Mr M Madgwick , Portsmouth

Food very poor.

Mr S Warren, Nottingham

We thought this hotel was lovely nice and clean. Food was OK, we always found something to eat. There was British people moaning there was no English food but you’re in Bulgaria, what did they expect. We did eat out for breakfast most mornings but that was our choice.

Maid service every day and bed linen changed and towels every day. We was on the third floor right opposite the tiki pole dancing bar which was open 24 hours but once we closed our door it didn’t bother us.

I would say the size of the dining room was not able to cope with the amount of people in the hotel but we would stay here again. Safe was very expensive 60 levs for the week. There were quite a few guests staying there that were very rude to staff and other guests. We thought the staff were very helpful and polite.

The only other downside was while the dining area was closed off you had to walk all the way around the hotel to get to the pool area.

We travelled as a couple but there was a children’s club and animation team for kids and adults and children also have a buffet area for them only open at lunch though.

Mr A Kitto, Mountain Ash

Nice position but food only for eastern European and all cold, also pool bar area dirty.