Secrets Lanzarote Resort & Spa - Adults Only
Puerto Calero, Lanzarote

Rating 5

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Holidays at Secrets Lanzarote Resort & Spa - Adults Only in Puerto Calero, Lanzarote
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Located on the seafront and next to the exclusive marina of Puerto Calero, this hotel offers guests fantastic views, extensive services and five-star luxury.


Facilities

  • Satellite/TV
  • Heated Pool
  • Laundry
  • Elevators
  • Spa Facilities
  • Games room
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Air Conditioning
  • Bar
  • Bicycle Rental

## Adults Only - 18+ ##

The hotel offers guests a choice of four outdoor swimming pools including a separate children's pool, all efficiently heated seasonally. There is also a games room, garden area and an entertainment and fun pub (open seasonally) and a fully equipped spa. Please note not all services in the spa are complimentary.

The main restaurant is a buffet-style restaurant and serves a range of international cuisine. There are three further restaurants including two à la carte options that are open seasonally. Snacks and drinks are also available throughout the day from thee bar areas.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Secrets Lanzarote offers 331 light and spacious rooms. All accommodation has air conditioning, a private bathroom, satellite TV, telephone, safety deposit box and a minibar (local charge).

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

All Inclusive schedule (subject to change):

Breakfast: 07:30-10:30
Lunch: 13:00-15:30
Dinner: 19:00-22:00 in winter, 19:30-22:30 in summer
Snacks: 10:30-17:30 (Drago Bar), 10:30-13:00 and 15:30-19:00 (pool bar)

All meals are served buffet style in the main restaurant. For drinks, a selection of locally-produced alcoholic drinks and soft drinks are available. Please note that the All Inclusive service ends at 12:00 noon on your day of departure.

The All Inclusive information is a guide only and may be subject to change and/or availability.

TripAdvisor Traveller Rating
Based on 6222 reviews

Disappointed

16 Nov 2019
So I booked an amazing holiday for myself and my best friend for her birthday. This hotel looked and sounded lovely online. After spending 2,000 for 3 nights we were left greatly disappointed. All...

Fabulous holidays

17 Oct 2019
Me and my boyfriend stayed at Hesperia from 19th till the 26th of September. We had a late arrival (after midnight) and after we’ve been checked in we could have our dinner at the buffet restaurant...

Amazing!!

14 Oct 2019
We had a family holiday of 8 adults with a range of tastes, the amount of food on offer easily catered for all our tastes and although the hotel was fully booked the staff were both attentive and...

Location

The nearest beach is 6.3km away and it is15km to Lanzarote Airport.

Address: Urbanisation Cortijo Viejo, Puerto Calero, Lanzarote, 35570, Canary Islands Telephone: 0034 828 080 800

Secrets Lanzarote Resort & Spa - Adults Only Reviews

Customer Rating 4.3 / 5 from 24 Customer Reviews

Holiday Date:31st Jul 2017
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin
Board:All Inclusive
(5 suns)

What can I say, absolutely amazing. Got met at the door, suitcases taken off us, glass of champagne and on arrival we were taken to our room by a member of the staff. The room was cleaned every day and around the pool was spotless. As for the food, it was just beautiful; I think we put a stone on. We had a lovely surprise from the manager on the Sunday, we went the market and came back to hotel room and we had a bottle off champagne, some chocolate and a lovely flower arrangement in our room. I can't fault the hotel staff, cleaners or waiters one bit.

Holiday Date:13th Jul 2017
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Standard Room - Sea View
Board:All Inclusive
(4 suns)

Spent only 2 nights for a short break. Booked a standard room with sea view. Room conveniently situated for pools and sun terraces and very comfortable and spacious. Buffet good if you choose carefully - plenty of choice. Dined in La Caleta restaurant where one night is included with each all inclusive holiday booking. Excellent food and ambience. Evening entertainment in the hotel could be better. Were told the hotel was full but never felt crowded. Plenty of sun beds and areas to sunbathe and staff were always helpful courteous and friendly. Will certainly go there again.

Holiday Date:8th Dec 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin
Board:All Inclusive
(4 suns)

Pools nice, staff friendly, food good.

Holiday Date:19th Nov 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Standard Room
Board:All Inclusive
(5 suns)

First class experience. Big improvement in several areas of the Hotel.

Holiday Date:23rd Oct 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Mountain View
Board:Bed & Breakfast
(4 suns)

Great room, service and hospitality.

Holiday Date:25th Sep 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin
Board:All Inclusive
(3 suns)

Definitely not 5* as it is advertised. Maybe a 4* at the most. Paid for all inclusive but it's not worth the extra money, main restaurant is all inclusive but you can't eat at the pool bar in the day you have to pay. You can eat at the beach bar but only certain items. Drinks again some items are inclusive.

Rooms are spacious but a little dated. No wifi in rooms, only in main reception, parts of the pool and beach bar. Some of the staff were rude. No free bottle water in the room, everything in the mini bar was chargeable. Couldn't check in to the hotel until 3pm regardless of what time you arrived from your flight.
Pool beds were cheap and very uncomfortable, many were broken and dirty. Also when walking by the main pool for breakfast I notice that around the pool had not been cleaned as there were drinks from the day before by the empty sun beds. Also you have to pay €20 refundable deposit if you want to use the pool towels. Also had to pay €60 each to use the spa (no treatment included in that price). The bar underneath the beach bar you have to pay for the drinks regardless of being all inclusive.

