Riadh Palms Hotel
Sousse, Tunisia

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Holidays at Riadh Palms Hotel in Sousse, Tunisia Riadh Palms Hotel
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  • Holidays at Riadh Palms Hotel in Sousse, Tunisia
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Rating 4

A beach front hotel and landscaped lagoon style pool with a wide range of facilities and entertainment on site.

3.6 / 5 from 37 reviews

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Facilities

  • Kids Menu
  • Sports facilities
  • Child Care
  • Satellite/TV
  • High Chairs
  • Elevators
  • Kids Pools
  • Kids Playground
  • Payable Laundry Service
  • Conference Facilities
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental
  • Heated Indoor Pool

Riadh Palms Hotel features a large landscaped lagoon style outdoor swimming pool with feature islands and bridges. There is also a separate children's pool and a sun terrace, furnished with loungers and parasols, with direct access to the beach. The Spa (local charge) offers massages and spa treatments, an indoor heated pool, fitness gym and a sauna.

Further leisure facilities and activities available at the hotel include beach volleyball, a games room, table tennis and a children's playground. The entertainment team provide a variety of activities for adults and there is a kids club for children aged 4 to 10.

Social and dining venues at the hotel include the main buffet restaurant, an a la carte restaurant, a pool-side bar and beach restaurant (May-Oct), a lounge bar, a cocktail bar, a snack bar, a Moorish cafe and a nightclub. Evening entertainment throughout the week generally includes discos, live music, karaoke, bingo and occasional shows.

Amenities and services available to guests include 24 hour reception, currency exchange facility, free Wifi access (lobby area), 4 elevators, restaurant high chairs, free cot hire, kids menus and safe deposit boxes (deposit required). There is also a shopping arcade, a hair dresser, laundry services, an internet corner and babysitting (all with local charges).

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Riadh Palms Hotel has 650 guest rooms including 33 suites which are spread over nine floors, accessed via four lifts. Standard rooms have double/twin beds and some can accommodate up to 4 beds. Suites have a separate living area and bedroom. All accommodation has a private bathroom and a balcony or terrace.

Rooms feature satellite TV, a mini bar (local charge), direct dial telephone, a hair dryer, safe deposit box (deposit required) and air conditioning (seasonal). Baby cots are available on request.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

The All Inclusive programme consists of all meals; breakfast, lunch and dinner, served buffet style in the main restaurant. The Aziz restaurant is also at the disposal of All Inclusive guests for a late breakfast service. Guests can also benefit from the mini buffet and midnight snacks. During meals; beer, local wine, water and soft drinks are served. Guests can use the Le Baron a la carte restaurant once (with reservation).

Locally produced alcoholic and non alcoholic drinks such as mineral water, soda, juices, cocktails, wine, local spirits (boukha, cedratine, anisette, Muscat, gin, vodka, whisky, etc) are available at selected bars from 10am until midnight (subject to outlet opening times).

The All Inclusive leisure facilities include a variety of sport activities, sun beds and mattresses by the pool and at the beach.

Chargeable extras include safety deposit boxes, massage, spa centre, hairdresser, babysitting (on request), motorised water sports and laundry service.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

Please note - There is a tourist tax of approx 2TND per day for each guest over the age of 12 to be paid locally. Please note this rate is approximate and is subject to changes.

Please note; rates displayed are not available for nationals where the hotel is located. Please see clause 3.1 of our terms and conditions

Map of Riadh Palms Hotel

Riadh Palms Hotel is situated on the beachfront in the heart of Sousse, within walking distance of a selection of shops, bars and restaurants. Sousse is approx 15km from Monastir Airport, 51km from Enfidha Airport and 150km from Tunis Airport.

Address: Avenue 14 Janvier, Sousse, 4039, Tunisia Telephone: 00216 732 25 700

Please note: the hotel locations shown are to be used for guide purposes only.

Riadh Palms Hotel Reviews

Customer Rating 3.6 / 5 from 37 Customer Reviews

Holiday Date:26th Jun 2015
Accommodation:Riadh Palms Hotel
Room:Standard Room - Sea View
Board:All Inclusive
(5 suns)

Very clean and friendly hotel. Good service at all times and all the facilities in there. It is definitely a five star and activities for kids too.

Holiday Date:10th Jun 2015
Accommodation:Riadh Palms Hotel
Room:Single
Board:All Inclusive
(4 suns)

Clean hotel but quite tired, broken tiles here and there. Food was lovely and fresh and the staff were very friendly, I would go back.

