Labranda Mares Marmaris Hotel
Marmaris, Dalaman Region

Mr A Davis, Walsall

Beautiful hotel with friendly staff. Very clean but needs updating.

Mrs H Johnson, Nottingham

Perfect hotel and fabulous view, but my heart sank when we arrived at midnight and were taken to our bungalow. We were in bungalow 3428, first thing we saw was a cupboard door hanging on with one hinge, bungalow was dated, bathroom also a disappointment, floor tiles a bit grotty, despite all this, it was clean. I was all set to ask to be moved in the morning, however our view was stunning, sea view straight on to the pontoon. As we were only in the room for about half an hour first thing, then in the evening before we ate, otherwise than for sleeping, we put up with it and got used to it. The best way I would describe it is if you have ever stayed at centre parcs (which we have always been happy with) is that Labranda bungalows are nowhere near as luxurious!

The hotel was lovely, very family friendly. We had a sage in our room, wifi only in hotel reception area, we struggled to get wifi in our bungalow. Reception staff a little grumpy and serious on arrival, but the 2 other times we spoke to reception staff, they were better. Good variety of food, freshly cooked omelette and fried eggs in the morning, or cereals, fruit, bread cheese, scrambled egg and much more. Evening meal was always tasty. Entertainment every night varying from Turkish night to dj night, this may take place outside or in the theatre.

We have 3 boys and they were constantly entertained at the pools, the staff also put entertainment on such as water-polo, darts or other water activities. You had to pay for ice cream around the pool, but only cost about £1.50, you could pay with English money. There seemed to be enough sun loungers, you could lay by the pool (loungers often booked with towels on by 7.30am at the latest) or by the pontoon. I would highly recommend the Aphrodite massage £50 worth of 90 minutes of bliss. The best massage I have ever had, so much so my husband had one too and completely agreed how good it was. We booked 2 trips one to the water park which was great, and a boat trip, which was excellent.

This is the first holiday review I have ever written, we would definitely return but ideally keep our view but not the bungalow!

Mr A Potter, Alloa

The Hotel was clean, tidy and the staff (mostly) were very attentive. We arrived in the early hours to be informed that we didn't have a room, we showed them our booking confirmation but they were not interested. If they had taken the time to look at the names they would have realised then that there was in fact another room booked. When we eventually got crammed into a villa that was not set out for 6 people, myself and my daughter slept on the balcony as the air conditioning unit was not working. We were told to go back to reception at 9am, we did, we were then told to come back at 10.30am, we did, we were then told to meet with the rep who had our original booking and got us the room we had originally booked. This is not the service I would expect from a 5 star hotel, sorry. It left a sour taste just hours into our holiday.

Ms H Rozhneva, Dnepropetrovsk

Ms D Andreae, Leicester

Lovely food, location, staff, lovely holiday.

Miss K Mcdonnell, Yeovil

Cannot fault the hotel. Had one slip up when we got there, we were put in a hotel room and not the bungalow we had booked, we did get out room but it was not 'til the following afternoon. But apart from this everything was good, staff were really helpful, food was plentiful but is never very hot in the main restaurant. Hotel is in a really lovely spot, we walked slowly into Marmaris which took an hour, nice flat walk. One night we walked into Icmeler which took about 45 minutes, nice flat walk too .

Mrs L Roberts, Cullompton

Fantastic hotel. Service and food great. Hotel in stunning location. Large family rooms.

Mr P Thompson, Stoke-on-trent

Beautiful location. Lovely large room with a sea view. Rooms cleaned every day. Free room safe and fridge with free bottles of water. We stayed for nine nights and the hotel had only re-opened the day before we arrived - it had been closed for rebranding. Within 4 days of us arriving the hotel was extremely busy with a large influx of Turkish guests for the bank holiday weekend. There was also a large number of Russian guests. The hotel is very nice with good pools and sunbathing areas on the shoreline including a jetty. It has a panoramic lift with fabulous views. There was a full entertainments program day and night. On the negative side the majority of the bar and restaurant staff had very limited understanding of English and the service we received was generally lacking and not befitting a 5 star hotel. The choice of food on offer was poor for a 5 star hotel and there was no show cooking or theme nights. The restaurant struggled to keep up with demand when it was busy and it was all a bit disjointed and lacked management. I would give this hotel 4 stars and would probably visit again if the price was right. Hopefully by then the staff will be a little more experienced.

