The hotel is 600 metres from the beach and 500 metres from San Agustin shopping centre.
The Gloria Palace San Agustin Hotel offers 3 heated pools, tennis courts, sauna, gym, jacuzzi, massage, acupuncture, hairdressers and boutique. The hotel provides an extensive entertainment programme during the day and in the evening with games, contests, competitions and shows. The hotel has a large Thalassotherapy and beauty centre. For Children the hotel offers a children's pool, baby sitting (on request, local charge) and mini club (when required, please ask at the time of booking)
There is a pool bar, snack bar, an a la carte rooftop restaurant, buffet breakfast restaurant and cocktail bar.
The hotel features twin rooms that benefit from telephone, safety deposit box (local charge), television, air conditioning, mini bar (on request, local charge), private bathroom, hairdryer and terrace. There are also family rooms that can accommodate two adults and two children.

| Currency: | The local currency of Gran Canaria is the Euro |
| Electricity: | The voltage in Gran Canaria is 220V-50 Hz |
| Sockets: | 1,6 (View Socket Types) |
| Vaccines: | Hepatitis A - Recommended if staying for a long duration. |
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