Grand Rotana Resort
Sharm el Sheikh, Egypt

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Holidays at Grand Rotana Resort in Sharks Bay, Sharm el Sheikh
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  • Holidays at Grand Rotana Resort in Sharks Bay, Sharm el Sheikh
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Rating 5

The hotel is surrounded by a lush tropical landscape and offers guests nice pools. A great setting for a family holiday.

4.6 / 5 from 7 reviews


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Facilities

  • Sports facilities
  • Child Care
  • Satellite/TV
  • Laundry
  • Kids Pools
  • Kids Playground
  • Conference Facilities
  • Spa Facilities
  • Games room
  • Foreign Exchange
  • Fitness/Gym Facilities
  • Safety Deposit Box Rental

The Grand Rotana Resort offers a lagoon style swimming pool (equivalent size of three Olympic pools), children's pool, plunge pool, children's club, tennis, Bodyline Fitness Centre, hammam, sauna, steam room, beach massage and games room (billiards and table tennis).

The hotel offers a main buffet restaurant, Mezzaluna Italian restaurant, Silk Road Oriental restaurant, Sky Lounge (drinks and snacks) and The Palms Bar on the beach. In the evenings the disco, Pulse, offers resident DJ's in a venue with lavish visual effects and a party atmosphere. There is a 24 hour reception, conference facilities, currency exchange facilities, safety deposit box, WiFi, laundry facilities and car rental.

The Spa boasts 10 treatment rooms and relaxation areas (treatments include Holistic Therapies such as the four hands massage, traditional Thai massage, body wraps and hydrotherapy). Other treatments include sea scrub body polish, after sun soother, Cleopatra bath and Aroma deluxe facial. The Spa offers specially designed couple suites and cabanas to ensure guests have a memorable Spa experience.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

The complex offers 559 luxurious rooms all in a modern decor and each benefit from en suite bathroom, mini fridge, safety deposit box, hairdryer, complimentary daily local newspaper (on request), internet connection, complimentary tea and coffee making facilities, satellite TV and direct dial telephone.

Local charges may apply to some hotel facilities and others may be seasonal.

Special Information

Please note; rates displayed are not available for nationals where the hotel is located. Please see clause 3.1 of our terms and conditions.

If you are travelling to Sharm el Sheikh for less than 15 days, you will receive a free entry permission stamp on arrival. If you intend to stay longer, you can purchase a visa on arrival for approx $25 USD.

Map of Grand Rotana Resort

The Grand Rotana Resort is situated in a lovely beach front location with its own 450m stretch of beach. The hotel is located 8km from the airport and the centre of Naama Bay.

Address: PO Box 296, Sharks Bay, Sharm El Sheikh, Egypt Telephone: 0020 693 602 700

Please note: the hotel locations shown are to be used for guide purposes only.

Grand Rotana Resort Reviews

Customer Rating 4.6 / 5 from 7 Customer Reviews

Holiday Date:31st Jul 2015
Accommodation:Grand Rotana Resort
Room:Deluxe Double Or Twin - Sea View
Board:Bed & Breakfast
(5 suns)

Friendly helpful staff. Very clean and spacious bedrooms, bathroom and balcony. Excellent room service. Plenty towels in bathrooms, fridge and tea coffee facilities in rooms. Nice, clean and big swimming pool, no need sandy beach.

Holiday Date:31st Jul 2015
Accommodation:Grand Rotana Resort
Room:Deluxe Double Or Twin - Sea View
Board:Bed & Breakfast
(5 suns)

Holiday Date:2nd Oct 2014
Accommodation:Grand Rotana Resort
Room:Family 2 Bedroom - Garden/pool/sea View
Board:All Inclusive
(5 suns)

We had a fantastic holiday made extra special by the staff at the Grand Rotana Resort. In light of all the troubles currently out in Egypt, we felt very secure especially on arriving at the resort as everyone is checked coming through the gates which made us feel very safe. The staff in all areas were so friendly and couldn't do enough for us. The resort was spotless, the rooms we stayed in were excellent and in light of the very hot weather we had a brilliant air conditioning unit. The resort is set overlooking the beach and the snorkelling was excellent. We did not have to hunt for a sunbed, there were plenty. We did note however that there were not many English people at the resort, the guests were mainly Russian.