Holiday Date:22nd Apr 2015
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Although the rooms are tired (which is the norm in Tunisia) the rooms were cleaned daily. The hotel itself was always being cleaned, which was nice to see. The pool was lovely, we didn't use the pool as we're more beach people, but plenty of people did use it and we heard no complaints, we couldn't fault it at all. The beach was wonderful, clean and well kept. The security were absolutely fabulous. There were plenty of water sports available (at a charge of course), but the amount of people using them proves they must have been worth the money. We booked for a Spa, Turkish bath, salt scrub, seaweed wrap, sauna, massage and facial it lasted 2 hours and only cost about £35 per person, well worth every penny. We hired the safe key for 3 dinar a day (approx £1) and it was well worth it. The food could not be faulted, there was plenty of choice to suit everyone's taste. We've been to Tunisia now 5 times and this is the first time we can honestly say how good the food was. During our 11 night stay we didn't have a single bad meal. There was always somewhere to get something to eat, pizza, snacks, doughnuts and pancakes were always available during the day. The staff were just excellent, they were friendly, polite and very helpful, no matter who they were. I'd give their staff customer service 5* We would highly recommend this hotel to everyone and finances allowing we would definitely book up again in the near future.

Holiday Date:18th Apr 2015
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Holiday Date:29th Mar 2015
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(3 suns)

The hotel was tired and well used, it could be very grand as it has beautiful features and very large, but first impression was that they could not be bothered. Generally it felt like staff could not be bothered, on arrival reception staff were rude and unfriendly and unwelcoming, lobby staff and some waiters were more friendly and helpful. The pool and sunbed man and bar and waiters staff were the opposite, they could not do enough for you and always friendly. The outside pool area is large and clean with many comfy sun beds but the pool is numbing and cold. The gardens are well maintained and pretty. The food was plentiful and creative but bland. Not much for children to choose with the exception of breakfast which was good. The all inclusive drink was plentiful but only available indoors in main area. Inside pool was warm but shower area filthy. Security on all doors and felt safe. The area of Sousse was interesting, the main town was a good 20 min walk along a promenade. A train for tourists runs outside to Port el Kantoui. We had a relaxing time in the daily warm sunshine and felt that we got what we paid for.

Holiday Date:20th Feb 2015
Accommodation:Riadh Palms Hotel
Room:Single - Sea View
Board:All Inclusive
(4 suns)

Hotel brilliant food best I've had and I have stayed here now 5 times. Staff lovely. Rooms clean and spacious.

Holiday Date:12th Oct 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(3 suns)

Overall the hotel was in reasonable condition by Tunisian standards. The room we stayed in was clean and had a relatively new bathroom. Rooms cleaned each day. Wi-fi access hit and miss. Good choice of foods for every taste. The downside was extremely noisy, loud music that went on from early morning to 11.30 at night. Ok if you like the Butlins/Pontins kind of entertainment with karaoke. Staff on reception very pleasant. Only went twice to hotels beach which although was clean and the beaches are amazing, too many drunks.

Ventured 5 minutes walk and found a 10km expanse of beach almost deserted and you can hire sunbeds and umbrellas for £2.50 per day and get to see the real Tunisia too. Good location in the middle of medina and Port el Kantaoui which can be reached by noddy train very cheaply and a great way to travel. Apart from the loud music and karaoke each night this was a good holiday but we won't be returning.

Holiday Date:24th Sep 2014
Accommodation:Riadh Palms Hotel
Room:Large Sea View - Sea View
Board:All Inclusive
(4 suns)

Hotel very clean and staff friendly. What lets this hotel down is cold food, a good selection of food but not kept very hot and only one microwave

Holiday Date:4th Sep 2014
Accommodation:Riadh Palms Hotel
Room:Large Sea View - Sea View
Board:All Inclusive
(4 suns)

Food was great. Hotel a little tired and requires updating. Bar staff in the lobby were fantastic.

Holiday Date:24th Aug 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Arrived about 11am, room wasn't ready till 2pm but we was able to get a late breakfast. Had to wait around for room, it would have been nice to get room a bit early. The room was lovely, clean and spacious bathroom also clean. When we had a bit of an explore around the hotel we found the staff to be very helpful and friendly, cleaners always cleaning floors and making sure the hotel was tidy. The restaurant was lovely and plenty of food on at all times. We had the second sitting and we could understand why they had to do that as the hotel was full which we didn't mind just being me and my wife. The hotel pool area was great for kids and the animation team worked hard all day to keep guests entertained. The beach was beautiful and we felt safe with all the security on front and back of the hotel. We found a quiet spot in the garden terrace area and went there nearly every day apart from going on excursions which were organised through the hotel rep and well worth the money. We used the spa package 2 days for 130 dinars each which was so relaxing after being on a 2 day desert safari and the staff were really nice. The only drawback I would give is the sunbed situation with guests putting towels down at 6 in the morning so if you wanted round the pool area you had to get up at the crack of dawn. Overall we had a relaxing time and if we came back would probably go to the same hotel.

