The hotel is 200 metres from the beach and dunes, 5 km from Playa del Ingles and 38 km from the airport.
The Grand Hotel Residencia offers bridge, boccia and shuffleboard and the neighbouring Palm Beach hotel offers tennis (local charge) as well as many other leisure activities. There is a Therapy and Wellness Centre where guests will find a wide range of programmes, a gym, heated salt water pool, sauna and steam bath. The hotel offers free Internet access, bridge room, beauty salon, hairdressers, boutique, babysitting (on request), room service and laundry service
The hotel had won a number of awards for its dining and offers a buffet breakfast for guests to start their day. Snacks, tapas and light meals are offered at the pool snack bar. For dinner there are table d'hôte, a la carte menus and regular barbecue buffets. There is an in house patisserie and a Piano Bar.
The hotel provides 71 twin rooms and all are furnished in an exclusive Spanish-Moorish style. All rooms benefit from either a balcony or a pleasant, private and protected patio. The rooms offer air conditioning, heating, satellite TV, radio, CD and cassette player, telephones, safety deposit box, mini bar, computer/internet link, private bathroom, bathrobes, bath slippers and hairdryer. The hotel also has two double rooms for disabled guests and 17 spacious junior suites with living and sleeping areas (suites offer a separate shower and a bath with massage jets).





| Currency: | The local currency of Gran Canaria is the Euro |
| Electricity: | The voltage in Gran Canaria is 220V-50 Hz |
| Sockets: | 1,6 (View Socket Types) |
| Vaccines: | Hepatitis A - Recommended if staying for a long duration. |
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