Holiday Date:28th Jun 2014
Accommodation:Grand Rotana Resort
Room:Family 2 Bedroom - Garden/pool/sea View
Board:All Inclusive
(3 suns)

Hotel was lovely, perfect setting, total R&R, snorkelling is better than Great Barrier Reef, staff couldn't do enough to please. There are 2 main issues with this hotel though.

1. From the moment you arrive to the moment you leave the hotel is trying to get as much money out of you as they can. When we arrived we were put in block 7 right next to staff accommodation, rooms were very tired and in need of updating. The following morning, asked reception if we could move was told that this would be extra charge of 60US per room per night and as we had a 2 room family room this would be an extra charge of 120US per night a total of 1560US for the remainder of our stay (nearly £1000 extra). After finding out from bar staff the hotel was only 10% full and over half an hour at reception debating this issue and with some assistance from the rep we were finally moved to Block 1 on the beach front at no extra charge, why they couldn't have done this in the first place is baffling!

The all inclusive isn't as all inclusive as it should be and is very confusing for the first few days. Again the hotel tries to get extra money out of you at every possible occasion. We visited the Isis lounge bar at 1pm and fancied a drink, we asked the waiter for drinks who then told us that this bar was only all inclusive after 5pm and all drinks taken before were extra charge. The pool bar serves some delicious food from noon til sunset eg pizza, burger, French fries, in most other hotels that we have stayed AI pool snacks have been included but again at the Rotana for extra charge roughly £4 for a pizza, £2 for chips. At breakfast you can get a variety of fruit juice, tea, coffee etc but if you fancy a drink that would normally be AI this is not possible and again extra charge unless it's after 10am and only at the pool bar.

On our final day we requested a late checkout as our flight was not until 10:15pm, I normally pay around £20 for the privilege of a shower and somewhere to get changed after a day by the pool, the Rotana again tried for more money for our rooms, 60US per room so 120US for the 2 rooms (around £80). After more negotiation and discussions we finally managed to agree £30 for 1 room for 3 hours extra.

The final insult came on booking our car to the airport. We arranged a car upon arrival which was timely and very comfortable but upon checkout we asked for the same service and paid for the car after advising reception that there were 4 of us and 4 bags. When the time came to leave we were told we needed to pay more for a bigger car, only £5 but not the point. With no option we paid and left.

2. The food in the main AI restaurant. Luke warm, undercooked and mostly unpleasant. It's a real shame and is the biggest let down for the hotel as they have some very talented chefs and can cook stunning and very delicious food when it's paid for in the a la carte restaurants. We only ate in The Silk Road out of the 3 and I can honestly say this is some of the best food that I have tasted ever! Why this cannot be replicated or even to half this standard in the main restaurant is beyond me. Some of the food descriptions were simply off putting and they looked as horrible as they sounded eg Lamb Jelly Fry, Chunk meat to name only a couple. The kids buffet left something to be desired everything was boiled: boiled fish, boiled chicken, boiled mini burgers and looked like it had been there for days. Breakfast was the best meal of the day.

To be fair to the hotel and restaurant manager, once they learned of my dissatisfaction and disappointment with the food they went out of their way to ensure that we had whatever food we wanted in the main restaurant and even sent to the a la carte and had dishes prepared for us.

The hotel is amazing and the staff are wonderful, it's a real shame that 2 things risk spoiling the potential that this place has.

Holiday Date:22nd Jun 2014
Accommodation:Grand Rotana Resort
Room:Double Or Twin - Sea View
Board:All Inclusive
(5 suns)

I can't fault the hotel. It was clean and well kept. Staff were more than helpful. Anyone who says anything negative needs to get a life. Will be returning soon.

Holiday Date:20th Nov 2013
Accommodation:Grand Rotana Resort
Room:Double Or Twin - Garden View
Board:All Inclusive
(5 suns)

One of the best hotels I've been to and the staff were very helpful.

Holiday Date:9th May 2013
Accommodation:Grand Rotana Resort
Room:Double Or Twin - Sea View
Board:Bed & Breakfast
(4 suns)

No wifi for Apple products, not good in this day and age. I have been to this hotel many times and loved it but since going all inclusive the service we used to get has now diminished, as staff are too busy dealing with all inclusive guests. Main restaurant food is not great, staff are again too busy to give guests a five star service, however the restaurant Silk Road is absolutely amazing, staff amazing, food is exceptional, five star plus also fish restaurant on the beach is amazing. If I stayed in Shark Bay again and stayed at a different hotel I would most certainly go back to eat at these restaurants, top notch.

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