Kleopatra South Star Hotel
Alanya, Antalya Region

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Holidays at Kleopatra South Star Hotel in Alanya, Antalya Region
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  • Holidays at Kleopatra South Star Hotel in Alanya, Antalya Region
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Rating 3

Kleopatra South Star Hotel is close to both Kleopatra beach and the resort centre of Alanya, providing a relaxing base for the beach or sight-seeing.

Based on 50 reviews

TripAdvisor Traveller Rating


Facilities

  • Satellite/TV
  • Safety Deposit Box Rental
  • Air Conditioning

Kleopatra South Star Hotel has an outdoor swimming pool and a children's pool, a sun terrace with loungers and parasols and a play area for children.

Social and dining venues include a pool-side cafe bar and an A la Carte restaurant offering Turkish cuisine and a choice of indoor or outdoor dining.

Amenities and services available to guests include 24 hour reception, WiFi, currency exchange and free car parking spaces nearby. There is also bike hire and medical assistance (all with local charges).

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

There are 40 hotel rooms, offering spacious and pleasantly styled accommodation with a bedroom, living area and private bathroom. The rooms feature a telephone, safety deposit box, minibar, a hair dryer, heating and air conditioning.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

Please note; rates displayed are not available for nationals where the hotel is located. Please see clause 3.1 of our terms and conditions

Please Note: All visitors to Turkey will be required to purchase their entry visa via the Turkish Government website www.evisa.gov.tr prior to travel.

Location

Kleopatra South Star Hotel is a mere 60 metres from Kleopatra Beach and 600 metres from the centre of the resort where many shops, bars and restaurants are to be found. Famous sights such as the Red Tower and Alanya Castle are also in easy reach.

The resort of Alanya is approx 90km from Antalya Airport.

Address: SARAY MAH.MEHMET AKIF ERSOY CAD. 34, Alanya, Antalya Region, Turkey Telephone: 0090 242 519 11 16

Kleopatra South Star Hotel Reviews

Customer Rating 3 / 5 from 1 Customer Review

Holiday Date:6th Sep 2016
Accommodation:Kleopatra South Star Hotel
Room:1 Bedroom Apt
Board:Self Catering
(3 suns)

Positives: nice and spacious, kitchenette equipped with a pot, a pan, cutlery etc, fridge. Large balcony. Nice size pool and shallow toddlers pool. Located very close to the beach, about a 2 or 3 minute walk down the road opposite the hotel. Supermarkets selling everything just opposite hotel, another next door and a 3rd one 1 minute down the road on the left. Butchers less than a minute away on the left.

Negatives: we had a cracked toilet seat, when we asked for it to be replaced it was replaced the next day with a disgusting yellow stained seat, instead of a new one. Shower kept turning from medium to really hot and then to really cold by itself which made it hard and dangerous to shower our 10 month old baby but this was replaced the next day and then it was fine. If you're in a room on the road side, there is a lot of traffic noise through the night. The wifi signal is very poor and we could not connect in our room so we had to use it in reception lobby area. Small insect/ant type of creatures found in the dish drying rack and also in bedroom cupboard, cigarette butt found behind the kitchen door, balcony table was never wiped down during our stay and also stained towels. Staff member who work at the restaurant/pool bar always pestered us to eat at the restaurant which made us want to avoid him when coming/leaving the hotel everyday and because we didn't eat there, after a few days he just started to ignore us completely as though he was annoyed or upset with us. A member of cleaning staff didn't even smile back when I greeted her with a smile and said hello on the first day. From customer service point of view, customers should come first, when the small lift arrived on our floor the cleaning lady got in with her laundry instead of letting me and my pushchair go first. Lift is very small so can be hard getting larger pushchairs or wheelchairs in. Also hotel is not suitable for wheel chairs because you have to go up about 8 or 9 steps to get to the lift from the reception. Pushchairs can be carried if you have someone to help or if you ask staff but for wheelchair users it would be more of a struggle. Overall, our stay was okay.

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