Food was the best selection I've had at a hotel before. Didn't see any entertainment even though there was some advertised, went to the location but was closed. Will not be returning.

Holiday Date:24th Sep 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

The hotel was wonderful and the staff were very helpful.

Holiday Date:29th May 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Standard Room - Sea View
Board:All Inclusive
(4 suns)

Lovely resort, this was our 3rd visit. Super friendly and helpful staff. The only thing, some of the sun loungers and umbrellas by the pool could do with fixing or replacing as some are a bit ratty or broken.

Holiday Date:27th Feb 2016
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin
Board:All Inclusive
(5 suns)

We've been staying at this hotel for approx 10 years and the current staff and experience is probably the best we've ever had. It's not a 5 star hotel by UK standards but we overlook this due to its stunning, quiet location.

Holiday Date:10th Oct 2015
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Rooms clean and spacious, staff very polite, food very repetitive. Reception very slow to process, pool area and grounds kept very clean, towel system very good. Great hotel if you just want a quiet holiday, as entertainment is very limited. This is definitely no longer a five star hotel, I stayed here many years ago, and hotel now look tired and dated.

Holiday Date:17th Sep 2015
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Mountain View
Board:Bed & Breakfast
(4 suns)

Hotel was very clean, some pool loungers could do with updating. Fabulous breakfast (we were B and B). Staff very friendly and helpful.

Holiday Date:9th Sep 2015
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:Bed & Breakfast
(4 suns)

This is our second stay at the Hesperia, the first being fantastic but the second was disappointing. We had a fantastic time but the hotel seem to have dropped standards and would not class it as a 5* hotel. Would consider going again if reviews advised that certain issues have been improved.
The room was standard, did not get cleaned every day and we had to ring down for fresh towels as a result. Staff were over worked and you could see it was a struggle with the amount of guests at this time.

Holiday Date:10th Jul 2015
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Mountain View
Board:All Inclusive
(5 suns)

Beautiful hotel, staff were very pleasant, rooms were clean, could not fault this hotel.

Holiday Date:24th May 2015
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:All Inclusive
(2 suns)

Both hotel restaurants closed. Males had to wear trousers into the buffet in the evenings! Interior of hotel needs a refurbishment, all furniture faded and tired. The two outside bars closed at 19:00! I had to sit in a very old and tired bar inside by the reception for pre dinner drinks. This was a very disappointing holiday/hotel very poor!

Holiday Date:14th Oct 2014
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Mountain View
Board:Bed & Breakfast
(5 suns)

Good hotel, perhaps not quite a 5 star due to some little details like the bathrooms which weren't great. Other than that the hotel was very clean, breakfast was excellent and the pool areas were all nice.

Holiday Date:7th Oct 2014
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:Bed & Breakfast
(5 suns)

This was our third stay at the Hesperia Lanzarote and again it did not disappoint! Being only a 20 euro (October 2014) and 10 minute cab ride from the airport it is an ideal spot for a short and long holiday. We only ever stay as B&B guests, choosing to dine at the Peurto Calero restaurants in the evening. The breakfast buffet is incredibly varied and food truly superb. There are a number of restaurants and when we have lunched at the pool bars previously they were a good standard.

The hotel has not changed over the years and some areas could do with a freshen up, for example some sun loungers were broken although this is a minor point. Check in super efficient as was room service when we requested a bucket of ice. Drinks service around the pool was very good although I cannot vouch for service in peak season as we were there start October.

Cleaning of rooms was exceptionally good too. Friendly helpful staff whenever needed. Didn't need to use the kids club as left children at home but it seemed as though the children were well entertained in the pool and the kids club chap always seemed full of beans and smiles.

There is a small beach area and jetty into the sea for sea swimming and snorkelling. We would definitely recommend this hotel.

Holiday Date:12th Sep 2014
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

Great staff, great food and excellent room. Stayed at other hotels on the island and the Hesperia was superior.

Holiday Date:11th Jul 2014
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

Stylish hotel with beautiful grounds and pools. Helpful and friendly staff. Plenty of choice at main restaurant, good guality food, something to suit even the fussiest eater. Whole complex spotless, wonderful position with marina near by.

Holiday Date:30th Jun 2014
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Pool, bars, staff, breakfast were great.

All inclusive was excellent value - don't understand why anyone would only go half board - even got to use the 2 other restraints which were very good

Down sides were main restaurant on evening was limited, bathroom a bit dated, and evening entertainment was poor, none of which would expect in 5* hotel also room had a spare bed which we didn't need and got in the way, we asked reception 3 times to remove it but they didn't bother.

Having said all that it was far cheaper than other 5* hotels we've been to, so excellent value for money.

Holiday Date:29th Jun 2014
Accommodation:Secrets Lanzarote Resort & Spa - Adults Only
Room:Double Or Twin - Sea View
Board:Half Board
(4 suns)

Second time we have stayed there. May go again next year.

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Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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