather uncomfortable and worn. The fridge was fine and towels were changed regularly. We did appreciate the new curtains and bed coverings during our stay. David at reception was very helpful and knowledgeable, nothing was too much trouble! The other staff were also helpful and friendly especially the barman, we enjoyed the sangria! We were with other families who enjoyed the pools and we found it very family friendly.

Holiday Date:21st Jan 2016
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Room Only
(2 suns)

Holiday Date:5th Sep 2015
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(3 suns)

These apartments are in a superb location, the staff are great, the apartments are spacious and are kept very clean. The only down side is that they need a 'refurbishment' to make them more appealing. We would return if they were improved.

Holiday Date:10th Aug 2015
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(4 suns)

Basic accommodation, could do with more cleaning.

Holiday Date:31st Jul 2015
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(3 suns)

Holiday Date:23rd Jul 2015
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(3 suns)

The apartments were very spacious but are in need of refurbishment (sooner rather than later!) very 1970's. On our 2nd day we came back from the beach only to find there wasn't any running water in my daughter and her children's apartment. The plumber tackled this problem, but unfortunately cut off the supply to us and others on our floor, also flooding the kitchen area in my daughter's apartment. It was approx. 3 hours before we all had running water again. The air conditioning wasn't working properly in our apartment. They did get an engineer in only to find the vents were in upside down. Although this was rectified the air con was only slightly better than before. We were offered another apartment (much larger) but the outlook of this apartment was grim, overlooking the kitchen area of the restaurant next door, so we stayed in the original apartment for the rest of the week.

The swimming pool area was very good and kept clean, not too overcrowded. The apartments were kept very clean and the staff were extremely helpful and we were given a bottle of wine by way of recompense. The location of these apartments is excellent, just a shame that the apartments don't live up to the expectations.

Holiday Date:31st May 2015
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(4 suns)

Staff wonderful, particularly David on reception. As stated previously, apartments need some TLC. Cleaning and change of towels, bed linen etc. definitely needs to improve. Change of towels and cleaning of apartment every other day - if you're lucky. Had to ask for bed linen to be changed after staying six nights. Pool area, location fantastic.

Holiday Date:4th Apr 2015
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(5 suns)

Everyone is nice, it's a nice place to stay.

Holiday Date:21st Sep 2014
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Self Catering
(4 suns)

The apartments are in a lovely position at the end of the bay. The pool area/bar are good. The staff here are excellent and especially the reception who will assist with anything you need.

Holiday Date:1st Jun 2014
Accommodation:Roc Portonova Apartments
Room:1 Bedroom Apt
Board:Self Catering
(4 suns)

This is the second time we have stayed at these Apartments and we thoroughly enjoyed it although there is a lot of renovations that need doing. It is so nice to overlook the sea although we had a restricted view due to trees. Whereas a lot of apartments and hotels charge extra for an ironing board and a remote control, these were all included. David, on reception who has worked there for nine years was very helpful and so friendly. The one thing that was not good was the restaurant where you can purchase breakfast - the food was cold, eggs well overcooked, shriveled bacon and undercooked sausages although the cold food was okay.

Holiday Date:31st May 2014
Accommodation:Roc Portonova Apartments
Room:2 Bedroom Apt
Board:Bed & Breakfast
(4 suns)

The Roc Portonova is a large, spacious aparthotel with good facilities. We have stayed several times now and the hotel is always immaculately clean. There seems to be a good mix of guests from all over the world using the hotel but no stag/hen parties which is great as you are not disturbed at night.

There are different types of rooms but the 2 bedroom apartments we have stayed in are huge and the upper rooms have good sea views. There are 2 twin bedrooms, both with plenty of wardrobe space and the main one has a safe. It also has sliding doors leading out to the balcony. The living area of the apartments also have sliding doors to the balcony and is usually furnished with a sofabed, a chair, a coffee table and a wooden unit which houses the TV and telephone. There is also a dining table and 4 chairs. The kitchen is usually galley style and has a full size cooker and fridge, a kettle, microwave and plenty of cooking utensils and crockery etc. The kitchen leads out to a narrow rear balcony (not suitable to sit on), which has a washing line. The bathroom has a toilet, a full size bath with a good shower over it, a large vanity sink and large mirror. There is also a hairdryer in the bathroom and there is usually an iron and ironing board stored in one of the bedrooms. The rooms are slightly dated in decor but are comfortable, cleaned daily and the beds and towels are changed regularly.

The hotel reception is spacious and clean and the staff are friendly and very helpful.
There is an indoor pool just off the reception area. The large outdoor pool is clean and has plenty of sun loungers, with a pool bar/snack bar and eating area. There is also a small stage by the pool for entertainment which is good to keep the children occupied but it is minimal in the early season when we have been. There is also a breakfast room in the hotel which we have used each time we have stayed and there is always a good selection of food available but I think you may need to pre-book to use this.

The Roc Portonova is situated at the far end of Palma Nova, away from the noise and bustle of Magaluf and overlooking the marina but still just a minute or two from the beach and the main shopping area. If you are looking for somewhere to stay in Palma Nova that is clean, gives you room to move around and is peaceful but still very close to the resort facilities, I can highly recommend the Roc Portonova.

Show More Reviews
Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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