Our Sunshine.co.uk Promise

Our Sunshine.co.uk COVID Promise

To our trusted Sunshine.co.uk customers,

These are challenging times, and now more than ever you need a holiday company that you can trust to work with you to plan your perfect holiday. Not only that, but you deserve to be able to enjoy your holiday knowing that your safety is our priority, and your money is being looked after.

With that in mind, here is Our COVID Promise, direct from everyone at Sunshine.co.uk to you:

COVID Cancellation Cover included with every package holiday

- We’re offering pre-trip cancellation cover, including for COVID-19, built into every package holiday, meaning that if you or one of your party contracts COVID-19, or is required to self-isolate, before you travel, your cancellation costs are covered.

- See what’s included in your policy documents and check out our COVID Cancellation Cover page for more detail.

No Sunshine.co.uk amendment fees

- We won’t charge any Sunshine.co.uk amendment fees should your chosen destination become COVID-affected, and we will help you change your holiday dates, or to select from a wide range of alternative destinations. Please note, supplier charges may still apply.

- Please see our full business terms for more information

Change your holiday dates

- We'll help you change the dates on your booking if quarantine or testing restrictions make it impossible for you to fly, or if you're simply not comfortable travelling due to your destination's red zone' status. We won't charge any Sunshine.co.uk amendment fees, but please note, supplier charges may still apply.

- Please see our full business terms for more information

COVID-compliant hotel partners

- We will ensure that the hotels we work with have to comply with local COVID rules and regulations, so you can enjoy your holiday in complete peace of mind, knowing that your safety is our priority.

- Check out our Coronavirus FAQs page to help you plan your holiday.

 Last, but not least, we ringfence all customer payments in a secure trust account, so you can book with confidence safe in the knowledge that your money is in good hands.

Looking forward to getting you some sunshine.

From all of us here at Sunshine.co.uk

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