Mrs K Bailey, Coventry

I found the apartments very run down and in desperate need of a tidy up/renovation. We were not even able to lock our patio door and windows as they were so old, presenting security issues. We had ants, however these were promptly dealt with once we let Reception know.

The pool area was very tired and the sunbeds were filthy, particularly when you see the quality of the pool area next door in The Corralejo Village Hotel.

There was no entertainment, apart from when we were invited to occasionally join in some activities, such as volleyball and water polo next door -although Gary did his best to include everyone, I felt that maybe he was restricted in what he could offer. It felt very divided - 'us and them'.

The food and restaurant facilities were amazing, however, we were restricted on times we could share this with the hotel next door, making us feel pretty 2nd class!

The staff were all lovely!

There was evening entertainment next door, however we were not permitted to enjoy this, as we had to eat and return back to 'the other side'.

Generally we enjoyed our holiday, but that was because we made the most of it, with the people we were with, however I wouldn't return to these apartments, unless they had a lot of work done to bring them up to a better standard!

Mr J Hughes, Newhaven

It was great, basic apartments but all you need for a few weeks away in the sun.

Mr J Palmer, Belfast

Great location but rooms need an upgrade. Rooms were cleaned regularly and fresh towels left. Beds were OK but pillows not the best. Plenty of sunbeds and nice pool. This was 2nd year at apartments, I would stay again but have heard they are going all inclusive.

Mrs K Hornsby, Brighton

Friendly helpful staff, apartments had a little tlc. Food much improved.

Mr B Wood, Birmingham

Rooms were of a average standard, clean and spacious. Facilities - this is where the problem lies, it has been converted to an all inclusive for 2017. There are no facilities for A/I, a restaurant that seats approx 48 persons there are 84 apartments for a minimum of 2 people, that's 168 people for 12 tables, the lounge area seats 12 people max, no entertainment, a pool bar/shed has limited facilities with one table and 3 chairs. Food was sent from the next hotel and was often cool on arrival with no facility to reheat (microwave).

It is a shame as this is a good 3 star self catering complex well laid out with nice gardens and helpful staff, I'm afraid a lot of people will be disappointed if they are expecting A/I facilities here.

Miss L Beattie, Millom

Restaurant too small, didn't have much variety of the food which was cold when you got it. No entertainment, conservatory leaked in when it rained, didn't have enough space for many people to sit in at night, very steep steps near the bar area and not disabled friendly. For what I paid for, I would of expected it to be a lot better.

Miss T Connell, Enfield

Very low quality accommodation.

Mr N Sayers, Warrington

Clean basic apartments. Good location for shops, bars, beach. Staff friendly and helpful. Food very very basic - very little selection. Very slow in refilling empty dishes.

Mr D Whyte, Stoke-on-trent

Unfortunately my wife had a stroke on arrival and was hospitalised. The staff at Alisios Playa from Antonio and Sara on reception to the rest of the staff treated me as family. No matter what the outcome I will always remember the warmth offered to me in my distress. Amazing people.

Mr A Catterall, Wigan

Staff great people, the apartment was dated but you get what pay for. So happy with the holiday, great place.

Miss B Walters, Manchester

Great apartments for a 2 star, although they are ready for a refurb. The staff were really helpful. We were All inclusive and at the 4 star hotel next door which was great.

Mr V Eccles, Blackpool

Mr B Stanford, Ferndown

Been before 3 or 4 times and to give them their due, good place. 10/15 minutes from shops but enough distance to be fairly quiet. This time no acknowledgement on the building works going on behind us. Our bedroom looked on to it. Noise from 8 in the morning 'til late. We have a car and love the island so are out and about, but not a good advert for your first stay. Nice owners but the apartments are so very tired now. Did take some pics. Hope this is helpful.

Mrs S Green, Leyland

Spotlessly clean hotel close to the town and the beach. Pool area very nice and plenty of new sun loungers all around. Food choice was not huge but still plenty of choice. Staff extremely helpful and never stopped being busy. Will definitely return.

Mrs G Gornall, Bolton

The apartments are ok, they do need some refurbishment but are clean. The housekeepers are there about 3 times a week. Food average but there's always something to eat if your not fussy. Bar and pool area very clean. Really friendly compact place to come. The staff are fantastic and I would give them 5 stars. They work really hard. We would definitely go back to these apartments just to see the staff.

Mr S Pearson, Motherwell

Mrs S Townsend, Birmingham

The furniture in some of the apartments is tired and could do with upgrading, however the beds are comfy and the kitchen has everything you need. Again the bathroom is a little tired but perfectly acceptable. The 2 bedroom apartments are massive! Food and drink varied and delicious. Family friendly, lots of sunbeds and 2 good pools.The gardens are very neat and tidy. Good location, beach, shops and restaurants all nearby. All the staff work hard and are very pleasant. Antonio goes out of his way to help in any way he can i.e car hire, obtaining a pushchair etc. I would definitely return.

Mr L Popperwell, Stockton-on-tees

Everything we could ask for, very clean. Fully equipped kitchen. Comfy bed.

Mr H Lloyd-hughes, Mold

This is a 2 star-rated venue and, as such, it is excellent value. We have stayed here several times, always self-catering and it is clean, comfortable, well-run. Nice pool, plenty of loungers, all the facilities you need for self-catering, friendly helpful hard working staff. The location is excellent, 10 minutes from the beach and 5 minutes from the main street, yet it is nice and quiet. No silly entertainment at all, which is a plus for us. It isn't plush, you need to pay much more money for that but you wouldn't get better service nor a better location.

Mr H Lloyd-hughes, Mold

We wanted a no-frills clean, quiet, unfussy self catering apartment within easy reach of the beach and the town. Alisios Playa fits the bill perfectly in every way. Comfortable, with all the amenities, good maid service, spotlessly clean, we were made to feel very welcome by the director Antonio and his small band of hard working staff. Nice pool with small bar and plenty of sun loungers for everyone to enjoy. Small shop for all the basics. No loud music and no silly entertainment which blights so many other places. This was our 10th stay here over a period of 15 years.