Holiday Date:25th Jun 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

Clean rooms, although a bit dated. Pool nice although quite small for the size of the hotel. Plenty of sun beds. No fridge or kettle in the room but you can hire them. Also hire safe in room. Food excellent, drinks okay, family friendly. Right on a beautiful beach unfortunately jelly fish in the sea. Staff are superb and a credit to the hotel. BBQ in beach bar daily with salad and pasta, could have done with some fries as 2 weeks of pasta gets a bit boring. Would definitely return.

Holiday Date:25th Jun 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Staff friendly, food good, needs updating as furniture in rooms are old. Needs a fridge in every room and tea making facilities needs a better children's menu and make it easier to get water.

Holiday Date:8th Jun 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - City View
Board:All Inclusive
(3 suns)

Rooms very clean, basic but comfortable, pools and beach really nice with bars on both, staff friendly though some of them pestered you into buying things which was annoying. Other guests were pleasant too. Food was ok, good variety but as it was a buffet you could tell it had been sitting there for a while. But that is my only complaint about the food, otherwise well cooked and tasty. Only rated it 3 stars because of the food and how basic it was but would definitely recommend.

Holiday Date:8th Jun 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(4 suns)

Very large late 80's style hotel, mostly friendly, clean and efficient in all aspects of the services of the hotel. Just that they don't have any fridges in the rooms we were shown and stayed in, also no pool towel facilities available, so bring your own beach towels for the sun loungers.

Holiday Date:4th May 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

Great hotel, on the beachfront.

Holiday Date:20th Apr 2014
Accommodation:Riadh Palms Hotel
Room:Single - Sea/singleuse View
Board:All Inclusive
(3 suns)

I had an overall pleasant experience at this hotel. I found it clean and the staff very helpful and friendly. The grounds, both inside and outside, were well maintained. It was disappointing to have some elements of the all-inclusive not available prior to 1st May, such as the a la carte restaurants, the pool bar and cafe. It was also a let-down not to have the outdoor pool heated. WiFi was readily available in the public areas but could be slow at times. Food was plentiful and serving staff remained pleasant despite being rushed off their feet.

Holiday Date:20th Apr 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(3 suns)

The hotel was clean, pool and beach were lovely. The surrounding area was not nice, felt unsafe especially at night. The staff were not always polite and helpful. My daughter's mobile phone was stolen from the room. There are signs about warning that no responsibility will be taken by the hotel for any items kept in the room. We took everything with us on all but one occasion. That's all it took. Not nice.

Holiday Date:20th Apr 2014
Accommodation:Riadh Palms Hotel
Room:Double Or Twin - Sea View
Board:All Inclusive
(3 suns)

Staff not very polite and helpful. My daughter's mobile phone was stolen from the room. Location was good, beach and pool lovely.

Holiday Date:14th Apr 2014
Accommodation:Riadh Palms Hotel
Room:Large Sea View - Sea View
Board:Half Board
(4 suns)

My stay in Riadh palms was a very nice experience. I thoroughly enjoyed the view from my balcony. The bedrooms were nice and clean. The receptionists were helpful especially Sabri on the exchange counter, however the waiter who served us on our table never smiled and we would always say to him smile. The hammam was great, the pools were clean. I would go back to stay at this hotel. On the downside that lets the hotel down is the wifi. Having no wifi in the bedrooms is letting the hotel down. We stopped 2 weeks and we loved it, the kids had their bit of entertainment games, snooker and other games. The restaurant had a variety of foods. I enjoyed it very much. Thank you for a lovely break at the lovely Riadh palms.

Holiday Date:13th Apr 2014
Accommodation:Riadh Palms Hotel
Room:Large Sea View - Sea View
Board:Half Board
(4 suns)

Had a great time at Riadh Palm Hotel, so much to do, great entertainment, great spa treatments. Rooms were cleaned everyday with fresh towels, maid was very good, staff very helpful especially reception staff and exchange staff. Would highly recommend it. What you see is what you get, there is nothing fake about the Hotel.

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Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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