The hotel is located on the former site of the Expo 98 in the newly urbanised area around the Parque das Naes. The hotel is within walking distance of the conference centre and International Exhibition Centre. The hotel is 3 km away from the airport and 10 km from the old city centre.
The VIP Arts Hotel offers a baby sitting service (on request), laundry service, foreign currency exchange, internet connection, car rental facility, souvenir shop, newsagents, television rooms and conference facilities.
The hotel provides guests with an elegant self service restaurant where both local and international cuisine is offered and there are two bars.
The hotel consists of 300 guestrooms that include 11 suites. All of the rooms benefit from air conditioning, central heating, direct dial telephone, private bathroom, cable and satellite TV, radio, mini bar (local charge) and safety deposit box (local charge). The hotel offers room service.


| Currency: | The local currency of Portugal is the Euro |
| Electricity: | The voltage in Portugal is 230V-50 Hz |
| Sockets: | 1,4 (View Socket Types) |
| Vaccines: | Hepatitis A - Recommended if staying for a long duration. |
| Safe Water: | (5/5) |
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