Our Sunshine.co.uk Promise





Our Sunshine.co.uk Promise


To our trusted Sunshine.co.uk customers,

These are challenging times, and now more than ever you need a holiday company that you can trust to work with you to plan your perfect holiday. Not only that, but you deserve to be able to enjoy your holiday knowing that your safety is our priority, and your money is being looked after.

With that in mind, for holidays booked in January 2021, here is Our COVID Promise for summer 2021, direct from everyone at Sunshine.co.uk to you:

Secure your 2021 summer holiday for just £30pp or less

- All of our short-haul summer holidays can be secured for just £30 per person or less, with balances not due until 30 days before your departure.

- Short-haul refers to flights under 5 hours and summer 2021 refers to departures from 1st May to 31st October. Booking needs to be placed before 31st Jan 2021. For further detail on our low deposits see our flexible payments page.

COVID Cancellation Cover included with every package holiday

- We’re offering pre-trip cancellation cover, including for COVID-19, built into every package holiday, meaning that if you or one of your party contracts COVID-19 before you travel, your cancellation costs are covered.

- See what’s included in your policy documents and check out our COVID Cancellation Cover page for more detail.

Cash refunds within 14-days of cancellation

- If your package holiday can’t be provided due to COVID, we will commit to refunding you in full, and in cash, within 14-days of cancellation.

No Sunshine.co.uk amendment fees

- We won’t charge any Sunshine.co.uk amendment fees should your chosen destination become COVID-affected, and we will help you change your holiday dates, or to select from a wide range of alternative destinations. Please note, supplier charges may still apply.

- Please see our full business terms for more information

COVID-compliant hotel partners

- We will ensure that the hotels we work with have to comply with local COVID rules and regulations, so you can enjoy your holiday in complete peace of mind, knowing that your safety is our priority.

- Check out our Coronavirus FAQs page to help you plan your Summer 2021 holiday.

 Last, but not least, we ringfence all customer payments in a secure trust account, so you can book with confidence safe in the knowledge that your money is in good hands.

Looking forward to getting you some sunshine in 2021.

From all of us here at Sunshine.co.uk

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