The hotel is located at 10 minutes from the picturesque village of Playa del Carmen at 45 minutes from the Cancun Airport (CUN), on km 295 of the Chetumal highway Puerto Juarez. Free shuttle service to Playa del Carmen.
Thee hotel offers four swimming pools and two separate children pools, free use of a spa of 1600m2 (thermal circuit, sauna, Turkish bath), discotheque (23:30 02:00), indoor/outdoor theatre, travel & car rental agency, boutique, money exchange bureau, photo shop, medical service, internet room, laundry service.
Most of the rooms have a private bathroom, ceiling fan, TV with satellite, air conditioning, radio, alarm clock, mini-bar (water, refreshments and beer), safe, hairdryer, balcony with precious views of the garden, the swimming pool or the natural lakes and the jungle. Standard twin rooms have 1 King sized bed or 2 double beds / Deluxe rooms and J. Suites have 1 King size bed and 1 x double Sofa bed. All bookings with 3+1 / 2+2 or 2+3 share 2 x double beds (in Standards) or 1 x King size and Double sofa Bed. No extra beds provided except 3 children sharing in J. Suite.
breakfast (07:0010:30), lunch (12:3015:00) and dinner (18:30-22:00), all buffet style (international cuisine), served in the La Laguna main restaurant. Also at the disposal of the AI guests is the El Bandido with international & Mexican buffet (Br: 08:00-10:30, L: 12:30-15:00, D: 18:30-22:00), the Italian buffet restaurant (D: 18:30-22:00) and three A la Carte restaurants for dinner (18:30-20:00 & 20:00-21:30); La Riviera (Mediterranean specialties with salad & dessert bar), El Gaucho (grill-steakhouse with salad & dessert bar), Oriental (Oriental cuisine). During meals water, soda, beer, wine, coffee and milk are offered. Snacks such as hot dogs, sandwiches, pizza, pasta and French fries are available at the beach snack (12:0017:00), the pool snack (12:0022:30) and at the La Plaza bar (22:3007:00). Locally produced alcoholic & non-alcoholic drinks like water, orange juice, whiskey, brandy, soda, mineral water, coffee and milk are served at hotel's restaurants (during meals) and at the ten hotel bars on a 24 hour basis (depending on opening times of each outlet).
All Inclusive Sports & Entertainment
Sport facilities at the hotel include day & night tennis, tennis equipment (balls & rackets), gym (free use of exercise equipment, sauna, steam room and whirlpool), daily activities programme with archery, darts, boccia, table tennis, dancing courses, billiards, football, basketball, aerobics and beach activities as well as pool games & water aerobics, water polo, beach volley ball & water volley ball. Windsurfing, pedaloes, kayaking, sailing, boogie board and snorkel gear & diving lessons in the pool are also included (according to ocean conditions). Also available are guided walking tours, language lessons, kids club for children aged 4-8 & 9-12 with supervised full activities programme (09:30-13:00 & 15:00-17:00), children's pool, playground, games & crafts, mini disco and night entertainment with cabaret shows, music halls and theme nights.








| Address: | Federal Chetumal, Juarez, Riviera Maya, 77710, Mexico |
| Currency: | The local currency of Mexico is the Mexican peso |
| Time Zone: | Mexico is 6 hours behind the UK. The current time in Mexico is 06:18 |
| Electricity: | The voltage in Mexico is 127V-60 Hz |
| Sockets: | 2,5 (View Socket Types) |
| Vaccines: | Typhoid and Hepatitis A recommended. Diphtheria, Tuberculosis, Hepatitis B and Rabies recommended if staying for a long duration. |
| Safe Water: | (3/5) |
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