Ereza Los Hibiscos Apartments
Puerto del Carmen, Lanzarote

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Holidays at Ereza Los Hibiscos Apartments in Puerto del Carmen, Lanzarote
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  • Holidays at Ereza Los Hibiscos Apartments in Puerto del Carmen, Lanzarote
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Rating 2

Set in a prime location the Los Hibiscos Apartments offers simply furnished accommodation and is ideal for those who like to explore the local area and nearby beach.

3.6 / 5 from 52 reviews


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Facilities

  • Satellite/TV
  • Elevators
  • Kids Playground
  • Safety Deposit Box Rental

On-site facilities include 24 hour reception desk with tourist information, car and bicycle rental, lift access, laundry facilities, medical assistance and internet access (local charge applies). Dining options include a restaurant and bar.

In the grounds is an outdoor swimming pool with children's section, poolside snack bar and a sun terrace with sun beds. Please note the pool is closed from 7pm to 10am daily. For children there is a playground.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

All 142 apartments are spread over 4 floors and come furnished with private bathroom with bath and shower, living area with satellite TV, kitchen with fridge, hire safe and balcony or terrace.

Local charges may apply to some hotel facilities and others may be seasonal.

All Inclusive

The All Inclusive information is a guide only and is subject to change and/or availability.

The All Inclusive programme consists of breakfast from 8am to 10.30am, lunch from 1pm to 3pm and dinner from 7pm to 9.30pm, all served buffet style in the main restaurant. Water, juices, beer, local wines and sangria are served with lunch and dinner.

Tea, coffee, bakery goods and sandwiches are served between 10.30am and 12 noon. Pastries and bakery goods are available from 3pm to 5pm. Ice cream is available throughout the day.

A selection of soft drinks and alcoholic drinks are available in the All Inclusive programme.

The All Inclusive information is a guide only and may be subject to change and/or availability.

Special Information

This accommodation has previously been known as : Los Hibiscos Apartments

Map of Ereza Los Hibiscos Apartments

Los Hibiscos apartments are positioned on top of a hill and is within walking distance of restaurants, bars and shops. The nearest beach is approximately 50m away. Timanfaya National Park is 10 minutes away and 15 minutes from the sandy beaches of Papagayo. The island's capital, Arrecife, is just 6km away.

The resort of Puerto del Carmen is approx 12km from Lanzarote Airport.

Address: Calle Doramas 15, Puerto del Carmen, Lanzarote, 35510, Canary Islands Telephone: 0034 928 513 380

Please note: the hotel locations shown are to be used for guide purposes only.

Ereza Los Hibiscos Apartments Reviews

Customer Rating 3.6 / 5 from 52 Customer Reviews

Holiday Date:22nd Sep 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:2 Bedroom Apt
Board:All Inclusive
(1 suns)

Mice in room and cockroaches, food was cold and not much choice. Not child friendly at all.

Holiday Date:3rd Sep 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Clean, comfortable, large spacious rooms. Great price from Sunshine Excellent location just back from the main strip. Beach at bottom of slight hill. Food decent, bar closes 23:00 prompt. 5th time staying here and will go back again.

Holiday Date:28th Aug 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(4 suns)

The apartments are very spacious and very clean. Air conditioning would be a big advantage. The food is good but there could be a lot better choice. The staff were friendly and helpful. The location is unbelievable.

Holiday Date:5th Aug 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Economy
Board:Self Catering
(3 suns)

Nice big clean apartments, no air con, no entertainment, poor equipped kitchen only a 2 ring hob, electric kettle and a fridge freezer. And it's one of those places where they queue for beds 1 hour before pool is open due to small pool.

Holiday Date:3rd Jul 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(1 suns)

Like the Hotel. We stopped there in January and decided to rebook. Everything was fine until the day before we left when I asked at reception for my transfer time and was clearly told 16.51 the following afternoon and proceeded to book the courtesy room at 15.30. When our transfer was ten minutes late I went to reception and asked if they was normally late. The same reception worker told me he could remember telling me the afternoon but infact my pick up was actually 4.51 in the morning and we had missed our flight.

Holiday Date:6th Jun 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Food was hit and miss, eat out most nights.

Holiday Date:19th May 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Economy
Board:Self Catering
(4 suns)

Holiday Date:3rd Mar 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Great location, very central to the main strip and to the old town. Rooms are great size and come with kitchen facilities which is good when all inclusive as you have a fridge which you wouldn't normally find. Pool is good size too. Lifeguard opens the pool at 9am and keeps his eye on towels being placed down and no one there for long periods of time, if this happen he removes the towel freeing up the bed for someone who is looking to spend time at pool. Food was on the whole good, breakfast plenty of selection from cooked meats and eggs to cereal and fruit. Lunch and dinner were much of a muchness, lots of fish and vegetarian pasta dishes. Food not always piping hot but there was a microwave. Soup was lovely and always piping hot. Staff friendly enough. Room was cleaned 3 times during the week, would have preferred more especially for fresh towels. When leaving, check out was 12 noon which was good time although that being said there was no courtesy room available and on day we were departing it was exceptionally hot so was uncomfortable sitting in travelling clothes and not being able to shower.

Overall however, clean hotel, location is ideal and in future if I was to return would return self catering. All inclusive was ok but there wasn't any self serve areas and you had to queue for a drink in a small plastic cup and the snacks were hopeless, again you had to ask for them and the portions were tiny! Not really up to all inclusive standards but then this hotel does cater for room only, bed and breakfast and half board. You also have to take your key everywhere to get into restaurant and to purchase drinks, I think this is so if you are not all inclusive you get charged for drinks etc at the end of your stay. Generally had a pleasant stay at this hotel.

