Mrs J Atkins, Dunstable

Excellent.

Mr N Anderson, Marlborough

This was our second stay at the Hotel in 6 months - the first being October 2016. It is important to understand that the Inn Hotel shares a site and all facilities with the Resort Hotel. The only difference between the two being the rooms at the Resort are nicer. The pools are for both guests as are the dining rooms, animation team, library and health spa. The rooms at the Inn are a little basic but OK. The food has improved with a new chef and is typical all-inc 4* food.

There are additionally people who wander round the hotel trying to sell you stuff (so massages, beauty treatments, catamaran trips, camel rides, horse-riding etc). This is great - if you say no I don't believe they pester you. But if you are or show an interest they are way too intrusive. Also Catamaran sales person was very rude to us and one other English group too - because we both turned down a trip with him. There are boat/snorkelling and diving trips leaving from the hotel. We have done all of these and they are really great and good value.

So you need to be aware there are very few English people - mainly German or Belgium. Location is awesome - Free hourly bus to beach, (if you don't want to sit round the pool or at the lagoon) and a three minute walk from Downtown which is Downtown for the El Gouna resort with a supermarket, shops, restaurants, bars. And a tuk-tuk ride from the Marina.

You get nice beach towels (1 per person). Is family friendly with lots to do. Hotel are good at communicating the range of activities that they organise.
The alcohol is not very good. Watered down local brands only and only gin/vodka etc. Cocktails are from a choice of 5. This is the worse part of what is provided. Not saying we wanted top notch - but a drinkable Gin and Tonic would be nice on holiday!

Mr A Taylor, Barrow-in-furness

Room service was excellent, hotel spotless as usual. Nothing too much trouble for the friendly staff.

Mr S Lyons, Bushey

Great staff and friendly atmosphere.

Mrs C Emson, Derby

Fabulous, 4 pools plus a lagoon and sea beach. Two restaurants and delicious food - all freshly prepared.

Mr B Elmes, Burnley

Food was very repetitive.

Mr M Clarkson, Goole

Too much hassle at meal times, queuing was terrible. Best time was morning breakfast, no hassle. Food have had better for a 5 star, found staff in restaurant very distant and did not want to know the English as far as me and my wife were concerned. Been in better in Egypt.

Mr R Ferguson, Stoke On Trent

Excellent in all areas, cleanliness and comfort, food AND drink, facilities and location. Best of all were the staff for their service.