Riadh Palms Hotel
Sousse, Tunisia

Mrs M Patel, London

Very clean and friendly hotel. Good service at all times and all the facilities in there. It is definitely a five star and activities for kids too.

Mrs M Tattum, Warrington

Clean hotel but quite tired, broken tiles here and there. Food was lovely and fresh and the staff were very friendly, I would go back.

Mr K Crane, Trimdon Station

Although the rooms are tired (which is the norm in Tunisia) the rooms were cleaned daily. The hotel itself was always being cleaned, which was nice to see. The pool was lovely, we didn't use the pool as we're more beach people, but plenty of people did use it and we heard no complaints, we couldn't fault it at all. The beach was wonderful, clean and well kept. The security were absolutely fabulous. There were plenty of water sports available (at a charge of course), but the amount of people using them proves they must have been worth the money. We booked for a Spa, Turkish bath, salt scrub, seaweed wrap, sauna, massage and facial it lasted 2 hours and only cost about £35 per person, well worth every penny. We hired the safe key for 3 dinar a day (approx £1) and it was well worth it. The food could not be faulted, there was plenty of choice to suit everyone's taste. We've been to Tunisia now 5 times and this is the first time we can honestly say how good the food was. During our 11 night stay we didn't have a single bad meal. There was always somewhere to get something to eat, pizza, snacks, doughnuts and pancakes were always available during the day. The staff were just excellent, they were friendly, polite and very helpful, no matter who they were. I'd give their staff customer service 5* We would highly recommend this hotel to everyone and finances allowing we would definitely book up again in the near future.

Mrs K Wardlaw, Stockport

Mrs M Smith, Colchester

The hotel was tired and well used, it could be very grand as it has beautiful features and very large, but first impression was that they could not be bothered. Generally it felt like staff could not be bothered, on arrival reception staff were rude and unfriendly and unwelcoming, lobby staff and some waiters were more friendly and helpful. The pool and sunbed man and bar and waiters staff were the opposite, they could not do enough for you and always friendly. The outside pool area is large and clean with many comfy sun beds but the pool is numbing and cold. The gardens are well maintained and pretty. The food was plentiful and creative but bland. Not much for children to choose with the exception of breakfast which was good. The all inclusive drink was plentiful but only available indoors in main area. Inside pool was warm but shower area filthy. Security on all doors and felt safe. The area of Sousse was interesting, the main town was a good 20 min walk along a promenade. A train for tourists runs outside to Port el Kantoui. We had a relaxing time in the daily warm sunshine and felt that we got what we paid for.

Mrs Y Wood, Bradford

Hotel brilliant food best I've had and I have stayed here now 5 times. Staff lovely. Rooms clean and spacious.

Mrs L El-essawi, Maida Vale

Overall the hotel was in reasonable condition by Tunisian standards. The room we stayed in was clean and had a relatively new bathroom. Rooms cleaned each day. Wi-fi access hit and miss. Good choice of foods for every taste. The downside was extremely noisy, loud music that went on from early morning to 11.30 at night. Ok if you like the Butlins/Pontins kind of entertainment with karaoke. Staff on reception very pleasant. Only went twice to hotels beach which although was clean and the beaches are amazing, too many drunks.

Ventured 5 minutes walk and found a 10km expanse of beach almost deserted and you can hire sunbeds and umbrellas for £2.50 per day and get to see the real Tunisia too. Good location in the middle of medina and Port el Kantaoui which can be reached by noddy train very cheaply and a great way to travel. Apart from the loud music and karaoke each night this was a good holiday but we won't be returning.

Mrs G Borg, Stalybridge

Hotel very clean and staff friendly. What lets this hotel down is cold food, a good selection of food but not kept very hot and only one microwave

Mrs A Pool, Wakefield

Food was great. Hotel a little tired and requires updating. Bar staff in the lobby were fantastic.

