Ariston Hotel
Dubrovnik, Croatia

Mr S Chimes, Dunmow

Just returned from spending 6 days at this location.

Positives - Hotel has great sea views and upgrade to sea view is a must. Room was modern, clean and very pleasant. Nice sunbathing area by the sea on the rocks with lunchtime / evening bar and restaurant. Good gym. Short walk to bus stops for old town, gruz etc, and walk to main lapad centre. Various trips available to book via hotel and jetski to hire by the swimming area. All staff were genuinely helpful and hardworking.

Neutral - Breakfast was continental affair with Bavarian biased. No pancake / waffle / omelette station which was a surprise as now standard in hotels of this standard. I was in the minority of guests with half board option. Unfortunately the buffet meal on 1st night was poor. The other nights were just OK but definitely could improve as the hotel's pay restaurants were very good - perhaps offer a limited off menu meal instead of buffet given limited number of guests taking half board?

I would definitely recommend this hotel as good value for money and would return. Would of given 5* but breakfast / buffet food could be better.

Mr P Carter, Rugeley

Half board: great service; staff very helpful and good English; good sunbathing and pool; nice room; good facilities; excellent water sports nearby; breath taking views; good bus service into Dubrovnik; good buffet food (but no a la carte evenings included). Met with owner Dennis very charming and great ambassador for his hotel: told us of further planned improvements and free extended use of one room as late departure. Only downside: had to pay for drinking water with evening meal (though freely available with wide selection of drinks at breakfast).

Mr D Newman, Solihull

My wife and I stayed at the Ariston Hotel for a week, it's set in a lovely location, the scenery was stunning and it was right on the sea front. We didn't get off to a good start; I checked in and was asked to take a seat, the room would be available in 2 minutes then the lady disappeared. After 40 minutes, with steam coming out our ears, I went back to the reception desk to enquire when the room would be ready, a very nice man then handed me the key cards and told us where to go but still no sign of the young lady who I originally booked in with.

Anyway, the hotel was very clean, the room was serviced daily, our room was kept clean and tidy by a very pleasant lady called Marina (thank you!). In fact all the staff were all very courteous and friendly (some of the reception staff could however do with some continued customer service skills training).

We walked along the coastal pathway every day to Lapad, it's probably about 600 metres, the scenery was absolutely stunning, the Adriatic was crystal clear (also very salty). Just a short way down the coastal path about 300 metres you'll find the 'cave bar', go and check it out! Stunning cave and the service inside and out is good. Back at the hotel, the Cocktail Bar and Lounge 'on the rocks' is very good, views are stunning, the service is slick and staff very attentive and friendly.

Apart from breakfast, which was slick and very well organised, and I might add had lots of choice; we didn't eat in the hotel as, to be honest we didn't fancy anything on the menus. But that was our choice. The eggs (fried, poached and omelettes) were all cooked fresh by a very nice young man.

Mr W Power, Basildon

The hotel was lovely, clean and the bathroom and bedroom a very good size. The lady who cleaned our room was really polite and accomodating considering that my two sons room was frequently not available to be cleaned and a typical boys room ie clothes everywhere and the beds with them still in it until late. She would try her best to clean it everyday. Air conditioning was very good and set at a good level. The view from the room was not good though and when it was very hot we spent some time in the room, would have been nice to sit on a balcony looking at a view. Food was very good and plentiful.