Xibana Park Hotel
Puerto de la Cruz, Tenerife

Rating 3

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Holidays at Xibana Park Hotel in Puerto de la Cruz, Tenerife
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With a good range of facilities and access to the busy resort, the Xibana Park Hotel makes a great family hotel.


Facilities

  • Child Care
  • Kids Pools
  • Games room
  • Foreign Exchange
  • Bar

The facilities provided for guests at the Xibana Park Hotel include a 24 hour reception, currency exchange, lift access, baby sitting service and car rental.

There is a swimming pool, children's pool, sun terrace with loungers, games room, play room, tennis, billiards, darts and table tennis. The hotel also has a pool bar, bar and a restaurant.

Please note, some facilities may incur a local charge.

Local charges may apply to some hotel facilities and others may be seasonal.

Rooms

Guest rooms feature private bathroom, satellite TV, telephone and safe (local charge).

Local charges may apply to some hotel facilities and others may be seasonal.

TripAdvisor Traveller Rating
Based on 400 reviews

OMG

28 Apr 2019
Stayed one week ( nights only), OMG! Never ever will come back! Hotel is like hostel. Dirty carpets, walls throughout. Rooms are clean thanks for that to housekeeping. Reception staff rude and...

closed down

16 Jan 2019
this hotel was closed down by the Spanish authorities due to possibility of collapse !!! We had booked for three weeks and found out on line that it had closed. We were offered alternative...

The hotel was closed on our arrival. We had made a direct booking for 10 weeks.

14 Jan 2019
£3500 is gone with the wind! We made a direct booking with the hotel because we have been there several times and got to know them. Whatever you do don't go there, I think the council in Tenerife...

Special Information

This accommodation has previously been known as : Ocean Xibana Park Hotel

Location

The hotel lies just 500m from the beach and close to the Martianez Lakes which is a large artificial lake with 7 salt-water pools and gardens. The casino and various entertainment venues are also near the hotel.

Puerto de la Cruz is approx 28km from Tenerife North Airport and approx 96km from Tenerife South Airport.

Address: Calle Valois 22, Puerto de la Cruz, Tenerife, 38400, Canary Islands Telephone: 0034 922 384 411

Xibana Park Hotel Reviews

Customer Rating 3.6 / 5 from 8 Customer Reviews

Holiday Date:18th Aug 2017
Accommodation:Xibana Park Hotel
Room:Standard Room
Board:Bed & Breakfast
(4 suns)

Cannot fault the hotel staff or the cleanliness of the hotel.

The breakfast was disappointing - no hot food, only continental breakfast. The pool itself was a little worn with some tiles falling/fallen off but didn't cause any injury. However, the area around the pool could do with a really good clean - in between the slabs was dirt from who knows how long ago - didn't cause any problems - just wasn't nice to look at old toenails stuck in the slabs. Also, no personal food or drink was allowed around the pool - only what was purchased from the bar (even water!). As they didn't do snacks (only pizzas, etc) or ice creams this, as a diabetic caused me problems and I therefore had to retreat to my room to have a biscuit or similar without facing the wrath of the bar staff (who were only doing their job) but these rules need to be relaxed or a better range of food and snacks available.

Rooms were basic, but again clean with cleaning service every day! Safe is an extra charge (£30 for two weeks) and there is no air conditioning or fans. We went a brought a fan from the shop next door - no doubt they enjoy the hotel not having fans for customer's use. Also TV channels in English were limited to 1 due to poor TV signal (but I didn't go on holiday to watch TV - just nice to have if having an early night).

Very well situated to get into town centre (3-5 mins walk) and beach (5-7 mins walk - 20 minutes to a larger beach in opposite direction).

If you want a very quiet stay somewhere then choose Xibana Hotel, if you have teenagers - don't bother.

Holiday Date:22nd Apr 2017
Accommodation:Xibana Park Hotel
Room:Standard Room
Board:Half Board
(4 suns)

Very basic, clean budget hotel, could not ask more for the price.

Holiday Date:13th Sep 2016
Accommodation:Xibana Park Hotel
Room:Single
Board:Room Only
(4 suns)

Great value for money.

Holiday Date:20th Mar 2016
Accommodation:Xibana Park Hotel
Room:Single
Board:Room Only
(4 suns)

Excellent twin room with a single occupancy. Cleaned every day by great staff. Reception great. Was on room only basis.

Holiday Date:10th Feb 2016
Accommodation:Xibana Park Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(5 suns)

The hotel is very clean, staff are polite and helpful. We left money in the safe and went to do last minute shopping not realising we had left money, on return to hotel to collect bags our money was given back, we were so grateful because didn't realise had left it. We cannot fault the hotel at all, breakfast was continental and thought it wouldn't be for us but it was fresh and really nice and definitely going back.

Holiday Date:1st Mar 2013
Accommodation:Xibana Park Hotel
Room:Double Or Twin
Board:Bed & Breakfast
(3 suns)

Clean, friendly staff, lovely pool area.

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