Holiday Date:30th Jan 2017
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(4 suns)

These apartments are lovely, worth paying premium for sea view, good choice of food and drink, spotlessly clean.

Holiday Date:25th Dec 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

We had a really great Christmas & New Year at Ereza all inclusive - the food was good always plenty and could always find something to eat. The rooms were spacious and clean, towels changed every other day and bedding changed twice in 10 days. The staff were helpful and friendly nothing was too much. The apartments are central and loved Ruta 66. Would definitely go back - thank you for a great stay.

Holiday Date:3rd Dec 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Holiday Date:27th Nov 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Sea View
Board:Half Board
(3 suns)

Very tired looking, bathrooms need renewing.

Holiday Date:25th Aug 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Very clean spacious apartments and complex. They need to provide more food choices, after a few days it gets dull. Paying for all inclusive not really up to a good enough standard. Not much to do in the evenings, no entertainment at all.

Holiday Date:11th Jul 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Sea View
Board:Half Board
(3 suns)

Apartments starting to look very worn, bathrooms not good at all, smells of damp or drains, in bad condition. Food very good, varied choice always hot.

Holiday Date:2nd Jul 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(1 suns)

Food was awful and very repetitive; serving area was too small at busy times and the dining staff were very bossy about where you should sit. So, although we were all inclusive we eat out most days which added to cost of holiday. As for being a family friendly hotel, children could not even have a beach ball or an inflatable at the pool and the lifeguard would blow a whistle every so often with a list of things you should not do. Felt more like a prison camp, no entertainment at night not even a tv, bar area looked more like a lean-to on a garden shed and bar snacks were few and far between, only bringing down a few things at a time on trays not good at busy times.

As for rooms had to constantly ask for clean towels and rooms were only wiped over every 4th day. Also bad idea for outside sitting area, we were on ground floor where the chairs were set out at the door but had no edging between tiles and black ash which I found to my cost when my chair slipped of edge and I fell onto the ash and grazed my leg and toes which the manager witnessed just ask if I was alright, never came back to follow up. Staff don't seem to care too much about anything, just think this place wants your money and that's all. Ccould go on but just glad to be back home away from Hibiscus apartments. I have stayed in all inclusive all over the world but this is the worst ever if I could give it minus 10 I would.

Holiday Date:27th Mar 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

The hotel is fine, clean and well maintained. I would rate it as 3* all inclusive. It's one of those hotels that has jumped on the all inclusive band wagon and not quite got the facilities to cope with amount of guests. For example food in the dining room good tasty food but not much choice and definitely not big enough. No entertainment at all at night (we went out) you can go through some euros if you have family. Now the pool, the life guard is dead miserable he won't let anyone do anything!! He's obsessed with it. And I've got to say if I'd had my kids I would have been pretty annoyed. Would I go again?? Yes if it was a deal but there are lots of better ones out there for the same price. We normally do Turkey but because of the recent troubles we did here instead.

Holiday Date:3rd Jan 2016
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Sea View
Board:All Inclusive
(4 suns)

Did what it says on the box. Value hotel very clean and helpful staff. Bathroom needs to be updated but generally very good value. If you expect 5 star don't come here but if you want a nice, well located place to stay that is great value it won't be bettered.

Holiday Date:22nd Dec 2015
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Sea View
Board:Half Board
(4 suns)

Can't really fault the location though the short hill up Los Hibiscos could be a bit challenging for those with restricted mobility, it is only a short distance. The apartments were clean, roomy and comfortable. Cleaner was good and reliable and I'm sure she came more often than she needed to. Beautiful views with a sea facing balcony - real little sun trap. Only downside was the evening meal. Breakfast was adequate, you can't really murder bacon, eggs, beans etc can you. So, tended to make sure we got a decent breakfast. Maybe we are being over picky, but a little plain cooking would've been nice, everything came coated in a sauce (serve it seperate if you must). Only 4 options per day and a small salad bar mainly aimed at our continental friends, personally pickled herrings etc just doesn't do it for us. Hence, we only ate here 6-7 times out of a possible 14 nights. Plenty of reasonably priced restaurants on the strip so not to much of a problem just extra expense. But you are on holiday so what the hell. All in all a great Christmas break and I would probably return in future.

Holiday Date:17th Sep 2015
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt
Board:All Inclusive
(4 suns)

Excellent position for shops, bars and beach. Staff are very friendly. The rooms have been refurbished since last year, but oh dear, whoever designed the wardrobe? You can only access the short hanging part, and as the door does not open fully you cannot access the only space in the whole apartment to put you clothes. We had to use a kitchen cupboard between two of us for two weeks, there isn't one drawer to put small things in. The food is ok, not as good as last year, the sweet menu was rice, jelly and ice cream at every meal. It is a shame because it is a lovely place and is kept spotless.

Holiday Date:17th Sep 2015
Accommodation:Ereza Los Hibiscos Apartments
Room:1 Bedroom Apt - Promo
Board:All Inclusive
(3 suns)

Rooms have been refurbished since last visit, but storage for clothes in rooms now very limited. Food buffet needs more variation.

Show More Reviews
Please note: the comments above are the subjective opinions of customers and not of sunshine.co.uk Ltd

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