Mr A Tokhi, Harrow

Clean and big hotel, private beach, safe/fridge available without charge, good location, family friendly and lots of activities.

Mr A Renton, Kirkcaldy

Great hotel lovely area looking over the sea, room cleaned every day with clean towels and fresh water. No extra cost for air conditioning or safety deposit box. Staff helpful at all times, food very good.

Mr T Steel, Glasgow

We had a great stay with lovely sea view rooms. The staff were great and couldn't do enough. The food was of a very good quality and plenty of it. A special thanks to Cenk of guest relations for making our stay so memorable.

Mrs A Gillibrand, Keighley

Bungalows adequate but need updating. We had a leak from the ceiling each time we turned air conditioner on leaving dangerous pools of water on tiles. Also a leak beneath the shower which soaked the floor each time we used it. I reported both of these to reception and apparently they said they would send someone to investigate, don't know if that ever happened but problem continued and we just used towels to mop up. Otherwise room was basic with fridge and easy to work safe and large balcony with lovely sea view. We loved the location being around midway between Marmaris and Ichmeler with both about half an hours walk, and then get the boat taxi back - a lovely 20 minute trip. Food was varied and plentiful and the girl on the omelette counter did a fantastic job each morning. The majority of staff were friendly although some of the waiters seemed a bit lazy and we often had to set our own tables at breakfast and lunchtime. It was good to have two private jetties with their own bars where we could sunbathe and swim away from the noisy crowded pool with splashing children though there always seemed to be plenty of sun loungers. Overall we had a great holiday and would recommend this hotel. Just a word of warning, if booking one of the bungalows, the highest ones are up a steep hill which could be a problem for anyone with walking/breathing difficulties or buggies so perhaps advisable to state this when booking.

Mr R Dunne, Hadleigh

Villa is a nice size, clean great size balcony. Pool I feel was slightly small for the size of the hotel however there are two excellent jetty's with a bar. Food was plentiful and a great choice. Great location with stunning views.

Mr A Millwood, Gillingham

Staff friendly. Rooms clean. Sunloungers stolen by people at stupid time of morning. Location 5 minutes walk to Marmaris.

Mr P Appiah, London

The pools were smaller than they looked on line and they got very packed. There wasn't as wide a variety of food as other hotels (no free Turkish delight!) but what was there was nice. Everyone was complaining about their rooms especially the villas and most people got moved at least once . All said we had a lovely holiday. Thanks Sunshine.

Mrs C Taylor, Stoke-on-trent

Mrs C Taylor, Stoke-on-trent

Great views and location. Been three times. Only criticism this time; loud music.

Mrs C Taylor, Stoke-on-trent

Rooms in main building are modern and spacious. Garden villas have good views but are not 5 star at all. I have been 3 times and tried both. Loud music during day was intrusive. Didn't go far outside complex but lovely walk towards Icmeler or Marmaris along by the sea. All inclusive stay, ice creams are extra. Always plenty of seats/sun beds. Weather dry and sunny.

Mrs C Taylor, Stoke-on-trent

Rooms in main building are modern and spacious. Garden villas have good views but are not 5 star at all. I have been 3 times and tried both. Loud music during day was intrusive. Didn't go far outside complex but lovely walk towards Icmeler or Marmaris along by the sea. All inclusive stay, ice creams are extra. Always plenty of seats/sun beds. Weather dry and sunny.

Mr M Kram, South Shields

All the staff were friendly and helpful, especially the entertainment staff.