Travel to Tunisia Update 10th July 2015 - supplier terms
Posted by Rebecca Gill, 10th Jul 2015
Update 10th July 2015 following FCO advice
We can now provide updated information from airlines as to the detailed terms they are offering for cancellations and amendments. Any accommodation and transfers booked will also be cancelled free of charge in line with these terms.
If you would like to amend to an alternative destination then please advise us of your options and we will look into this for you, any existing monies paid will automatically be transferred to your new booking.
Airlines terms are:
Thomson: Cancel or amend free of charge for departures up to and including 31st October 2015.
Easyjet: Customers who have booked to travel to Monastir can transfer to a different flight/date free of charge or offer flight vouchers to the value of the unused flights if passengers prefer not to travel. (updated 8th July)
Thomascook: Passengers due to travel from the 10th July will be able to receive a full refund on cancellations or amend their holiday to another destination free of charge until 31st October 2015
Jet2: Departures up to 8th July will be given a full refund. (updated 28th June)
Monarch: customers who have booked to travel can either amend their holiday/flight to travel to an alternative destination or receive a full refund. (No fees will be charged but any fare difference will be payable to travel by 31st October 2015).
We will provide updates as soon as we know more.
We are currently experiencing a high volume of calls and emails but we are contacting customers in departure date order to discuss their booking. Please bear with us.
We appreciate your patience at this time.
We can now provide updated information from airlines as to the detailed terms they are offering for cancellations and amendments. Any accommodation and transfers booked will also be cancelled free of charge in line with these terms.
If you would like to amend to an alternative destination then please advise us of your options and we will look into this for you, any existing monies paid will automatically be transferred to your new booking.
Airlines terms are:
Thomson: Cancel or amend free of charge for departures up to and including 31st October 2015.
Easyjet: Customers who have booked to travel to Monastir can transfer to a different flight/date free of charge or offer flight vouchers to the value of the unused flights if passengers prefer not to travel. (updated 8th July)
Thomascook: Passengers due to travel from the 10th July will be able to receive a full refund on cancellations or amend their holiday to another destination free of charge until 31st October 2015
Jet2: Departures up to 8th July will be given a full refund. (updated 28th June)
Monarch: customers who have booked to travel can either amend their holiday/flight to travel to an alternative destination or receive a full refund. (No fees will be charged but any fare difference will be payable to travel by 31st October 2015).
We will provide updates as soon as we know more.
We are currently experiencing a high volume of calls and emails but we are contacting customers in departure date order to discuss their booking. Please bear with us.
We appreciate your patience at this time.
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