Mr R Francis, Manchester

Arrived about 11am, room wasn't ready till 2pm but we was able to get a late breakfast. Had to wait around for room, it would have been nice to get room a bit early. The room was lovely, clean and spacious bathroom also clean. When we had a bit of an explore around the hotel we found the staff to be very helpful and friendly, cleaners always cleaning floors and making sure the hotel was tidy. The restaurant was lovely and plenty of food on at all times. We had the second sitting and we could understand why they had to do that as the hotel was full which we didn't mind just being me and my wife. The hotel pool area was great for kids and the animation team worked hard all day to keep guests entertained. The beach was beautiful and we felt safe with all the security on front and back of the hotel. We found a quiet spot in the garden terrace area and went there nearly every day apart from going on excursions which were organised through the hotel rep and well worth the money. We used the spa package 2 days for 130 dinars each which was so relaxing after being on a 2 day desert safari and the staff were really nice. The only drawback I would give is the sunbed situation with guests putting towels down at 6 in the morning so if you wanted round the pool area you had to get up at the crack of dawn. Overall we had a relaxing time and if we came back would probably go to the same hotel.

Mr K Carr, Cannock

Clean rooms, although a bit dated. Pool nice although quite small for the size of the hotel. Plenty of sun beds. No fridge or kettle in the room but you can hire them. Also hire safe in room. Food excellent, drinks okay, family friendly. Right on a beautiful beach unfortunately jelly fish in the sea. Staff are superb and a credit to the hotel. BBQ in beach bar daily with salad and pasta, could have done with some fries as 2 weeks of pasta gets a bit boring. Would definitely return.

Mr T Nicklin, Cannock

Staff friendly, food good, needs updating as furniture in rooms are old. Needs a fridge in every room and tea making facilities needs a better children's menu and make it easier to get water.

Miss C Inman, Oldham

Rooms very clean, basic but comfortable, pools and beach really nice with bars on both, staff friendly though some of them pestered you into buying things which was annoying. Other guests were pleasant too. Food was ok, good variety but as it was a buffet you could tell it had been sitting there for a while. But that is my only complaint about the food, otherwise well cooked and tasty. Only rated it 3 stars because of the food and how basic it was but would definitely recommend.

Ms Z Jeewa, London

Very large late 80's style hotel, mostly friendly, clean and efficient in all aspects of the services of the hotel. Just that they don't have any fridges in the rooms we were shown and stayed in, also no pool towel facilities available, so bring your own beach towels for the sun loungers.

Miss F Harwood, Salford

Great hotel, on the beachfront.

Ms M O Carroll, Tisrara

I had an overall pleasant experience at this hotel. I found it clean and the staff very helpful and friendly. The grounds, both inside and outside, were well maintained. It was disappointing to have some elements of the all-inclusive not available prior to 1st May, such as the a la carte restaurants, the pool bar and cafe. It was also a let-down not to have the outdoor pool heated. WiFi was readily available in the public areas but could be slow at times. Food was plentiful and serving staff remained pleasant despite being rushed off their feet.

Mrs R Jackson, Coventry

The hotel was clean, pool and beach were lovely. The surrounding area was not nice, felt unsafe especially at night. The staff were not always polite and helpful. My daughter's mobile phone was stolen from the room. There are signs about warning that no responsibility will be taken by the hotel for any items kept in the room. We took everything with us on all but one occasion. That's all it took. Not nice.

Mrs R Jackson, Coventry

Staff not very polite and helpful. My daughter's mobile phone was stolen from the room. Location was good, beach and pool lovely.

Mr H Azad, Bradford

My stay in Riadh palms was a very nice experience. I thoroughly enjoyed the view from my balcony. The bedrooms were nice and clean. The receptionists were helpful especially Sabri on the exchange counter, however the waiter who served us on our table never smiled and we would always say to him smile. The hammam was great, the pools were clean. I would go back to stay at this hotel. On the downside that lets the hotel down is the wifi. Having no wifi in the bedrooms is letting the hotel down. We stopped 2 weeks and we loved it, the kids had their bit of entertainment games, snooker and other games. The restaurant had a variety of foods. I enjoyed it very much. Thank you for a lovely break at the lovely Riadh palms.

Mrs S Mehmood, Bradford

Had a great time at Riadh Palm Hotel, so much to do, great entertainment, great spa treatments. Rooms were cleaned everyday with fresh towels, maid was very good, staff very helpful especially reception staff and exchange staff. Would highly recommend it. What you see is what you get, there is nothing fake about the Hotel.