Sunny Days El Palacio Resort Hotel
Hurghada, Egypt

Miss N Tattersall, Darwen

Lovely hotel. Staff were amazing and couldn't do enough for us. Very friendly and polite. The Italian restaurant was nice however menu needs to be on a 1 week rotation to add a bit of variety. Hotel was extremely busy at times due to it being Egyptian holidays and some guests were not as respectful to others as we would have liked. Overall a fantastic holiday.

Mr N Almushatat, London

I would not give this hotel more than 2 stars and if you are not Russian, I would not recommend it. The only good thing about this hotel is the staff - they are angels.

Mrs V Cleobury, Stafford

Excellent holiday. Food much improved and all staff very attentive.

Mr N Hendley, Manchester

Very beautiful place, food wasn't too good at first but got better as time went on. All staff where very polite, Zaad, very good pool bar staff. Mahmoud, was very polite around the pool as he was the life guard. Zizo was very helpful when booking our trips. Would go back again. The hotel was clean and our room was cleaned every day.

Mr M Fitzgerald, London

The hotel location was fantastic but unfortunately the hotel itself is run down and the food and beverages dreadful.

Mr M Hall, Manchester

Just Okay.

Mr I Ranger, Eastbourne

Firstly we were shown to our room which was on the second floor with no lift. After requesting a ground floor room, moved after 1 day! All meals were tepid, plates were cold. Basically we were not impressed. On a good note staff were brilliant. The Animation Team were great and worked so hard.

Mr A Radcliffe, Chesterfield

Lovely hotel. Very clean with plenty of sunbeds and entertainment. The only reason I didn't give 5 stars was the poor food which was very repetitive. The rooms were comfortable with a large balcony and safe. Towels changed everyday in the room and for the beach. The staff were fantastic. The guests were about 70% Belarus, 20% German and 10% British.

Miss V Jones, Welwyn Garden City

Staff very friendly and helpful, decor a little sad in places and bedroom, balconies a little tired looking. Evening entertainment average, location for sea was superb and pool bar, pool and sea lagoon all excellent. Free wifi was rubbish and my iphone email was hacked. I would probably return just because staff are great and for a relaxing week in sun on the beach it was ideal.

Mrs N Sangster, Southall

The hotel outside was stunning. The beach area and pool area was amazing, however the food was really poor and the rooms very outdated and cleaning not done regularly. Staff were all friendly but this was due to getting tips, would not be on my holiday list again. Guest relations were good and helped and food did improve for couple of days. Hotel was more based around looking after the locals who were on holiday and restaurant staff looked after them giving them extras. Only good thing I lost weight but had to eat in local marina.

Ms E Kane, Glasgow

Lovely location, great staff, good amenities and lots to do if you want to join in with the animations team, or just laze about at the beach or pool. Great snorkelling in the reef at the hotel.

Mr S Reeves, Darwen

Gorgeous location. Rooms are a bit tired but are being renovated. Clean and comfortable bed. Food was good, plenty of sun beds. Staff are awesome and cannot do enough to help. We loved it and plan to go back very soon.

Mr D Hurst, Wigan

Lovely design built to create an inlet of sea between the two main buildings. All staff were very nice and polite. Decent entertainment program. Food OK.

Mr D Hurst, Wigan

A lovely designed hotel, shame about the food.

Mrs J Williams, Bristol

The position of the hotel is fabulous however, the hotels rooms really need updating, the furniture looks tired and outdated. We found mealtimes quite stressful, it was difficult to find a table at times and finding cups, plates and cutlery was often a nuisance, many times having to wait to be able to have tea or coffee as there were no cups. The staff just didn't seem able to keep up. The food was only ok and became repetitive as the week went on. I began to dread going to the restaurant and started to eat away from the hotel. It was made all the more unpleasant by the manners, the pushing and queue jumping of the Russian guests staying here. We were the only British guests there. I would not stay there again.